Liz Rhodes, CAPM

Project & Service Coordinator at Providence Consulting Company
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Credentials

  • Technology Project Management Boot Camp
    UNC-Chapel Hill Digital and Lifelong Learning
    Mar, 2022
    - Nov, 2024
  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    Feb, 2022
    - Nov, 2024
  • Certified Associate in Project Management (CAPM)®
    Project Management Institute
    Sep, 2020
    - Nov, 2024

Experience

  • Providence Consulting Company
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project & Service Coordinator
      • Nov 2022 - Present

      Develop detailed project plans and track progress throughout all stages of the project lifecycle, manage scheduling of technical personnel, perform on-site service coordination, ensure on-time delivery of projects and related services, keep all projects within scope and budget, monitor SLAs/KPIs, maintain client satisfaction and related action plans, report on project and ticket performance, manage hardware/software procurement

    • IT Project Coordinator
      • Nov 2021 - Nov 2022

      Manage IT professional services projects from inception to successful implementation; schedule project resources; establish and maintain customer communication plans; keep projects on schedule and within scope and budget; measure and report on team metrics/KPIs; coordinate device deployments; execute change order process; create, improve and streamline business processes; strive to "make technology easier" for our customers

  • A3 Communications, Inc.
    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Assistant Project Manager
      • Jan 2021 - Nov 2021

      Manage security systems integration and structured cabling projects from kick-off to close-out; schedule project team/resources while maintaining a budget; facilitate and administer all communications with stakeholders, subcontractors, and technicians; maintain project documentation, accounting documents and reports using project management software; provide outstanding customer service via timely responses and attention to detail Manage security systems integration and structured cabling projects from kick-off to close-out; schedule project team/resources while maintaining a budget; facilitate and administer all communications with stakeholders, subcontractors, and technicians; maintain project documentation, accounting documents and reports using project management software; provide outstanding customer service via timely responses and attention to detail

  • Highwoods Properties
    • United States
    • Real Estate
    • 200 - 300 Employee
    • Leasing Coordinator
      • May 2019 - Jan 2021

      Maintained leasing documents; operated as team list master for data entry/integrity in Salesforce; utilized CoStar for data mining of local leasing inventory; streamlined team processes, modernized reports and tracking tools; assisted with Division marketing initiatives; tracked weekly progress of construction fit-ups; trained as Assistant Property Manager

    • Administrative Assistant - Technology
      • Jul 2017 - May 2019

      Assisted CIO and Team Directors with securities compliance and cyber-security initiatives; maintained contracts and audit documentation; planned/coordinated logistics for travel/meetings/events; processed invoices for Enterprise software and hardware purchases.

  • Freese and Nichols
    • United States
    • Civil Engineering
    • 700 & Above Employee
    • Administrative Assistant III
      • Jun 2014 - Jun 2017

      Scheduled/coordinated meetings, events, and technical seminars; planned conferences; provided general marketing and RFP assistance, served as local IT and HR/Onboarding contact; maintained client database; managed daily office operations (printing, binding, shipping); updated project specs; managed office vendors Scheduled/coordinated meetings, events, and technical seminars; planned conferences; provided general marketing and RFP assistance, served as local IT and HR/Onboarding contact; maintained client database; managed daily office operations (printing, binding, shipping); updated project specs; managed office vendors

  • Hunton & Williams LLP
    • United States
    • Law Practice
    • 500 - 600 Employee
    • Administrative Assistant
      • 2011 - 2014

      Managed Raleigh office law library; served as CLE coordinator for Raleigh and Charlotte offices; prepared responses to legal letter requests from clients and auditors; provided assistance to the Office Administrator with firm and office initiatives; prepared various accounting forms, spreadsheets, and expense reports; planned and coordinated client meetings and events Managed Raleigh office law library; served as CLE coordinator for Raleigh and Charlotte offices; prepared responses to legal letter requests from clients and auditors; provided assistance to the Office Administrator with firm and office initiatives; prepared various accounting forms, spreadsheets, and expense reports; planned and coordinated client meetings and events

Education

  • Clemson University
    Bachelor of Arts (B.A.), Sociology
    2000 - 2004

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