Experience

Irving Farm New York

• United States
• Food & Beverages
• 1 - 100 Employee

• Account Manager

  • Oct 2021 - Present

  -Manage a network of 80+ wholesale accounts totaling approximately $100K MRR - Foster long-lasting, trusting relationships with new and existing accounts by delivering exceptional client-focused support and solutions tailored to customers’ needs -Drove adoption of Shopify as the primary wholesale ordering platform, facilitating website build-out and onboarding all customers to new system -Leverage sales demos and onboarding to showcase the full suite of available products and support resources, acquiring new accounts and driving sales growth -Lead the wholesale education program, teaching high-level coffee and barista classes 20+ hours/week and developing customized training plans for businesses to implement internally -Collaborate cross-functionally with marketing, sales, and C-suite teams on retention and expansion strategies -Analyze month-over-month growth reports to identify potential growth opportunities and churn risk -Develop and execute engagement plans for at-risk accounts, combining strategic outreach, on-site visits and targeted training to improve customer satisfaction -Effectively use a CRM, and all relevant communication tools Show less



The Table Urban Farms

• Lead Farmer

  • Mar 2021 - Sep 2021

  -Managed a 15-site urban farm for the 2021 growing season -Supervised two student interns -Led weekly volunteer events totaling 150+ volunteer hours -Produced approximately 6,000 pounds of vegetables that were donated and distributed to the community free of cost -Executed bed preparation, irrigation design and installation, seeding, planting, cultivating, and harvesting -Managed a 15-site urban farm for the 2021 growing season -Supervised two student interns -Led weekly volunteer events totaling 150+ volunteer hours -Produced approximately 6,000 pounds of vegetables that were donated and distributed to the community free of cost -Executed bed preparation, irrigation design and installation, seeding, planting, cultivating, and harvesting



Great Work, Inc.

• United States
• Strategic Management Services
• 1 - 100 Employee

• Assistant Manager - Pinwheel Coffee

  • Nov 2020 - Mar 2021

  Great Work Inc is a non-profit focused on supporting and expanding learner centered education, including Montessori modalities. Pinwheel Coffee is a fully operational business run under the umbrella of Great Work Inc which is used as a real world extension of the classroom for middle school students. -Worked directly with 30 middle school students from Embark Education, integrating student’s education in a real world cafe environment -Taught middle school students barista skills and assisted them with projects such as performing cost-benefit analysis and developing a seasonal drink menu -Managed payroll, inventory tracking, scheduling, deposits, product sourcing, and daily supervision of cafe staff Show less



Trident Booksellers and Cafe

• United States
• 1 - 100 Employee

• General Manager

  • May 2018 - Oct 2020

  -Developed and implemented an original barista training program for all cafe employees including in-person trainings and written procedure manuals-Developed and ran a fulfillment process for e-Commerce using Squarespace and ShipStation Monitored and analyzed monthly and quarterly profit and loss reports -Wrote and published a 122-page book about Trident’s history, including community submissions, in celebration of Trident’s fortieth anniversary-Managed payroll, accounts payable, inventory tracking, deposits, scheduling, hiring, and training Show less

• Lead Barista

  • Feb 2016 - May 2018



Nexant

• United States
• Oil and Gas
• 100 - 200 Employee

• Engineering Intern

  • May 2015 - Sep 2015

  -Performed energy inspections of residential and commercial buildings in accordance with OSHA health and safety practices -Directly communicated with utility customers, contractors and clients -Performed energy inspections of residential and commercial buildings in accordance with OSHA health and safety practices -Directly communicated with utility customers, contractors and clients



National Jewish Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Biomechanics Research Intern

  • May 2014 - Aug 2014

  -Analyzed large sets of 4D cardiac MRIs in order to develop a new means of heart disease diagnosis with a small group of student interns -Found quantifiable evidence linking heart flow metrics, velocity and vorticity, to be directly linked to the development of heart disease -Presented findings to panel of graduate students and cardiologists -Analyzed large sets of 4D cardiac MRIs in order to develop a new means of heart disease diagnosis with a small group of student interns -Found quantifiable evidence linking heart flow metrics, velocity and vorticity, to be directly linked to the development of heart disease -Presented findings to panel of graduate students and cardiologists