Lydia Jackson

Head of Growth at CREW Carbon
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Contact Information
us****@****om
(386) 825-5501
Location
New Haven, Connecticut, United States, US
Languages
  • English -
  • Chinese -

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Experience

    • Environmental Services
    • 1 - 100 Employee
    • Head of Growth
      • May 2023 - Present

    • Business Strategy
      • Jan 2023 - May 2023

      Supporting business strategy, commercialization, partnerships and fundraising

    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Head of Operations
      • Oct 2020 - May 2023

    • United States
    • Research Services
    • 1 - 100 Employee
    • Business Strategy Intern
      • Jun 2022 - Jan 2023

      Supported commercialization efforts of CCL-incubated CREW Enhanced Weathering solution by researching and recommending a credit sales approach and building market sizing models to assess CREW’s potential impact Assessed, implemented, and rolled out new CRM and project management system utilizing Airtable Supported commercialization efforts of CCL-incubated CREW Enhanced Weathering solution by researching and recommending a credit sales approach and building market sizing models to assess CREW’s potential impact Assessed, implemented, and rolled out new CRM and project management system utilizing Airtable

    • United States
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Sustainability Intern
      • May 2021 - Mar 2022

      Worked with Sustainability team on 3 by 30 strategy, which guides company impact through 2030. Developed metrics and implemented reporting system to track 3 by 30 Progress and Impact for company-wide reporting. Planned and built automated task management and reporting system for stakeholder inquiries. Worked with Sustainability team on 3 by 30 strategy, which guides company impact through 2030. Developed metrics and implemented reporting system to track 3 by 30 Progress and Impact for company-wide reporting. Planned and built automated task management and reporting system for stakeholder inquiries.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director Of Business Operations
      • Nov 2019 - Jun 2020

      Responsible for managing all operations for the go-to-market and product teams to better align process with company goals

    • Senior Manager of Product Operations - Emerging Markets
      • Jul 2018 - Nov 2019

      Built out all operations functionality on Product team, which involves constructing systems to support effective product prioritization and collaboration with other teams.Revamped product usage tools; created process and systems for analyzing customer usage.Also established Partner Operations and created the strategy for enablement and referral tracking.

    • Senior Manager of Customer Operations
      • Aug 2017 - Jun 2018

      Senior Manager of Customer Ops, the operational backbone for all 60 employees in customer-facing roles. We foster company growth by creating a cohesive and scalable structure for communication, data capture, and analysis.Manage a team that includes both Operations and Enablement to improve the effectiveness of sales, marketing, account development, solutions consulting, and customer success. Responsible for supporting company shift to Account Based Marketing & Sales by aligning cross-departmental process and architecting a streamlined Salesforce.com structure.Daily responsibilities include:- Approve all sales contracts and support pricing strategy - Evaluate and integrate technology tools for sales & marketing organizations- Created and oversee our Salesforce.com instance to ensure data integrity, platform usability, and easily accessible insights Show less

    • Sales Operations Manager
      • Oct 2015 - Sep 2017

    • Sales Operations Strategist
      • Mar 2013 - Oct 2015

      Zignal Labs is a realtime, cross-media story tracking platform-- we empower customers to immediately understand the world around them and act better/faster.As the first (fulltime) non-engineer hire, I have been lucky to watch this company grow and participate in a million different ways:- currently the sole Salesforce administrator and architect (constantly planning and iterating) for our entire system, which has heavy utilization throughout our company different purposes by sales, marketing, finance, product, and customer success- data junkie- builder of process-- sales, finance, cross-department communications, etc- research and implement sales and business insight tools- competitive analysis, including researching, organizing, gleaning intelligence- in-house unofficial proofreader, proposal editor, and slide refiner- assist with marketing language and initiatives- contract approver- office admin roles in event planning, feeding the office, generally helping things run- proud member and active participant in the Department of Fun!oh and, the official maker of rocking cocktails for the team Show less

    • United States
    • International Affairs
    • 700 & Above Employee
    • Fulbright Scholar
      • Jun 2011 - Jul 2012

      A fellowship for cultural and educational exchange; this is the only US State Department program in Taiwan Activities as a Fulbright English Teaching Assistant include: leading class with a local English teacher, formulating daily lesson plans, running additional projects such as hosting adult classes, attending Chinese class, and participating in all opportunities for cultural exchange A fellowship for cultural and educational exchange; this is the only US State Department program in Taiwan Activities as a Fulbright English Teaching Assistant include: leading class with a local English teacher, formulating daily lesson plans, running additional projects such as hosting adult classes, attending Chinese class, and participating in all opportunities for cultural exchange

    • United States
    • Political Organizations
    • 1 - 100 Employee
    • Volunteer
      • Jun 2010 - Aug 2010

      A political action committee that recruits and endorses Democratic women in Texas through both financial support and training for candidates and campaign staff; helped establish the first satellite office in Dallas Planned and organized July campaign reception, for a candidate running for Texas State Representative, and networked with potential donors at this event; participated in a photo shoot for her campaign advertisements A political action committee that recruits and endorses Democratic women in Texas through both financial support and training for candidates and campaign staff; helped establish the first satellite office in Dallas Planned and organized July campaign reception, for a candidate running for Texas State Representative, and networked with potential donors at this event; participated in a photo shoot for her campaign advertisements

    • Teacher
      • Jun 2010 - Aug 2010

      A year-round school for heritage Chinese children; worked as the homeroom teacher for 5th grade students and as the beginning Mandarin Chinese teacher for non-heritage students Designed Mandarin curriculum, culminating in personally drawn Chinese-English dictionaries as the students’ final project A year-round school for heritage Chinese children; worked as the homeroom teacher for 5th grade students and as the beginning Mandarin Chinese teacher for non-heritage students Designed Mandarin curriculum, culminating in personally drawn Chinese-English dictionaries as the students’ final project

    • Switzerland
    • Travel Arrangements
    • 700 & Above Employee
    • Marketing Intern
      • Jun 2009 - Jul 2009

      An online travel and lifestyle product agency owned by Travelocity, which operates in 14 countries in Europe Interned full-time with the marketing team in the main London office Performed a variety of projects, administrative as well as marketing and analysis oriented, including advising and approving advertisement proofs, analyzing trends among competitors, linking lastminute.com traffic to certain events/ads, and then creating a list of recommendations from this analysis An online travel and lifestyle product agency owned by Travelocity, which operates in 14 countries in Europe Interned full-time with the marketing team in the main London office Performed a variety of projects, administrative as well as marketing and analysis oriented, including advising and approving advertisement proofs, analyzing trends among competitors, linking lastminute.com traffic to certain events/ads, and then creating a list of recommendations from this analysis

    • Intern
      • Jun 2008 - Jul 2008

      Formulated an orientation schedule for the pre-professional internship program; created internal marketing material for display in the main foyer Formulated an orientation schedule for the pre-professional internship program; created internal marketing material for display in the main foyer

Education

  • Yale School of Management
    Master of Business Administration - MBA
    2020 - 2023
  • Yale School of the Environment
    MEM
    2020 - 2023
  • Carleton College
    Bachelor of Arts, East Asian Studies
    2007 - 2011
  • The Hockaday School
    High School Degree
    2003 - 2007

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