Experience

Science Journal for Kids

• United States
• Education Management
• 1 - 100 Employee

• Blog Manager

  • Sep 2022 - Present

  Create 3-5 blog posts per month presenting the SJK team's work in ways that are meaningful to the global teacher audience Create 3-5 blog posts per month presenting the SJK team's work in ways that are meaningful to the global teacher audience



PACEM

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Operations Manager

  • Aug 2021 - Present

  Keeping all the ducks in as much of a row as possible for our team and clientsDeveloping and implementing new systems to evolve based on rapidly changing system and client needsSupporting diverse staff through schedule/payroll management, project management, information management, and human resource managementMaintaining active client caseload and completing disability applications for select clients across the organization's client base

• Case Manager/Guest Advocate

  • Sep 2017 - Feb 2023

  I provide our area's most vulnerable individuals with intensive community-based social work services including coordination, advocacy, support, and encouragement.• Coach 60+ individuals in crisis from the street to housing at any one time; 243 individuals served in first shelter season alone, 200+ in current season• Maintain and analyze federal homelessness data system (HMIS) and internal data analytics• Draft reports and presentations for grants, Board, and external audiences• Oversee organizational policy and practice on case management services, including data driven improvement initiatives Show less



Hanover Research

• United States
• Market Research
• 300 - 400 Employee

• Research Consultant, K12 Education

  • Sep 2013 - Jul 2017

  • Lead 50+ projects a year advising K-12 education agencies and organizations across the US; prior to 2017 worked with full range of PK-20 domestic and international education clients.• Developed new business concepts and efficiencies around generalist research practice and deliverables, with associated trainings for researchers, sales, and relationship managers.• Managed continual improvement and professional development of skills-based mentoring program leaders as well as the ongoing professional development of my team's 20+ researchers.• Incubated and scaled four key company professional development and retention features, including: first (and extant) company standard and manual on literature reviews (2011); onboarding and training manuals (2011); intensive individual skills-based mentoring program (2013) and small-group offshoot (2015); and career pathing exploration structures (2016). • Developed and facilitated four key company-wide forums to explore and improve culture in: working with staff across geographies (culture/place), Project Leading relationships and responsibilities, Content Director relationships and responsibilities, and Research Consultant relationships and responsibilities (2013).• Awards received: 2013 Problem-Solver Award; first recipient of team High Performance Award (2013); Encore Award for outstanding performance on a single project (2013). Show less

• Senior Content Analyst

  • Feb 2013 - Aug 2013

• Content Analyst

  • Feb 2011 - Jan 2013

• Senior Research Associate

  • May 2010 - Jan 2011



William & Mary

• United States
• Higher Education
• 700 & Above Employee

• Office and Administrative Specialist II

  • Jan 2010 - May 2010

  • Managed multi-line phone system, office traffic, and details for events and lunch lectures• Wrote essays and articles about department goals and events for multiple and varied audiences• Edited scholarship essays and coached PSA staff• Operational and academic research and other duties as required

• Events Staff

  • Aug 2006 - Apr 2010

  • Greet guests and ensure their comfort throughout the events• Coordinate with external vendors to stage and implement event activities according to established plan, adjusting as needed• Maintain cleanliness of facilities before, during, and after events

• Managing Peer Scholarship Advisor

  • Mar 2007 - Aug 2009

  • Designed and implemented first data-tracking systems to monitor applicant progress, PSA workflow, and maintain historical records of applicant drafts and revisions• Managed 12 staff with regular meetings and communications• Wrote the training manual for new hires• Edited student essays in application for national competitive scholarships like Fulbright, Rhodes, and Boren• Developed, tested, and managed new initiatives to improve service to student-clients using (newly-tracked) data Show less