Experience

IST Management Services, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Mail Processing Clerk

  • Feb 2023 - Present

  Providing exceptional service to clients' needs in the Law Firm. This including handling, processing, and scanning of documents and legal matters. Prioritizing time-sensitive material, while continuing to mail out packages and letters in the mailroom. Organizing documents in a user-friendly fashion, while keeping the clients' preferences in mind.

• Clerk

  • Feb 2023 - Present



Playtime Pet Resort

• United States
• 1 - 100 Employee

• General Manager

  • Dec 2021 - Present

  During my time at Playtime Pet Resort I was the General Manager and responsible for a multitude of projects and tasks on a daily basis.Ensuring the management team was driven and focused as to perform their roles efficiently. I was in charge of scheduling by adequately balancing hours worked, while minimizing over-time. In addition to scheduling, I created and implemented the 'Weekly Email' system that integrated the information through multiple departments in an organized layout that was user-friendly for staff. Moreover I dealt with the hiring process including Conducting Interviews in-person and via phone. I was responsible for on-boarding staff and making sure they felt comfortable and safe with their position and Manager alike. Along with onboarding, I dealt with call-outs, verbal and written disciplinary paperwork, as well as employee termination when necessary. Show less

• Manager

  • Dec 2019 - Dec 2021

  I was in charge of managing staff while making sure dogs were tended to in a timely manner. The shifts were highly labor intensive and was a fast-paced working Environment, I needed to ensure staff took breaks on a scheduled basis and that the dogs were adequately exercised and taken care of. Proper management of feeding and medication schedules. Training staff to meet company standards. Speaking with clients on a need to know basis about their dogs' behavior. Coordinating staffing for callouts and unforeseen events. Show less



Canine Kindergarten

• Verplanck, New York, United States

• Animal Handler

  • Aug 2014 - May 2018

  Worked hands-on with large groups of dogs in a controlled setting (20-40 on average). While there I learned all aspects of canine animal husbandry. We did the following on a daily basis: Administered medications, prepped and distributed food, as well as some staff (myself included) provided overnight supervision to up to twenty five dogs. Worked hands-on with large groups of dogs in a controlled setting (20-40 on average). While there I learned all aspects of canine animal husbandry. We did the following on a daily basis: Administered medications, prepped and distributed food, as well as some staff (myself included) provided overnight supervision to up to twenty five dogs.