Experience

Buchanan Automation
• United States
• Industrial Automation
• 1 - 100 Employee
• Inside Sales Associate

  • Aug 2015 - Present


Call Center Management Allied Global

• Telephone Agent

  • Mar 2013 - Jan 2015

  Provided technical support on cellphone systems and Hotspot devices. Committed to provide a quality customer service, acknowledging concerns and providing solutions for customer's claims. Handled over 20 customers at day providing instructions in English and Spanish Provided technical support on cellphone systems and Hotspot devices. Committed to provide a quality customer service, acknowledging concerns and providing solutions for customer's claims. Handled over 20 customers at day providing instructions in English and Spanish



Soluciones Automaticas

• Mexico
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Sales Engineer

  • Sep 2011 - Jul 2013

  Prepared and review general ledger activity, journal entries, accruals, accounts payable and adjusted accounting entries. Formulated diversification strategy that resulted in gaining the recognition and businesses of leading companies in the industry. Monitored and purchased merchandise and inventory, ensuring sufficient levels to accommodate demands. Prepared and review general ledger activity, journal entries, accruals, accounts payable and adjusted accounting entries. Formulated diversification strategy that resulted in gaining the recognition and businesses of leading companies in the industry. Monitored and purchased merchandise and inventory, ensuring sufficient levels to accommodate demands.



Automatica, Consultoria y Sistemas (ACS)

• Technical Sales Engineer

  • Oct 2010 - Aug 2011

  Managed of inventory, ensuring sufficient levels on demand. Provided customer service; advice about improvement projects and products. Managed of inventory, ensuring sufficient levels on demand. Provided customer service; advice about improvement projects and products.



Automatizacion y Control Industrial, S.A. (ACISA)

• Mexico
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Technical Sales Engineer

  • Jan 2008 - Sep 2010

  Provided costumer service; share ideas and advice about improvements and projects. Conducted training about pneumatic and sensor equipment. Implemented sales strategy that resulted an increase revenue approximately of 20%. Provided costumer service; share ideas and advice about improvements and projects. Conducted training about pneumatic and sensor equipment. Implemented sales strategy that resulted an increase revenue approximately of 20%.