Laura-Jean Gort
Head of HR & Talent at Rapid Transformational Therapy Ⓡ- Claim this Profile
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Topline Score
Bio
James Lombardo
Laura-Jean is an invaluable member of the HR and Recruitment team. She is a diligent and dedicated worker who is highly resourceful and creative. She is always willing to lend a helping hand. Even in the face of adversity, Laura leads by example with a positive attitude and a high level of service. She is so multi-talented and skilled, having Laura on your team would be one of the best decisions you'll make.
Kate Bryan
Laura has been a valued and integral part of the International Talent Acquisition team. Her work ethic and organisational skills have enabled her to manage numerous successful campaigns not only for the UK but also for mainland Europe across a diverse range of positions including Engineering, Finance, Professional Services and Marketing. I have thoroughly enjoyed managing her and look forward to seeing her career develop further.
James Lombardo
Laura-Jean is an invaluable member of the HR and Recruitment team. She is a diligent and dedicated worker who is highly resourceful and creative. She is always willing to lend a helping hand. Even in the face of adversity, Laura leads by example with a positive attitude and a high level of service. She is so multi-talented and skilled, having Laura on your team would be one of the best decisions you'll make.
Kate Bryan
Laura has been a valued and integral part of the International Talent Acquisition team. Her work ethic and organisational skills have enabled her to manage numerous successful campaigns not only for the UK but also for mainland Europe across a diverse range of positions including Engineering, Finance, Professional Services and Marketing. I have thoroughly enjoyed managing her and look forward to seeing her career develop further.
James Lombardo
Laura-Jean is an invaluable member of the HR and Recruitment team. She is a diligent and dedicated worker who is highly resourceful and creative. She is always willing to lend a helping hand. Even in the face of adversity, Laura leads by example with a positive attitude and a high level of service. She is so multi-talented and skilled, having Laura on your team would be one of the best decisions you'll make.
Kate Bryan
Laura has been a valued and integral part of the International Talent Acquisition team. Her work ethic and organisational skills have enabled her to manage numerous successful campaigns not only for the UK but also for mainland Europe across a diverse range of positions including Engineering, Finance, Professional Services and Marketing. I have thoroughly enjoyed managing her and look forward to seeing her career develop further.
James Lombardo
Laura-Jean is an invaluable member of the HR and Recruitment team. She is a diligent and dedicated worker who is highly resourceful and creative. She is always willing to lend a helping hand. Even in the face of adversity, Laura leads by example with a positive attitude and a high level of service. She is so multi-talented and skilled, having Laura on your team would be one of the best decisions you'll make.
Kate Bryan
Laura has been a valued and integral part of the International Talent Acquisition team. Her work ethic and organisational skills have enabled her to manage numerous successful campaigns not only for the UK but also for mainland Europe across a diverse range of positions including Engineering, Finance, Professional Services and Marketing. I have thoroughly enjoyed managing her and look forward to seeing her career develop further.
Credentials
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L2 Understanding Mental Health First Aid & Mental Health Advocacy in the Workplace
NCFEApr, 2022- Nov, 2024 -
PI Practitioner (Drive Results with Talent)
The Predictive Index (via PredictiveAdvantage)Dec, 2020- Nov, 2024 -
Talent Optimization Consultant Certification
The Predictive IndexDec, 2020- Nov, 2024 -
Talent Optimization Leader Certification
The Predictive IndexDec, 2020- Nov, 2024 -
Engagement and Productivity Certification
The Predictive IndexNov, 2020- Nov, 2024 -
Leadership and Management Certification
The Predictive IndexNov, 2020- Nov, 2024 -
Team Performance Certification
The Predictive IndexNov, 2020- Nov, 2024 -
Safer Recruitment in Education
NSPCCAug, 2017- Nov, 2024 -
Management and Leadership: Growing as a Manager — The Open University
FutureLearnOct, 2016- Nov, 2024 -
L&CPU 2nd Young Photographer of the Year
L&CPUAug, 2012- Nov, 2024
Experience
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Rapid Transformational Therapy Ⓡ
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United Kingdom
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Mental Health Care
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1 - 100 Employee
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Head of HR & Talent
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Aug 2022 - Present
Recruitment and SelectionIdentifying new team members to join the family. Owning the overall succession plan, utilising the tools and information needed to identify the core team members required. Partnering with all managers across the business, and leading the businesses journey to the employer brand of choice, both at the local and national level. Employee Relations and EngagementAlways aiming to form strong relationships with everyone across the company, monitoring employee engagement, satisfaction and driving continuous development across the business. Performance Management, Talent Management and Succession PlanningWorking with leadership to introduce new initiatives to ensure performance is recognised and developmental opportunities are presented to allow growth within the business. Partners closely with the Learning and Development Manager to aid everyone in up-skilling themselves as well as ensuring compliance and developmental training is maintained, in completion and reported in an efficient manner.Generalist Human ResourcesUtilises open communication and credible decision making to ensure results are delivered rapidly whilst balancing commercial, business acumen in my actions, with a fair and pragmatic outlook.
