Experience

Garage Doors Inc.

• United States
• Residential Building Construction
• 1 - 100 Employee

• Customer Service Manager & Dispatcher

  • Feb 2021 - Present

  Customer Service Manager with 2+ years of experience at an American Company specializing in Retail and Residential/Commercial Garage Door Construction & Provision. Skilled in dispatching, training, process improvement, customer satisfaction, and relationship management. Successfully increased customer satisfaction scores from 75% to 90% through the implementation of a new program to collect customer reviews and feedback. Customer Service Manager with 2+ years of experience at an American Company specializing in Retail and Residential/Commercial Garage Door Construction & Provision. Skilled in dispatching, training, process improvement, customer satisfaction, and relationship management. Successfully increased customer satisfaction scores from 75% to 90% through the implementation of a new program to collect customer reviews and feedback.



Dspro

• Tbilisi, K'alak'i T'bilisi, Georgia

• Service Dispatcher & Manager

  • Jun 2019 - Feb 2021

  Experienced Service Dispatcher skilled in coordinating service operations for optimal efficiency and customer satisfaction. Adept at assigning tasks, managing schedules, and resolving inquiries promptly. Ready to deliver top-notch service experiences and contribute to operational excellence. Experienced Service Dispatcher skilled in coordinating service operations for optimal efficiency and customer satisfaction. Adept at assigning tasks, managing schedules, and resolving inquiries promptly. Ready to deliver top-notch service experiences and contribute to operational excellence.