Experience

RUN SOCIAL

• United Kingdom
• Sports Teams and Clubs
• 1 - 100 Employee

• Community Lead

  • Jan 2023 - Present

  Volunteer runner at RUN SOCIAL, a free after work weekly networking event designed to create a healthy, fun and alcohol free platform for socialising, networking and exercising! RUN SOCIAL is a social running club where people can enjoy running, improve their health and meet new friends and expand their professional networks at the same time! Volunteer runner at RUN SOCIAL, a free after work weekly networking event designed to create a healthy, fun and alcohol free platform for socialising, networking and exercising! RUN SOCIAL is a social running club where people can enjoy running, improve their health and meet new friends and expand their professional networks at the same time!



AT Medics part of the Operose Health Group

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Project Manager

  • Oct 2022 - Present

  • Sitting in the UK Product Team, focusing on product management of the analytics product in relation to ongoing projects internally and externally to the organization • Organizing and facilitating successful product launches in the commercialization of the product to external customers across the U.K. • Creating roadmaps for the business with the understanding of infrastructure elements of data warehouses, cloud infrastructure, and EPR implementation • Supporting and working with colleagues in change management and transformation projects across the organization • Deliver a seamless patient and workforce experience both digitally and operationally using Digital First approach across UK, working within the software development industry • Creating project plans, ensuring they facilitate delivery and progress reporting, build strong working relationships with internal business and external 3rd party counterparts Show less



Operose Health

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Project Manager

  • Oct 2022 - Present

  • Sitting in the UK Product Team, focusing on product management of the analytics product in relation to ongoing projects internally and externally to the organization • Organizing and facilitating successful product launches in the commercialization of the product to external customers across the U.K. • Creating roadmaps for the business with the understanding of infrastructure elements of data warehouses, cloud infrastructure, and EPR implementation • Supporting and working with colleagues in change management and transformation projects across the organization • Deliver a seamless patient and workforce experience both digitally and operationally using Digital First approach across UK, working within the software development industry • Creating project plans, ensuring they facilitate delivery and progress reporting, build strong working relationships with internal business and external 3rd party counterparts Show less



Resiliency in Running Podcast

• London, England, United Kingdom

• Podcast Host

  • Aug 2020 - Present

  Podcast Host & Founder of Resiliency in Running Podcast Host & Founder of Resiliency in Running



University of Greenwich

• United Kingdom
• Higher Education
• 700 & Above Employee

• Guest Lecturer

  • Aug 2019 - Present

  Official guest lecturer for the University of Washington School of Public Health Study Abroad Program (August). Involved in course development for undergraduate study abroad course on the social and economic disparities in the access of international healthcare. Official guest lecturer for the University of Washington School of Public Health Study Abroad Program (August). Involved in course development for undergraduate study abroad course on the social and economic disparities in the access of international healthcare.



Livi France

• France
• Hospitals and Health Care
• 100 - 200 Employee

• Engagement Manager

  • Jun 2021 - Oct 2022

  • Be sighted on programme goals and success metrics and grow the list customers from our existing customer base • Work closely with a highly engaged and supportive team working closely with MJog and Livi colleagues • Engage with practices to ensure the ongoing use of products, the uptake of new tools and functionality, and to bring notable added value through support and partnership activities • To proactively propose solutions and ensure sites are getting maximum benefit from their product use • Be responsible for driving adoption of new tools to be used by clinical and non-clinical staff in healthcare settings • Use customers as ‘user voices’ in structured way, providing material for the Product and Marketing teams • Develop strong relationships within and throughout both organisations to ensure maximum effectiveness Show less



BCE Consulting (BCE)

• Business Consulting and Services
• 1 - 100 Employee

• Junior Consultant

  • Apr 2021 - May 2021

  • Lead a programme management workstream, designing a process and engaging with stakeholders throughout the engagement to facilitate the business’ transformation • Attend client meetings and interviews with the end clients’ stakeholders, facilitating these as needed • Track and facilitate engagements with all stakeholders across businesses • Support with primary and secondary research, collating relevant data as necessary throughout the engagement • Confidently analyse large volumes of data sourced internally and via primary/secondary research, drawing valuable insights to then be used within a PowerPoint/written report final deliverable Show less



Penceat Medical

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• • Sep 2020 - Apr 2021

  • Organise and plan for projects utilising deadlines and project management software to ensure tasks are being completed by software development team and admin team• Manage and monitor NHS contractual obligations (i.e., APMS bid writing/managing)• Experience writing and organising digital health policies and procedures (NHS Digital)• Experience of software product planning and managing software development team overseas• Develop and market effective social media presence (PR) both within the company and with relevant outside agencies; account handling of company LinkedIn, Twitter, Website• Compile, analyse and interpret quantitative and qualitative data using the appropriate statistical software • Work closely with the Chief Officer and Chief Medical Officer in order to support business expansion activity • Develop patient surveys and online triage systems to extract, analyse, interpret and use reported findings to influence project trajectory • Use knowledge of other communities and culture to develop best practice strategies to improve healthcare outcomes for international communities Show less

