Experience

Amaffi
• United Kingdom
• Personal Care Product Manufacturing
• 1 - 100 Employee
• Sales Specialist

  • Nov 2022 - Present

Gucci
• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee
• Client Advisor

  • Jun 2018 - Oct 2022


Ban heng group of restaurant

• Assistant Manager

  • Jul 2015 - Jan 2016

  Perform all service functions at the restaurant level. Noticeably, I was well trained to serve VIP tables and fine dining rooms. - Handling Orders and providing finest Customer Service - Assisting banquet Manger oversee Wedding & Company events - Guiding new staffs on operation readiness - Food and hygiene: Maintenance of operating devices and perform regular cleaning for same, Monitor and ensure clean workplace and other areas for facility. Oversee equipment maintenance and cleanliness of whole workstation - Handling guests booking and assign staffs to individual VIP room. Show less



Fortuna hotel hanoi

• Vietnam
• Hospitality
• 1 - 100 Employee

• Ambassador

  • Mar 2014 - Mar 2015

  Working mainly in the Capital Lounge exclusively for VIP guests. - Handling VIP Guests room booking - Ensure all VIP guest room is ready by housekeeping before guest arrived - Handling guests feedback and submit all guests feedback report to Front Desk Manager Working mainly in the Capital Lounge exclusively for VIP guests. - Handling VIP Guests room booking - Ensure all VIP guest room is ready by housekeeping before guest arrived - Handling guests feedback and submit all guests feedback report to Front Desk Manager



D&n pte singapore

• Food and Beverage Services
• 1 - 100 Employee

• Manager trainee

  • Oct 2013 - Jan 2014

  Posted as Manager Trainee in the D&N Singapore Pte Ltd to work close hand with Outlet Manager & Asst.Outlet Manager to ensure the best sale and service . - Duties involved in administrative operations of the outlet like assist on menu analysing and costing, analysis of monthly profit and lost statements. - Supervised and managed a service team numbering 5, and also manning all the staff from India. - Coordinated in recruitment and training of all new staff to develop, motivate and maintain proper standard of service skill to all the staff. - Handle promptly any customer complaints, establish, maintain and develop guest relations including a good customer database as D&N outlets got a lot of regular customer. - Responsible for day and day running of the outlet to ensure good communications at all levels of Standard Operation Procedure are maintained at all times Show less



doremi English center

• Teaching Assistant

  • Jan 2013 - Oct 2013

  Assistance of foreign teachers in teaching English for kids and managing classes. Assistance of foreign teachers in teaching English for kids and managing classes.