Liz Maez
Customer Service Sales Representative at Taoglas- Claim this Profile
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Spanish Professional working proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Taoglas
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Ireland
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Telecommunications
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100 - 200 Employee
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Customer Service Sales Representative
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Oct 2014 - Present
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Professional Maintenance Systems
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United States
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Facilities Services
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1 - 100 Employee
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HR Representative
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Oct 2013 - May 2014
Performed office manager duties for a local Janitorial/ Maintenance Company with an average of 800+ employees; was responsible for purchasing office supplies, greeting guest, answering heavy phones, directing customer calls to appropriate department. Worked closely with the CEO, Company Controller and Operations Manager assisting and performing HR Manager duties’, i.e. Identifying staff vacancies and recruited, interviewed and selected applicants, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. I co-wrote with the CEO new policies and procedural manual and documents detailing comprehensive policies and procedures for new hires. I worked closely with Payroll Personnel on employee weekly payroll adjustments. Other duties included, updating EEOCCP logs, OSHA logs, creating proof of employment, income and benefit letters. Also performed as Workers Comp Manager, work closely with the companies’ insurance adjusters and physicians assigned to injured worker. Show less
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Go-Staff, Inc.
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Administrative/ HR Assistant
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Dec 2007 - Jul 2010
Assigned to Seven Up RC Bottling Co. of California, San Diego branch. Assisted Branch Manager , Operations Manager and District Managers. Answered heavy phones, data entry, heavy filling, assisted with payroll. Function as HR assistant to the branch. Intermediate experience with SAP. Directed customers’ calls to appropriate departments. Distributed faxes and inter-departmental mail. Greeted visitors, guest and job applicants. Updated EEOC logs. Welcomed new employees with new hire packets, trained employees on proper use of time sheets, time cards, filling out vacation request and other paper work. Assisted Rout e Auditor with cashier duties. Punched in customer orders. Updated and kept maintenance of important equipment, such as radios and cell phones, Ran reports for the branch manager and Operations Manager. Was contact and service provider for wholesale companies such as Sysco, Costco, Sam’s Club, AmericasFinest Bar Supply and Moceri. Show less
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Directions in Research
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United States
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Market Research
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1 - 100 Employee
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Assosciate Project Manager
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Aug 2004 - Jun 2007
Responsible for managing and executing all aspects of a market research project, in accordance with client requirements. Was primary client contact for all project related matters. Assisted clients with survey development and refinement. Managed bilingual studies, which included translating surveys and data from Spanish to English. Assisted in testing projects on CATI and on WEB. Monitored interviewing personnel; prepared interviewing materials. Acted as a liaison between client, programming and field department when required. Show less
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Kaiser Permanente
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United States
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Hospitals and Health Care
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700 & Above Employee
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Office Clerk
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Apr 1998 - Apr 1999
Answered phones, gather materials and insert them in packets, mailed out packets to appropriate broker. Continually used through the day the copy machine and fax. Printed daily materials sent via e-mail. Trained junior staff on appropriate assembly of packets that were to be mailed out to brokers and their clients. Answered phones, gather materials and insert them in packets, mailed out packets to appropriate broker. Continually used through the day the copy machine and fax. Printed daily materials sent via e-mail. Trained junior staff on appropriate assembly of packets that were to be mailed out to brokers and their clients.
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Education
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Colegio de Bachilleres de Baja California
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CECOCALI
Certificate in Computer Programs Analyst, Computer/Information Technology Administration and Management