Experience

Brightspark Travel Canada

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Tour Coordinator

  • Dec 2022 - Present



Isaac Frank

• Canada
• Advertising Services
• 1 - 100 Employee

• Account Manager and Administration

  • Nov 2020 - Oct 2021

  We provide data driven optimization of marketing, with a focus on customer research, advertising and product development We provide data driven optimization of marketing, with a focus on customer research, advertising and product development



Region of Peel

• Canada
• Government Administration
• 700 & Above Employee

• Administration and Operations Support

  • Mar 2021 - Aug 2021

  Onsite at the Mass Community Vaccination Clinics Onsite at the Mass Community Vaccination Clinics



The Hazelton Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Sales Manager- Entertainment

  • Jan 2018 - Aug 2020

  *Discreetly managed portfolio of high profile entertainment, and sports industry clients*Champion the hotels highly personalized Guest Service culture through personal actions, identifies areas for improvement, and participation in all aspects of providing the hotels guests with a Superior Guest Service experience*Efficiently and professionally communicate relevant information to hotel staff *Maintain long-lasting relationships and be available as main of contact for clients

• Sales Coordinator

  • May 2017 - Jan 2018

  *Assist in the preparation and organizing of events*Coordinating the sales team by filing important documents and communicating relevant information*Handle the processing of all orders with accuracy and timeliness*Act as the first point of contact in the department for client inquiries about event spaces and rates*Prepare reports on sales, month-end numbers and commissions for department *Executing secretarial duties and managed calendar for Hotel General Manager



The Hazelton Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Aug 2015 - May 2016

  * Warmly welcome guests and assist with check in process *Responds to guest requests promptly and with courteous manner; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction. *Handling accounting of monies, receipts, guest accounts and other forms of credit; posting of charges accurately *Ensuring Guest satisfaction by going above and beyond with exceptional service *Night Auditing duties overnight as required; verification of Hotel revenues, all credit cards and room charges



KR Services Inc

• Operations Manager

  • Mar 2012 - Jun 2015

  *Monitor accuracy and completion of payroll as per budget *Provide exceptional service for clients by engaging consistently in answering questions or concerns *Invoice and Follow-up with clients *Contributing to the team running efficiently by overlooking and confirming appointments *Monitor accuracy and completion of payroll as per budget *Provide exceptional service for clients by engaging consistently in answering questions or concerns *Invoice and Follow-up with clients *Contributing to the team running efficiently by overlooking and confirming appointments



Groupe Dynamite

• Canada
• Retail
• 700 & Above Employee

• Associate Manager

  • Dec 2010 - Feb 2012

  *Started as Assistant Manager and got promoted within 8 months to Associate Manager based on improved sales, exemplary customer service and managerial targets *Created staff schedules for high volume store, depending on needs *Accompanied and assisted the store manager by monitoring hours and operational duties *Interviewed, hired and trained staff members according to standards *Started as Assistant Manager and got promoted within 8 months to Associate Manager based on improved sales, exemplary customer service and managerial targets *Created staff schedules for high volume store, depending on needs *Accompanied and assisted the store manager by monitoring hours and operational duties *Interviewed, hired and trained staff members according to standards



Boutique Jacob inc.

• Canada
• Retail
• 1 - 100 Employee

• Keyholder

  • Aug 2009 - Dec 2010