Leendert-Jan Klap
NVM Register Makelaar - Register Taxateur at W.F. Klap Makelaardij- Claim this Profile
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Dutch Native or bilingual proficiency
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English Full professional proficiency
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French Professional working proficiency
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German Limited working proficiency
Topline Score
Bio
Amos Kelsey
I had the pleasure of working with Leendert-Jan at Four Seasons New York for three years. Over this time, I witnessed first hand his thoughtful and detail oriented management style which made LJ stick out as a leader of the brand. Leendert-Jan and I worked very closely as Assistant Directors of Housekeeping, and he always found a way to excel and juggle the largest and one of the most complex departments in our 5 Star / 5 Diamond property. Leendert-Jan demonstrated a consistent and steady leadership, one which any company would be lucky to add to their team. Amos Kelsey Director of Rooms The Mark Hotel
Johannes Walz
Leendert- Jan was excellent in his role as Guest Relations Manager. He was very detailed oriented, built great professional relationship with our Top VIP guests, was very much involved in maintaining of our Ty Warner Penthouse Suite, as well as assisting the occupying guest of that suite as a Personal Assistant. Leendert-Jan knows luxury and the expectation of our guests. He worked very well together with other departments. He was well respected from his peers as well as the Hotel Management. I would re-hire Leendert-Jan in a heart beat.
Amos Kelsey
I had the pleasure of working with Leendert-Jan at Four Seasons New York for three years. Over this time, I witnessed first hand his thoughtful and detail oriented management style which made LJ stick out as a leader of the brand. Leendert-Jan and I worked very closely as Assistant Directors of Housekeeping, and he always found a way to excel and juggle the largest and one of the most complex departments in our 5 Star / 5 Diamond property. Leendert-Jan demonstrated a consistent and steady leadership, one which any company would be lucky to add to their team. Amos Kelsey Director of Rooms The Mark Hotel
Johannes Walz
Leendert- Jan was excellent in his role as Guest Relations Manager. He was very detailed oriented, built great professional relationship with our Top VIP guests, was very much involved in maintaining of our Ty Warner Penthouse Suite, as well as assisting the occupying guest of that suite as a Personal Assistant. Leendert-Jan knows luxury and the expectation of our guests. He worked very well together with other departments. He was well respected from his peers as well as the Hotel Management. I would re-hire Leendert-Jan in a heart beat.
Amos Kelsey
I had the pleasure of working with Leendert-Jan at Four Seasons New York for three years. Over this time, I witnessed first hand his thoughtful and detail oriented management style which made LJ stick out as a leader of the brand. Leendert-Jan and I worked very closely as Assistant Directors of Housekeeping, and he always found a way to excel and juggle the largest and one of the most complex departments in our 5 Star / 5 Diamond property. Leendert-Jan demonstrated a consistent and steady leadership, one which any company would be lucky to add to their team. Amos Kelsey Director of Rooms The Mark Hotel
Johannes Walz
Leendert- Jan was excellent in his role as Guest Relations Manager. He was very detailed oriented, built great professional relationship with our Top VIP guests, was very much involved in maintaining of our Ty Warner Penthouse Suite, as well as assisting the occupying guest of that suite as a Personal Assistant. Leendert-Jan knows luxury and the expectation of our guests. He worked very well together with other departments. He was well respected from his peers as well as the Hotel Management. I would re-hire Leendert-Jan in a heart beat.
Amos Kelsey
I had the pleasure of working with Leendert-Jan at Four Seasons New York for three years. Over this time, I witnessed first hand his thoughtful and detail oriented management style which made LJ stick out as a leader of the brand. Leendert-Jan and I worked very closely as Assistant Directors of Housekeeping, and he always found a way to excel and juggle the largest and one of the most complex departments in our 5 Star / 5 Diamond property. Leendert-Jan demonstrated a consistent and steady leadership, one which any company would be lucky to add to their team. Amos Kelsey Director of Rooms The Mark Hotel
Johannes Walz
Leendert- Jan was excellent in his role as Guest Relations Manager. He was very detailed oriented, built great professional relationship with our Top VIP guests, was very much involved in maintaining of our Ty Warner Penthouse Suite, as well as assisting the occupying guest of that suite as a Personal Assistant. Leendert-Jan knows luxury and the expectation of our guests. He worked very well together with other departments. He was well respected from his peers as well as the Hotel Management. I would re-hire Leendert-Jan in a heart beat.
Experience
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W.F. Klap Makelaardij
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Netherlands
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Real Estate
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1 - 100 Employee
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NVM Register Makelaar - Register Taxateur
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Jan 2022 - Present
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Kandidaat-Register Makelaar Taxateur
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Oct 2019 - Jan 2022
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Commercial Assistant
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Dec 2016 - Oct 2019
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Sofitel
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France
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Hospitality
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700 & Above Employee
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Front Office Manager
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Jun 2015 - Nov 2016
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Four Seasons Hotels and Resorts
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Canada
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Hospitality
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700 & Above Employee
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Assistant Director of Housekeeping
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Dec 2013 - Aug 2014
- Managed a team of 140 employees- Coached employees to meet the high service standards of the Four Seasons brand- Coordinated building maintenance with Engineering and Owners office
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Guest Services Manager
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Dec 2011 - Dec 2013
- Oversaw 23 employees responsible for guest arrival/departure and luggage coordination- Continued enhancement of the arrival and departure experience- Managed payroll, scheduling, performance reviews and training
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Guest Relations Manager
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Aug 2010 - Dec 2011
- Prepared for and looked after VIP’s- Coordinated security, organized entertainment, addressed any special requests- Served VIP’s as the personal assistant to guests staying in the $45,000 per night Ty Warner Penthouse
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Assistant Front Office Manager
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Oct 2008 - Aug 2010
- Lead a team of 5 receptionists and reporting to the Front Office Manager- Welcomed guests and attended to special requests - Conducted performance reviews
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Spa Assistant Manager
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Mar 2007 - Oct 2008
- Member of the opening team- Managed a team of 6 receptionists and 20 aestheticians and therapists, including scheduling of the work roster- Welcomed and attended to the needs of the guests based on the high service standards of the hotel
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Spa Assistant Manager
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Dec 2006 - Mar 2007
- Provided additional support during the high season- Coordinated the scheduling and work roster of spa employees
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Night Manager
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Apr 2006 - Nov 2006
- Managed the operation of the hotel during the night shift- Addressed guest needs, performed the night audit, and resolved any incidents occurring during the night shift- Lead a team of 6 employees from different departments
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Management Trainee
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May 2005 - Mar 2006
- Exposed to valuable management experiences, project work, mentorship
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Education
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2002 - 2006
HotelSchool - The Hague
Bachelor's degree, Hospitality Administration/Management -
1998 - 2002
ROC Mondriaan
International School for Hotel Management & Tourism
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