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Talent Acquisition Manager
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Aug 2021 - Aug 2022
Responsible for the end to end talent management, attraction strategies and hiring requirements throughout the business.This is inclusive of;Assessed the hiring needs of the business and completed market research, development and posting of vacancies and job advertisements in order to fulfil these needs.Worked in conjunction with the Managers of the company/department of which I am recruiting for, ensuring I have adequate understanding of the needs of the manager and the requirements and expectations of the vacancy.Utilised sourcing strategies for talent acquisition throughout the job market, identifying strong and applicable talent from passive and active candidates.Developed relationships with prospective talent and performed initial screening/interviews through phone or video conferencing.Recorded all materials used for recruitment, including interview recordings, notes and related paperwork.Continuously sought out and recommended new creative methods for sourcing and attracting talent.Presented suitable candidates alongside a generated profile (CV, interview recordings & notes) to Hiring Managers for interview and hiring recommendation.Scheduled interviews and prepared/advised candidates of the process beforehand as well as acting as a first point of contact throughout the entire recruitment process.Gained, recorded and provided feedback from both candidates and Hiring Managers.Supported the hiring and onboarding process by ensuring candidate details are both up to date and accurate, as well as assisting in the delivery of contracts/employment documentation and reference checking.I also assist in ensuring our hiring process remains timely and compliant with employment law and hiring standards across the UK, USA, South Africa and any other locations we have a need for hiring.Throughout my Talent/Internal Recruitment career I ensure I have in-depth knowledge of the industry and candidate marketplace in which I recruit.
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Internal Recruitment Specialist
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Sep 2020 - Aug 2021
Responsible for hiring requirements throughout the business. This is inclusive of;Assessed the hiring needs of the business and completed market research, development and posting of vacancies and job advertisements in order to fulfil these needs.Worked in conjunction with the Managers of the company/department of which I am recruiting for, ensuring I have adequate understanding of the needs of the manager and the requirements and expectations of the vacancy.Developed relationships with prospective talent and performed initial screening/interviews through phone or video conferencing.Recorded all materials used for recruitment, including interview recordings, notes and related paperwork.Presented suitable candidates alongside a generated profile (CV, interview recordings & notes) to Hiring Managers for interview and hiring recommendation. Scheduled interviews and prepared/advised candidates of the process beforehand as well as acting as a first point of contact throughout the entire recruitment process.Gained, recorded and provided feedback from both candidates and Hiring Managers.Supported the hiring and onboarding process by ensuring candidate details are both up to date and accurate, as well as assisting in the delivery of contracts/employment documentation and reference checking.Throughout my Talent/Internal Recruitment career I ensure I have in-depth knowledge of the industry and candidate marketplace in which I recruit.
