Experience

Pink Boots Society Canada

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Founding Board Member and Education Chair

  • Jul 2020 - Present



Complement Communications

• Canada
• Writing and Editing

• Communications Consultant

  • Mar 2017 - Present

  Develop communication plans specific to client needs including: - social media marketing - blog and newsletter content planning and development - advertising copywriting - communication project management - customer outreach Develop communication plans specific to client needs including: - social media marketing - blog and newsletter content planning and development - advertising copywriting - communication project management - customer outreach



Common Good Beer Co.

• Canada
• 1 - 100 Employee

• Taproom and Retail Manager

  • May 2021 - Apr 2022

• Taproom and Retail

  • Jan 2020 - May 2021



Black Oak Brewing

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Marketing and Events Coordinator

  • May 2019 - Dec 2019



BW Beverage Services

• Canada
• Food and Beverage Services

• Territory Manager

  • Jan 2018 - Jan 2019



LCBO

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jul 2016 - Jul 2017

  Provide prompt, courteous customer service to patrons, including product suggestion and research Provide prompt, courteous customer service to patrons, including product suggestion and research



Pacific Western Transportation Ltd

• Canada
• School and Employee Bus Services
• 1 - 100 Employee

• Media Bus System Manager, Toronto 2015 Pan Am & Parapan Am Games

  • Apr 2015 - Aug 2015

  - Trained staff of 25 in operations of media bus system- Assisted training of 300+ drivers about routes, restrictions, needs of patrons- Determined staffing levels, recruited, and managed team of 25- Developed relationships with a variety of stakeholders and contractors to deliver service- Coordinated vehicle movement between venues, including competition, non-competition, and ceremony - Trained staff of 25 in operations of media bus system- Assisted training of 300+ drivers about routes, restrictions, needs of patrons- Determined staffing levels, recruited, and managed team of 25- Developed relationships with a variety of stakeholders and contractors to deliver service- Coordinated vehicle movement between venues, including competition, non-competition, and ceremony



Pawsitively Pets for Kids

• Program Director

  • Jun 2014 - Feb 2015

  - Introduced animal-based presentations- Promoted animal advocacy, proper animal care, and animal handling - Introduced animal-based presentations- Promoted animal advocacy, proper animal care, and animal handling



Durham College

• Canada
• Higher Education
• 700 & Above Employee

• Instructor

  • Aug 2013 - Dec 2013

  Taught: Popular Culture and the Media, History of Media, Writing I, and Communications I- Ensured awareness of course objectives- Evaluated student progress and achievement- Developed course curriculum Taught: Popular Culture and the Media, History of Media, Writing I, and Communications I- Ensured awareness of course objectives- Evaluated student progress and achievement- Developed course curriculum



Good Digital Culture

• Canada
• Advertising Services

• Digital Project Coordinator

  • Sep 2012 - Apr 2013

  - Coordinated content, format and functionality for the overall user experience- Ensured web design met client brand standards- Edited and proofread all content to ensure accuracy- Managed editorial talent- Wrote effective social media messages and monitored social media to maximize reach- Identified workflow processes and adjusted to maximize productivity- Executed quality assurance testing before launches - Coordinated content, format and functionality for the overall user experience- Ensured web design met client brand standards- Edited and proofread all content to ensure accuracy- Managed editorial talent- Wrote effective social media messages and monitored social media to maximize reach- Identified workflow processes and adjusted to maximize productivity- Executed quality assurance testing before launches



OpenFile

• Book and Periodical Publishing

• Assistant Editor

  • Feb 2012 - Sep 2012

  - Generated and assigned story ideas- Conducted research, fact-checking and copy editing- Promoted multiple city content via social media and interacted with users- Provided administrative support to the editor-in-chief - Generated and assigned story ideas- Conducted research, fact-checking and copy editing- Promoted multiple city content via social media and interacted with users- Provided administrative support to the editor-in-chief



Toronto Star

• United States
• Newspaper Publishing
• 400 - 500 Employee

• Public Editor Associate

  • May 2009 - Jan 2012

  - Investigated and resolved readers’ questions, comments and complaints while considering legal issues- Provided research to the Public Editor - Wrote corrections and clarifications for publication online and in print- Promoted the department on social media

• Editorial Researcher

  • Mar 2004 - Aug 2009

  - Researched topics associated for advice seekers and found associated experts to interview- Created editorial line-ups- Read incoming correspondence from Toronto Star and syndicated newspapers’ readers - Edited columns, uploaded content to the website via content management system, and distributed for publication in syndicated newspapers- Maintained database of resources: books, community services, organizations, experts, etcetera- Liaised with syndicates

• Assistant to the Managing Editor

  • Oct 2006 - May 2009

  - Provided administrative support to Managing Editor and departmental Assistant Managing Editors- Completed research needs for various department heads and maintain administrative processes to improve accuracy and efficiency in editorial- Liaised between editorial and other departments- Coordinated Toronto Star Short Story Contest

• Advertising Sales Representative

  • Jan 1999 - Mar 2004

  - Prepared promotional plans, sales literature, media kits and sales contracts- Identified new advertising opportunities for clients- Promoted products, expanded network of contacts, and increased industry knowledge- Gathered relevant material for bid processes, coordinated bidding and contract approval

• Advertising Sales Coordinator

  • Apr 1997 - Jan 1999

• Circulation Customer Service Representative

  • May 1996 - Apr 1997