Experience

CM Community Care Services

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Registered Care Manager

  • Nov 2019 - Present

  To maintain a high quality service working in partnership with colleagues to manage services. To ensure the service meets, and indeed exceeds, the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission guidance ‘Essential Standards of Quality & Safety’. To ensure the delivery of safe, personalised services to each individual service user through assessment, person centred planning and regular outcome focused reviews of services. To ensure compliance with CM Community's Development & Training and Supervision Policies. To ensure the delivery of person centred care/support services that promote independence, choice and dignity to empower people to live as independently as possible. To ensure care/support services are structured in a way that provides flexibility, reliability and continuity. To ensure the development of robust systems and procedures. To ensure the service is appropriately resourced with the right number of suitably qualified, skilled and experienced staff. Show less



Premium Community Care

• Registered Care Manager

  • Oct 2016 - Nov 2019

  Responsible for all employees within Company Office to ensure that all care is assessed, planned, allocated, delivered and evaluated in line with current procedures To ensure that the Company Office meets all the quality control requirements to remain compliant at all times To ensure that all Safeguarding | Protection of the Person | Adult Protection requirements are adhered to To implement, maintain and resolve complaints within the agreed procedures Efficiently manage day to day running of a busy office, executing a domiciliary care agency with 47 staff to offer 1000 hours a week care in the community to our most vulnerable citizens. To direct all care and evaluate in line with current procedures. Oversee all administrative systems, to ensure factual, accurate information computerised and manual records maintain up to date quality control systems to ensure compliance CQC. Duties include screening all job applicants, chasing references, Applying for DBS checks, all induction training, supervisions and disciplinary's. Conduct all HR functions and completing self-assessment quality and performance questionnaires for Birmingham City council. To actively participate in the growth and development of the Company Office through maximising every sales and marketing opportunity. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Company Office. To support the tendering and commissioning process through report writing, presentation delivery Online notifications for our regulators CQC and keeping all our staff training up to date on NMDS-SC. Show less



carewatch

• Manager Trainer

  • Jul 2007 - Oct 2016

• Training manager

  • Jan 2003 - Jul 2007

• Care co-ordinator

  • Mar 2001 - Jan 2003