Community Manager & Key Opinion Leader (KOL)

• Mar 2022 - Present

- Leading and managing an internal community of key opinion leaders (KOL) that can offer services to the public. - Acquiring, coaching and guiding KOL's who will continue to represent Alana. - Developing and implementing a unique strategy for recruitment of KOL's. - Creating community platforms through social media and WhatsApp. - Liaising with the social media team, managing and producing engaging content based on previous audience engagement - Social media restructuring to allow ease of access to the public. - Managing booking platform from backend of Alana.ie (Shopify) ensuring all KOL details are accurate and up to date. - Managing booking platform from KOL to client, ensuring a smooth transaction and execution of services. - Integrating organisation and structure with advanced skills in google sheets, docs, calendar. - Organising fun, engaging events for the community. - Use of Mailchimp for communication to the community.

Freelance Business Development Associate & Personal Assistant

• Sep 2020 - Present

B2B Sales & Development - Creating and implementing a strategic approach for B2B onboarding - Creating and managing community for B2B sales for brand awareness - Project management organising physical retail display to newly onboarded B2B client Reference available B2B Sales & Development - Creating and implementing a strategic approach for B2B onboarding - Creating and managing community for B2B sales for brand awareness - Project management organising physical retail display to newly onboarded B2B client Reference available

Hair And Makeup Artist

• Jan 2013 - Present

Regional Manager

• Sep 2016 - Apr 2018

Management of: 1 physical store location, 2 pop-up stores.Project management - Pop up stores and multiple trade show events across CanadaHiring and training staff in permanent and temporary positionsIn-store events management and leading workshopsBusiness Development - Recruitment and management of B2B sales within CanadaEccomerce Management - ShopifyWarehouse management - cosmetics

Make Up Artist

• Jun 2016 - Sep 2016

Professional makeup application and make up lessons on clients of a broad range of skin types and ethnicity.Responsible for providing exceptional customer service and sales.Providing make up services for City TV sports anchor Danielle Michaud.Content creation and SEO analysis for social media.Email marketing using Mailchimp. Make up artist for Fashion on Yonge 2016.Hair, nail and make up artist for "What a Spice" creative media footage.

Hair Stylist & Social Media Manager

• May 2015 - Apr 2016

Social Media Manager- Posting original content to Facebook, Instagram, and Twitter. Personalised content with photos directly from the salon for optimum engagement. -Increased Facebook following by 50% Hair Stylist- Fully Qualified hair stylist offering many services such as cutting, colouring, perming and styling. When needed I also did make up applications. Social Media Manager- Posting original content to Facebook, Instagram, and Twitter. Personalised content with photos directly from the salon for optimum engagement. -Increased Facebook following by 50% Hair Stylist- Fully Qualified hair stylist offering many services such as cutting, colouring, perming and styling. When needed I also did make up applications.

Plus-Size Model

• Nov 2015 - 2016

RTÉ Today- An Irish television chat show nationally broadcast on a daily basis. Slot involves modelling a selection of clothes by some of Irelands top stylists. 2015: November 5th, 19th Wavebreak Media- Stock photo website wavebreakmedia.com Photoshoot: January 19th 2016 Bridal Photoshoot- The Dress She Wore http://www.thedressshewore.com Date: February 29th 2016 Fashion Show- Pink-A-Porter Date: March 3rd 2016 RTÉ Today- An Irish television chat show nationally broadcast on a daily basis. Slot involves modelling a selection of clothes by some of Irelands top stylists. 2015: November 5th, 19th Wavebreak Media- Stock photo website wavebreakmedia.com Photoshoot: January 19th 2016 Bridal Photoshoot- The Dress She Wore http://www.thedressshewore.com Date: February 29th 2016 Fashion Show- Pink-A-Porter Date: March 3rd 2016

Blogger & Media Presenter

• Oct 2015 - Dec 2015

Whatsalon is an Irish online app where you can book all your beauty appointments. I created content for Whatsalon by writing blog posts, live streaming video tutorials on Periscope and creating tutorials of their YouTube chanel. Whatsalon is an Irish online app where you can book all your beauty appointments. I created content for Whatsalon by writing blog posts, live streaming video tutorials on Periscope and creating tutorials of their YouTube chanel.

Cellar Hand

• Jan 2015 - Apr 2015

Casual cellar employee for vintage 2015. Crusher machine operator Data entry Making additives Following work sheets Managing a team Taking dips & samples Setting up lines Bottling, packaging and quality control IInventory and general winery work. Casual cellar employee for vintage 2015. Crusher machine operator Data entry Making additives Following work sheets Managing a team Taking dips & samples Setting up lines Bottling, packaging and quality control IInventory and general winery work.

Blogger

• 2014 - 2015

Really Melbourne is one of Melbourne city's more favourable blog. I got the pleasure to write content on the amazing city in my short time living there. Really Melbourne is one of Melbourne city's more favourable blog. I got the pleasure to write content on the amazing city in my short time living there.

Hairdresser & Retail Assistant

• Jul 2013 - Dec 2014

Working as retail sales assistant and hairdresser Being flexible by working in three different stores as needed Communicating with customers and dealing with complaints Working as/managing a team Managing point of sale Invoice control Reaching targets and goals Maintaining clean working environment Experience with Matrix colouring and tape in hair extensions. Working as retail sales assistant and hairdresser Being flexible by working in three different stores as needed Communicating with customers and dealing with complaints Working as/managing a team Managing point of sale Invoice control Reaching targets and goals Maintaining clean working environment Experience with Matrix colouring and tape in hair extensions.

Customer Care Advisor

• May 2012 - Jun 2013

Team Engagement Champion Providing excellent customer service and advice to customers. Floor walking and administration. Updating files on Excell Meeting quality targets. Call quality coaching and email screening. Advising customers on payment plans and providing account information. Trouble-shooting issues regards phone and Internet problems with customers. Team Engagement Champion Providing excellent customer service and advice to customers. Floor walking and administration. Updating files on Excell Meeting quality targets. Call quality coaching and email screening. Advising customers on payment plans and providing account information. Trouble-shooting issues regards phone and Internet problems with customers.

Administration Officer and General Secretary

• Sep 2008 - Jun 2013

Administration Officer and General Secretary of the Organisation. Administration and Management Recording and distributing minutes Organising various events, meetings and timetables in liason with the chairperson Music Teacher; Directing and conducting the Junior Orchestra of 40 primary school children. Teaching half hour classes of music to groups of five children at a time. Administration Officer and General Secretary of the Organisation. Administration and Management Recording and distributing minutes Organising various events, meetings and timetables in liason with the chairperson Music Teacher; Directing and conducting the Junior Orchestra of 40 primary school children. Teaching half hour classes of music to groups of five children at a time.