Lizabeth Randolph
Sr. Director, CSS Commercial Operations at Johnson & Johnson Medical- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Tagalog -
Topline Score
Bio
Credentials
-
How to Effectively Deliver Criticism
LinkedInAug, 2021- Nov, 2024
Experience
-
Johnson & Johnson Medical
-
Hospitals and Health Care
-
700 & Above Employee
-
Sr. Director, CSS Commercial Operations
-
Jul 2019 - Present
Responsible for Commercial Operations functions for all of Cardiovascular Specialty Solutions companies which includes Biosense Webster, Cerenovus, Acclarent and Mentor. Commercial Operation functions includes Customer Service and Support, Data Reporting and Analytics, Field Compensation Planning and Administration, and Deal Desk and Contact Administration. Works closely with Commercial Leaders and Center of Excellence (COEs) teams within Johnson & Johnson to define strategies, create innovative commercial solutions in response to emerging industry and market dynamics and provide analytics solutions to help drive data driven decisions. Manages and develops diverse teams, leading teams through change. Show less
-
-
Sr. Director, CSS Customer Support and MD Field Sales Enablement
-
Mar 2016 - Jun 2019
Responsible for three critical roles: (1) Business Unit Lead for the Cardiovascular and Specialty Services (CSS) Group, (2) Customer Support Center Leader for MD, and (3) Field Sales Enablement Leader for As CSS Business Unit leader, I am responsible for working with the various Commercial Operations Centers of Excellence (COEs) as I support the CSS Business Units needs relating to Compensation and Deployment, Reporting and Analytics, Field Sales Enablement, and Customer Relationship Management. In addition I also have responsibility for the CSS Offer Development and Contract Administration, and Inside Sales for the CSS Commercial Operations organization. As Customer Support leader, I am responsible for leading and managing the customer service and support function, supporting both the One MD customers and the U.S. field sales organization. As Field Sales Enablement Leader, I am responsible for the strategic development and execution of harmonized field support-related systems, processes, tools, policies and procedures. Field Sales Enablement includes, but not limited to, Field Sales Support including On and Off Boarding, Sales Administration, Fleet & Safe Fleet and Vendor Credentialing. Show less
-
-
-
Biosense Webster
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Director, US Commercial Operations
-
Oct 2010 - Mar 2016
Leads and manages US Commercial Operations which includes Contracting & Pricing, Sales Analytics and Metrics, Compensation Planning & Field Reporting and Call Center operation. Responsibility includes leading the customer service organization direct and HCS interfaces, managing contracting, purchasing groups and pricing efforts, overseeing compensation management as well as ensuring that the direct field selling organization has the appropriate business tools and support, expense allocation and monitoring and sales analytics and reporting infrastructure. to consistently exceed sales targets Show less
-
-
-
Johnson & Johnson
-
Orange County, California Area
-
Sr. Director, US Commercial Operations
-
Jun 2015 - Feb 2016
Leads and manages US Commercial Operations Center of Excellence supporting 4 Business Units within Cardiovascular and Specialty Solutions Group at Johnson & Johnson. Leads and manages US Commercial Operations Center of Excellence supporting 4 Business Units within Cardiovascular and Specialty Solutions Group at Johnson & Johnson.
-
-
-
Biosense Webster
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Finance Director
-
2007 - 2010
Provided strategic and financial leadership and business support to the Worldwide Sales and Marketing, Research and Development and New Business Development functions. Also provided financial leadership in the areas of strategic planning and portfolio management. Lead, managed and developed the Worldwide Sales & Marketing and R&D Finance Organization. Provided strategic and financial leadership and business support to the Worldwide Sales and Marketing, Research and Development and New Business Development functions. Also provided financial leadership in the areas of strategic planning and portfolio management. Lead, managed and developed the Worldwide Sales & Marketing and R&D Finance Organization.
-
-
-
LifeScan
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Finance Director
-
2004 - 2007
Provide strategic and financial leadership and business support to the Worldwide Operations and Worldwide Quality Assurance functions. Worldwide Operations group is responsible for manufacturing and distribution of Net Sales in excess of $2 billion and Cost of Goods of $500 million. Lead, manage and develop the Worldwide Operations Finance Organization. Finance Leadership Development Program (FLDP) Champion for LifeScan.
-
-
Finance Director
-
2000 - 2004
Provide strategic and financial leadership and support to the Research and Development, Business Development and Global Strategic Marketing organizations. Co-championed the LifeScan’s Strategic and Portfolio planning processes with Vice President – GSM. Provide strategic and financial valuations of various business opportunities including licensing and acquisition. Manage, motivate, and coach R&D Finance organization.
-
-
Education
-
1994 - 1994
UC Berkeley
Advanced Management Program -
1993 - 1993
Asian Institute of Management
Master of Business Administration (M.B.A.) -
1980 - 1984
Polytechnic University of the Philippines
BSC, Accounting and Finance
Community
