Experience

Your Creative

• Australia
• Design Services
• 1 - 100 Employee

• Client Services Manager

  • Feb 2020 - Present



Rotor Studios

• Australia
• Media Production
• 1 - 100 Employee

• Key Account Manager

  • May 2018 - Feb 2020

  Rotor Studios is one of Australia's leading CGI production studio's specialising in the Automotive industry. As Key Account Manager at Rotor Studios I manage multiple accounts for our key client, Toyota Australia. My role consists of managing multiple CGI and Web projects for Toyota Australia, projects vary from CGI Stills, CGI videos, Mass Image Production, AR as well as web and Realtime projects. Part of my role is understanding the business needs of my clients and effectively communicating their needs to our Studio as well as overseeing the overall production of the project so that it meets all business requirements. I am also assist with creative pitches, costings, project development and general business development.



FGMNT.

• Australia
• Software Development
• 1 - 100 Employee

• Project and Office Manager

  • Nov 2016 - Apr 2018

  FGMNT specialises in Virtual Reality and software products. The two main projects being The Grossery Game and SITU. The two roles I have at FGMNT are Project co-ordinator and Office Manager. As Project Co ordinator I oversaw various projects through the development and deployment stages. Duties include: - Oversee overall production process and ensure all deadlines are met - Managing a small team of developers, animators and video editors. - Creating filming schedules - Liaising with clients - Assisting with overall product development - Assisting with marketing activity As Office Manager I am involved in creating and maintaining administrative processes for a small yet growing company. Duties included: - Creating and managing company culture - Managing and overseeing office expenses - General bookkeeping (MYOB) - Assisting with payroll - Organising interstate and overseas travel for management - Organising company events and conferences - Assisting with new employee paperwork and inductions - General PA to management - First point of contact for all phone and email enquiries



Avant Card – Out-of-Home Media

• Campaign Manager - Victoria & South Australia

  • Nov 2015 - Nov 2016

  This role was a varied role which involved creating and maintaining relationships with current and potential clients. My role was to inform and encourage potential stakeholders to advertise on postcards. This involved approaching potential clients and giving them an overview of our services via a media kit. This role required a high level inter personal skills which is a skill that comes very naturally to me. As well as creating and maintaining client relationships I was also responsible for overseeing the overall campaign, from creating the quote, booking in the campaign, monitoring the distribution process and providing the post campaign report. Other jobs involved organising and hosting client events, interstate travel to Adelaide to meet with the Adelaide clients and general office administration duties.



The Whitehorse Centre

• Box Office and Administration Assistant

  • Oct 2013 - Nov 2015

  - Processing ticket sales face-to-face, online and via phone - Ticketing and event assistance during performances - Assisting patrons with general enquiries - General maintenance of the box office - General administration - Banking - Processing end of day reports - Processing ticket sales face-to-face, online and via phone - Ticketing and event assistance during performances - Assisting patrons with general enquiries - General maintenance of the box office - General administration - Banking - Processing end of day reports



Moonlight Cinema

• Australia
• Entertainment Providers
• 1 - 100 Employee

• Assistant Manager

  • 2012 - 2015

  - Overseeing the day-to-day operations of the overall Moonlight sight - Devising and implementing systems and procedures for the box office and food and beverage department - Recruit, train and manage all staff (rosters, payroll, delegation etc.) - Management of all onsite ticketing - Management of all onsite cash - Processing end of day reports and takings - Manage multiple POS systems (Vista) throughout the site - Managing group bookings, VIP’s and sponsors - Liaising with national management (Sydney) i.e. marketing, payroll, IT etc. - Manage and deal with customer complaints - Manage customer communication in the case of a cancelled event (mainly due to adverse weather) - Assisting the Venue Manager with general operations of the site - Taking the role of Venue manager when the Venue Manager is unavailable (overseeing all onsite operations) - Assisting with the bump in and bump out of the site i.e. delivery of containers, setting up IT, organising contractors etc.