Experience

Global Tobacco LLC, a Kardal Inc Company

• United States
• Manufacturing
• 1 - 100 Employee

• Director of Sales Support

  • Nov 2021 - Present

  As the Director of Sales Support, I am responsible for creating effective sale processes, KPI systems, and internal frameworks that maximize individual performance, while developing the potential of each individual sales team member.In addition I provide senior leadership with relevant, practical, and enduring talent development solutions, in line with key business goals. Conduct ongoing performance needs assessments and recommend targeted solutions to fill gaps in learning and development offerings within the organization.



KT&G USA

• United States
• Tobacco Manufacturing
• 1 - 100 Employee

• National Sales Manager

  • Jan 2019 - Nov 2021

  I was recruited by the fifth-largest tobacco manufacturer in the U.S. to oversee two Data Analysts that are tasked with generating production reports and uncovering opportunities for improvement across our sales organization. I am concurrently responsible for implementing sales and marketing strategies, supporting territory alignment optimization efforts, and creating training and coaching programs. I was selected by senior leadership to oversee corporate compliance evaluation reporting and serve as a special advisor to the U.S. CEO due to my comprehensive industry expertise.



Reynolds American Inc.

• Tobacco Manufacturing
• 700 & Above Employee

• Account Manager

  • 2016 - 2019

  I earned a promotion within the second-largest tobacco company and assumed accountability for performing high-volume outbound prospecting to influencers and decision-makers across a key account portfolio that included 7-Eleven, RaceTrac, QuickTrip, Circle K, and Murphy’s locations throughout north Texas. During my tenure, I maintained high revenue capture and retention rates by rapidly resolving complex issues and ensuring exceptional service delivery. I earned a promotion within the second-largest tobacco company and assumed accountability for performing high-volume outbound prospecting to influencers and decision-makers across a key account portfolio that included 7-Eleven, RaceTrac, QuickTrip, Circle K, and Murphy’s locations throughout north Texas. During my tenure, I maintained high revenue capture and retention rates by rapidly resolving complex issues and ensuring exceptional service delivery.



Santa Fe Natural Tobacco Company

• Tobacco
• 1 - 100 Employee

• Territory Manager III

  • 2013 - 2016

  In this selling focused role at Santa Fe Natural Tobacco, I had accountability of driving sales of the premium Natural American Spirit brand within a diverse c-store channel mix. I identified and engaged with potential clients across an assigned territory in North Texas consisting of over 1300 on-premise retail outlets. Through persistent outbound prospecting and relationship building with key independent convenience store and traditional tobacco outlet owners and managers, I achieved 231% of the revenue growth goal in my very first year.