Experience

Norseman Construction & Development Ltd.

• Canada
• Construction
• 1 - 100 Employee

• Sales & Marketing Coordinator

  • Oct 2022 - Present

  • Answer incoming calls and proactively assess needs for customers. • Respond promptly to general inquiries through all channels and resolve them in timely manner. • Lend general administrative support to the sales team. • Respond, engage and properly qualify inbound Sales Leads through all active affiliated channels. • Ensure leads are appropriately assigned to Construction Specialists. • Schedule bi-weekly meetings with the Sales Team. • Create branded material and content including photos and videos to post on various social media platforms in order to market the company (Facebook, Instagram, Pinterest, YouTube, etc. • Monitor distribution of the company signage for newly signed projects. • Coordinate with the Project Coordinator for on site pictures. • Run monthly reports to generate lead source information. • Run quarterly and annual Sales/Marketing reports. • Manage different events where the company participates. • Actively pursue marketing opportunities to showcase the company in the community. Show less



Dragona Flooring Supplies

• Canada
• Retail
• 1 - 100 Employee

• Sales Secretary

  • Jun 2020 - Sep 2022



Starbucks

• United States
• Retail
• 700 & Above Employee

• Customer Service/ Barista

  • Feb 2019 - Aug 2019

  • Greeted in-store customers with a friendly, helpful, and positive attitude and provided customers with drink and food details. • Managed multiple orders and prepared and served coffee, tea, and other drinks to customer specifications in a fast-paced environment. • Maintained good customer relations and anticipated customer’s needs by helping them with complaints or questions. • Described menu items to costumers, or suggested products that appealed to them. • Worked to maintain speedy delivery of all beverages as well as completed assigned tasks from management every day. • Received and process customer payments using cash registers and credit card machines. • Cleaned coffee machines, restaurant areas, and preparation areas during a normal shift. Show less



What A Bagel

• United States
• Food & Beverages
• 1 - 100 Employee

• Barista

  • Oct 2017 - Feb 2019

  • Greeted in-store customers with a friendly, helpful, and positive attitude • Maintained high-service quality and exceeded customers’ expectations by answering questions about menu selections and making recommendations when requested. • Received and process customer payments using cash registers and credit card machines. • Took customers’ orders, convey orders to employees for preparation, answered telephone calls, and directed them to appropriate employees and managers. • Prepared and served coffee, smoothie drinks, and food by following prescribed recipes and preparation techniques in a fast-paced environment. • Maintained a safe and healthy work environment by following organization standards and sanitation regulations. • Maintained inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for the coffee bar. Show less