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Ivanti
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United States
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Software Development
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700 & Above Employee
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Talent Acquisition, International
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Sep 2018 - Feb 2020
(Redundancy due to Senior Management changes)Managed the sourcing and screening process for international vacanciesWorked alongside a Talent Acquisition Partner in managing the end to end recruitment process from vacancy brief to on-boarding, providing best in class candidate and hiring manager experienceUnderstood hiring needs and mapped the sourcing strategyInitiated and owned relationships with prospective candidates and communicated the Ivanti brand, acting as an employer brand advocateBuilt rapport with both candidates and hiring managers and served as a main point of contact for both parties throughout the hiring processAdvertised and interacted with potential candidates using relevant channels such as social media, professional networks and media campaignsUndertook detailed screening to include competency-based interviewing via telephone to provide shortlists of talent Assisted with managing the applicant tracking system by distributing applications to reviewers within the business, scheduling interviews and updating the database with interview notes and status changes where appropriateKept in regular contact with candidates during the hiring and on-boarding process to keep them engaged as well as dealing with day-to-day ad hoc administrative/email/phone calls in a professional and friendly mannerSuccessfully recruited across Engineering, Sales, Professional Services, Customer Success, Customer Support, Human Resources, Finance & Marketing within the IT - Software industry
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EXCLUSIVE EDUCATION LTD
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United Kingdom
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Primary and Secondary Education
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1 - 100 Employee
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Recruitment Resourcer
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Jul 2017 - Sep 2018
[Resigned for career progression]Liaised with Consultants within our office in order to prioritise vacancies to allow me to source and select candidates most efficientlyNetworked and advertise to potential candidates through a variety of mediums including various job boards, social networking as well as email, phone and text communicationIdentified skills of sourced candidates to match appropriately with vacancies from either their CV or a pre-screening callDiary planning responsibilities include booking potential candidates to meet for an interview where I would discuss their experience, potential vacancies they can be put forward for as well as negotiating a pay rate with themCollected documentation, certificates and police checks for safe recruitment in Education. I ensured compliance was met during clearance process of candidates in line with regulations set by the Department of EducationWrote CVs into company pro forma in order to spec out to clientsCompleted payroll on a weekly basis which included inputting data for the candidates pay and clients bills. This also made me responsible for dealing with invoice queries from clients and pay queries from candidatesSpoke to potential new clients to find out who the main contact would be and what their staffing needs were in order to aid the Consultant's with sales, as well as assisting in filling vacancies whilst Consultants’ were out of the officeSuccessfully recruited Teachers, Asisstants and Admin across Nursery, Primary, High School and Colleges within the Education industry
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William Hill
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United Kingdom
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Gambling Facilities and Casinos
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700 & Above Employee
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Customer Experience/Branch Manager
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Aug 2016 - Jul 2017
[Resigned for change in career]Branch Manager (Aug 16-Jul 17)Assisted with internal interviewing for various branches across the North West, UKResponsible for knowing everything about my branch including it's performance, issues, staffing and customers at all timeCommunicated within my shop team including training newer members of staffConducted team building exercises and ensured all staff members were happy working as a team and were doing so to the best of their abilityMonitored customers which could be a danger to our branch or business by tracking their spends/winnings and behaviour within the branchCompleted audits to ensure the shop is at its best performance level and procedures/ health and safety regulations are being followedEnsured the team was up to date on how we are performing as a shop and ensured that we are all aware on how we can affect performanceCompleted the branch staff rota's, ensuring that other commitments outisde of work are being considered when completed for other team members
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Staffing and Recruitment Manager
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Aug 2016 - Jul 2017
Staffing Manager over 10 shops (St Helens are and Warrington) responsible for: Collecting based staff rota's for branches within the St Helens and Warrington area, I would ensure branches shifts were covered by allocating relief staff shifts. I was on call 24/7 for emergency changes in staffing including illnesses, no shows etc.Also become involved with Operations including interviews, staff recruitment, contract negotiation, conducting flexible work contract meetings and disciplinaries to staff who were unable to fulfil their contractual obligations and follow company procedures.
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Deputy Branch Manager
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May 2016 - Aug 2016
Responsible for communication within my shop team including training newer members of staff. Conducting team building exercises and ensuring all staff members were happy working as a team and were doing so to the best of their ability. Monitored customers which could be a danger to our branch or business by tracking their spends/winnings and behaviour within the branch. Completed audits to ensure the shop is at its best performance level and procedures and health and safety regulations are being followed. This allowed me to have knowledge of the shops performance and how it is doing against plan (targets). Ensured the team was up to date on how we are performing as a shop and ensuring that we are all aware on how we can affect performance. Completed the branch staff rota's, ensuring that commitments are being considered when completed.
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Duty Manager
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Nov 2015 - May 2016
Responsible for all cash amounts behind the counter including money management and banking, I had to ensure a safe environment for staff and customers at all times. Responsible for ensuring all staff on duty were aware of the offers currently being promoted throughout the branch. Assisted in the training and development of new staff.
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Customer Service Advisor
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Aug 2015 - Nov 2015
Resposible for customer service behind counter and ensuring the shop is clean and tidy for customers throughout my shifts. I would promote and sell daily offers and handle large cash amounts up to £15k.
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Education
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2016 - 2023
The Open University
BA/BSc, Open Degree -
2013 - 2016
Cronton Sixth Form College
A & AS Levels, Photography & Graphics -
2003 - 2013
Tower College, Independant High School
GCSE, Various -
2001 - 2003
Moorefield Primary School
Community