• • Jun 2020 - Sep 2020

  • Ensure that all projects are delivered on-time, within scope• Manage changes to the project scope, project schedule• Measure project performance using appropriate tools and techniques• Meet with and manage the relationship with the client • Create and maintain comprehensive project documentation



Barts Health NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Quality Improvement Project Officer

  • Nov 2019 - Feb 2020

  Working within the Quality Improvement Team at Bart’s Health NHS Trust in conjunction with the Institute for Healthcare Improvement (IHI) on projects to develop strategies that improve the care experience for patients and staff. • Developed knowledge and experience to further enhance skills in improvement by working within the Programme Management Office to support the delivery of quality improvement and redesign projects • Worked across divisional and departmental boundaries to contribute to the development and support of quality improvement projects in line with the Trust’s Strategic Objectives • Helped to embed quality improvement processes and best practices across the Trust and help transfer knowledge to colleagues involved in improvement projects, actively contributing to the growth of the use of quality improvement approaches and a wide range of improvement tools • Contributed to the development and delivery of a number of improvement projects with multiple stakeholders Show less



Barts Health NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• • May 2019 - Aug 2019

  Led a team in assisting the ACCU unit at the Royal London Hospital in implementing strategies to improve nurse retention rates. Established change in an organization using competitor analyses, focus groups, as well as generated/developed a website containing useful information for nursing staff.

• • Jan 2019 - Aug 2019

  • Collaborated with the Patient Experience team at Barts Health on projects listed in their 2019 Patient Engagement Strategy• Knowledge and understanding of project controls, project management• Worked across divisional and departmental boundaries to contribute to the development and support of quality improvement projects in line with the Trust’s Strategic Objectives• Contributed to the development and delivery of a number of improvement projects with multiple stakeholders



Trustedoctor

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Market Research Data Analyst

  • Mar 2019 - Jun 2019

  Improved strategy for product market infiltration by creating a model of high potential clients through market research and data analysis. This strategy was deployed and secured a high-profile client on Harley Street. Improved strategy for product market infiltration by creating a model of high potential clients through market research and data analysis. This strategy was deployed and secured a high-profile client on Harley Street.



COPE Health Solutions

• United States
• Business Consulting and Services
• 200 - 300 Employee

• • Sep 2017 - Aug 2018

  • Student internship, COPE Health Solutions• Weekly data entry and analysis of Patient Experience Ambassador program within the COPE Health Scholars Program at Swedish Medical Center• Monitors data collection practices and suggest improvements as issues arise • Provides mentorship and leadership to students in Patient Ambassador (PXA) program through regular meetings and public speaking at trainings • Conduct research on Press Ganey and measure impact of PXA program on patients in the Swedish patient community Show less

• • Feb 2018 - May 2018

  Conducted research on Swedish Medical Center’s Press Ganey scores, more specifically focusing on inpatient units within the hospital. Utilized analytical skills to create a trend analysis based upon scores received within the last six months per floor and reported back to nursing staff within each floor. Worked successfully as part of a team closely alongside Swedish Medical Center’s Patient Experience Manager, shadowing her and speaking in meetings and safety huddles.

• • Jan 2016 - Sep 2017

  - Recruit individuals to learn patient care and services- Host trainings every 3 months at Swedish First Hill and/or Cherry Hill campus - Present lectures on health care and services - Train individuals to perform patient care such as vitals, ambulating a patient, feeding a patient, bathing a patient, etc. - Test individuals on their knowledge of the hospital's background, policies, codes, and ability to administer patient care with a nurse's assistance



SEIU Healthcare 1199NW

• Hospitals and Health Care
• 1 - 100 Employee

• Project Researcher

  • Jan 2018 - Jun 2018

  Student internship including engagement with stakeholders in order to assess community needs and assets to gain a comprehensive understanding of King County. Established evidence bases to demonstrate the impact of and developed an intervention. Participated with 1199 NW Research team as a project researcher who worked on the primary project of financial assistance/charity care regulations and best practices. Student internship including engagement with stakeholders in order to assess community needs and assets to gain a comprehensive understanding of King County. Established evidence bases to demonstrate the impact of and developed an intervention. Participated with 1199 NW Research team as a project researcher who worked on the primary project of financial assistance/charity care regulations and best practices.



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Student Caller

  • Jun 2016 - Feb 2018

  • Alumni and community outreach across the United States and Canada to acquire and renew gifts to the University of Washington • Exercise strong communication skills • Goal-oriented environment • Ability to work and collaborate within a diverse team • Sales experience and marketing proficiency • Quick-thinking while still communicating effectively • Alumni and community outreach across the United States and Canada to acquire and renew gifts to the University of Washington • Exercise strong communication skills • Goal-oriented environment • Ability to work and collaborate within a diverse team • Sales experience and marketing proficiency • Quick-thinking while still communicating effectively