Elizabeth Shaffer

Director of Client Success at iConnections
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Location
Orlando, Florida, United States, US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director of Client Success
      • Mar 2023 - Present

    • Client Success Manager
      • Feb 2022 - Mar 2023

    • Associate Account Manager
      • Oct 2020 - Feb 2022

    • United States
    • Investment Management
    • 1 - 100 Employee
    • Client Services Associate
      • May 2017 - Oct 2020

      As a Client Services Associate, I provided dedicated support to investment professionals before, during, and after our events, ensuring their seamless experience and enabling them to foster meaningful connections and gain valuable insights at our conferences. As a Client Services Associate, I provided dedicated support to investment professionals before, during, and after our events, ensuring their seamless experience and enabling them to foster meaningful connections and gain valuable insights at our conferences.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Celebrity Services Agent
      • Jul 2014 - Jun 2015

      As a Celebrity Services Agent, I had the privilege of serving as the dedicated concierge for VIPs attending the numerous high-profile events hosted at our expansive conference center. My commitment to providing top-notch service and personalized assistance ensured that these VIP guests had a seamless and memorable experience during their stay. As a Celebrity Services Agent, I had the privilege of serving as the dedicated concierge for VIPs attending the numerous high-profile events hosted at our expansive conference center. My commitment to providing top-notch service and personalized assistance ensured that these VIP guests had a seamless and memorable experience during their stay.

    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Guest Services Supervisor
      • Jan 2013 - Jun 2014

      As a Guest Services Supervisor, I played a pivotal role in ensuring unforgettable experiences for patrons at major concerts and sporting events at the largest venues in the Greater Orlando region. My leadership in coordinating seamless guest services teams contributed to the success of these events and left a lasting impression on attendees. As a Guest Services Supervisor, I played a pivotal role in ensuring unforgettable experiences for patrons at major concerts and sporting events at the largest venues in the Greater Orlando region. My leadership in coordinating seamless guest services teams contributed to the success of these events and left a lasting impression on attendees.

    • United States
    • Investment Management
    • 1 - 100 Employee
    • Event Marketing Intern
      • May 2012 - Dec 2012

      As an Events Marketing Intern, I honed my skills in crafting impactful investment events that brought together industry experts and investors, contributing to our firm's client engagement and growth initiatives through strategic event planning and execution. As an Events Marketing Intern, I honed my skills in crafting impactful investment events that brought together industry experts and investors, contributing to our firm's client engagement and growth initiatives through strategic event planning and execution.

Education

  • University of Central Florida
    Bachelor of Science (B.S.), Meeting and Event Planning
    2008 - 2012

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