Experience

NovaCor Consulting Group, LLC
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Project Coordinator

  • Sep 2016 - Present


Army and Navy club

• United States
• Movies, Videos, and Sound

• Housekeeping supervisor

  • May 2008 - Present

  Washington D.C. Metro Area • Responsible for interviewing, training and developing new policies and procedures to ensure achieving of the club goals • Responsible for budgeting, purchasing and scheduling, maintain inventory control • Ensure compliance with quality standards such as cleanliness and guest rooms and public area daily. Train and develop new staff. • Assure that the housekeeping staff, of 15 employees, followed safety regulations in the use of equipment and supplies at all times and abided by the… Show more • Responsible for interviewing, training and developing new policies and procedures to ensure achieving of the club goals • Responsible for budgeting, purchasing and scheduling, maintain inventory control • Ensure compliance with quality standards such as cleanliness and guest rooms and public area daily. Train and develop new staff. • Assure that the housekeeping staff, of 15 employees, followed safety regulations in the use of equipment and supplies at all times and abided by the club protocol • Coordinate the refurbishing of the rooms and the public area • Successfully solved special maintenance problems • Made recommendation to improve service and ensure more efficient operation • Print and revise all employees time sheet for payroll, keep control of the work hours • Keep control and inspect all the laundry and Dry cleaning for guest and staff members • Work hand in hand with front desk department and banquet Show less



Millenium Browadway Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Hosekeeping Manager

  • May 2005 - Dec 2006

  NY, New York • Inspected, assessed and reported all conditions of the hotel rooms and public area • Make sure the staff had the proper tools and equipment needed to carry out their respective job duties • Ensured housekeeping requests from guests or management were responded in a timely, efficient and friendly manner • Gave out work assignment to the staff to complete the daily work



Swissotel, ny

• housekeeping manager

  • May 1999 - Apr 2005

  new york, ny • Inspected, assessed and reported all conditions of the hotel rooms and public area • Made sure the staff had the proper tools and equipment needed to carry out their respective job duties • Ensured housekeeping requests from guests or management were responded in a timely, efficient and friendly manner • Revised day to day the room attendant assignments, • Handled all the incoming calls and guest complaints in a courteous manner. • Coordinate any new policies or complaint with… Show more • Inspected, assessed and reported all conditions of the hotel rooms and public area • Made sure the staff had the proper tools and equipment needed to carry out their respective job duties • Ensured housekeeping requests from guests or management were responded in a timely, efficient and friendly manner • Revised day to day the room attendant assignments, • Handled all the incoming calls and guest complaints in a courteous manner. • Coordinate any new policies or complaint with the union delegates Show less