Experience

Southern Folger Detention Equipment Company LLC

• United States
• Construction
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2015 - Present



BRANDT®

• United States
• Farming
• 200 - 300 Employee

• Senior Customer Service Supervisor

  • Mar 2012 - Nov 2014

  Assist customers via phone, email or fax regarding product availability/orders in a timely manner. Data entry of orders. Email BOL/pick ticket to warehouse for shipping. Track orders for timely shipments and customer pick-ups. Request freight rates. Notify Production/Purchasing on low inventory. Be available and adjust work schedule for busy season. Manage and mentor three Customer Service Representatives. Complete Annual Performance Reviews and provide corrective action feedback. Participate in weekly management staff meetings and strategic planning meetings with sales reps. Submit daily sales reports to Sales Manager; weekly and monthly status reports to the Director of Customer Service. Show less



CMLS Financial

• Canada
• Financial Services
• 200 - 300 Employee

• Data Entry Clerk

  • Jan 2011 - Feb 2011

  Responsible for entering confidential patient information. Mailing forms out to clients. Responsible for entering confidential patient information. Mailing forms out to clients.



St. Agnes Hospital Occupational Health Medical

• Fresno, California

• Volunteer

  • Jun 2010 - Sep 2010

  Billing working with Systoc and E-scription software. Billing working with Systoc and E-scription software.



LANXESS

• Germany
• Chemical Manufacturing
• 700 & Above Employee

• US Marketing and Sales Support Specialist

  • Nov 1988 - Jan 2009

  Provide phone support in fast paced order entry/customer service environment with multiple phone lines. Manage and submit office expenses for district office. Create and execute marketing programs and price lists. Manage and track flow of information related to non-performance complaints. Submit monthly forecast and warehouse requirements of business. Analyze and track customer performance relative to program commitments. Provide phone support in fast paced order entry/customer service environment with multiple phone lines. Manage and submit office expenses for district office. Create and execute marketing programs and price lists. Manage and track flow of information related to non-performance complaints. Submit monthly forecast and warehouse requirements of business. Analyze and track customer performance relative to program commitments.