Experience

Just Design SA

• South Africa
• Design Services
• 1 - 100 Employee

• Account Director

  • Mar 2023 - Present

  • Acting as the primary liaison between the company and client ensuring clear lines of communication between client and team • Owning and continuing to build positive client relationships by continuously providing strategic and brand expertise • Continuously striving to understand client’s business and add value strategically • Conflict resolution and client negotiation to build framework for profitable/equitable relationship • Cultivating new opportunities from current clients, contributing to new business initiatives and pitches • Setting (with management team), driving and delivering yearly revenue and profit targets across my portfolio of clients • Maximizing profit and revenue across client portfolio • Accurate and ongoing forecasting of current and new potential business • Preparing and taking responsibility for billing each month (pipeline / forecasting and targets) • Promoting Just Design across client business, cross selling Just Design's areas of expertise and looking for new opportunities beyond these for business development • Identifying and suggesting additional new business / new areas / new offerings / work streams • Working alongside MD / COO and feeding into new business lead • Working in close collaboration with strategic and design teams • Working alongside the Creative Director to ensure the quality of creative and alignment to brief • Ensuring work is produced on time, to brief, and on budget • Managing client service staff below me with regards to cost estimates / proposals, timing plans, contact reports, status reports etc. Mentoring and fostering their growth. • Contributing to a positive company culture Show less



Just Design - Strategic packaging specialist

• Design Services
• 1 - 100 Employee

• Account Manager

  • Sep 2017 - Mar 2023

  • Owner of client relationships and their interface with the company, ensuring that the experience is a good one for both parties • Acting as the liaison between the company and the client by creating and maintaining clear lines of communication between client and team • Cultivating new opportunities from current clients, contributing to new business initiatives and pitches • Working in close collaboration with Strategic and Design teams • Ensuring work is produced on time, to brief and on budget. • Writing cost estimates/proposals, timing plans, contact reports, status reports etc. • Organising and participating in briefing and brainstorming sessions • Preparing and taking responsibility for billing each month (fees and outside costs) • Arranging and ensuring that project team meetings take place regularly • Contributing to a positive company culture Show less



White #0000

• South Africa
• Advertising Services

• Client Service and Traffic Control Manager

  • Jun 2016 - Aug 2017

  Whitespace Creative specialises in the creation, development and marketing of brands. Whitespace Creative believes in a rule of thirds: substance and image, creativity in design and concept is king. Motivation is creativity...context, reality. Duties and Responsibilities: Managing, planning, monitoring, implementation and closure of projects Gaining a strong knowledge and understanding of a clients’ brand and products Ensuring brand consistency Developing and maintaining relationships with customers to ensure long-term success Acting as the liaison between customers and internal teams ensuring clients’ requirements are met Ensuring timely and successful delivery of solutions according to customer needs and objectives Maintaining high customer satisfaction ratings, according to company standards Developing new business with existing clients and/or identifying areas of improvement to exceed sales quotas Overseeing the production of all design jobs such as labels, booklets, brochures, business cards, folders, newspaper and magazine advertisements, direct mail packs, email campaigns, websites, exhibition stands etc. and liaising with designers, copywriters and printers Creating project briefs, setting project deadlines, generating cost estimates on SmartEdge, keeping track of purchase orders, scheduling resources via Resource Guru, weekly status updates and reports, coordinating approvals and ensuring final delivery Managing multiple projects simultaneously A high level of responsibility and autonomy from day one with hands-on application led by team management Show less



Nicky's Spotlight Promotions

• Cape Town

• Campaign Manager

  • Jun 2015 - Jun 2016

  Nicky’s Spotlight Promotions has been offering cost effective and hands-on solutions to brand activation campaigns since 1992. Nicky's Spotlight Promotions specialises in promotions, events and experiential marketing, including food promotions. Duties and responsibilities: Overseeing all aspects of promotional campaigns in the Western Cape and certain national campaigns Recruiting and booking of promoters to work in-store promotions and events Booking venues and stores for campaigns Distributing promotional items to promoters as per distribution list Accurate and timeous reports, liaison and feedback to clients Timeous escalation of issues to management and clients Active new business development and establishment of personal client base Targeting and negotiating new accounts Client liaison of passive accounts General communication and document creation Attendance of client briefing meetings Interpreting client briefs received Presentation of company proposals to clients and securing the relevant contracts Ensuring that client relationships are developed and maintained Organising and running training sessions to ensure that the promoters selected are properly trained Ensuring effective implementation of campaigns according to company standards Ensuring that all promotional elements are returned in good condition and on time Supervision and overseeing of all campaigns over weekends and weekdays Recruitment of promoters on an ongoing basis and according to client standards Building and preparing client feedback reports Participating in regular status meetings with the team On site supervision Core Talk Show less



Acuity Consultants

• South Africa
• Staffing and Recruiting
• 1 - 100 Employee

• Junior Recruitment Consultant

  • Jan 2015 - May 2015

  Established in 2009, Acuity Consultants is a specialist recruitment agency that focuses on the search and selection of Information Technology, Quantitative and Finance Professionals. Duties and responsibilities: Recruiting candidates for blue-chip firms in South Africa Sourcing IT professionals through advertising, database searching, networking and referrals Attending client meetings Developing and maintaining relationships with new and established clients Negotiating rates and contracts with clients and candidates ITRIS Show less



AVOOVA

• 97 Bree Street, Cape Town, South Africa, 8001

• Marketing Assistant

  • Jul 2014 - Dec 2014

  AVOOVA is one of South Africa's newest and fastest growing luxury brands. The company designs, manufactures and markets a range of beautiful accessories, decorated in a luxurious veneer of ostrich egghell...the new ivory. Duties and responsibilities: Developing and implementing marketing projects and plans Interacting and liaising with media and suppliers Working with a selected advertising and design agency to ensure first class service of the brand Coordinating the process of sending briefs to the design agency and the approval of cost estimates, artwork and production where required Driving and managing content for various online platforms including the website and newsletters Writing, sub-editing and proofing Overseeing the production of all marketing material in conjunction with our selected agency (printing, reproduction etc.) Competitor tracking – researching competitors and keeping abreast of marketing trends WordPress Survey Monkey Show less



Smile 90.4FM

• South Africa
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Marketing Assistant

  • Nov 2013 - Jan 2014

  SMILE 90.4FM is a Cape Town based radio station that broadcasts a mix of talk and popular music bound together in an optimistic tone with the aim of uplifting local communities across the Mother City. Duties and Responsibilities: Managing and compiling trade exchanges and memorandums of Understanding Managing events and station activations Safeguarding brand design elements Sourcing marketing collateral Managing and coordinating promoters Internal and brand communication Promoter recruitment Creating content for social media channels including Facebook and Twitter Rolling out the digital strategy in association with the head of marketing Web maintenance (updating content, basic layout and design) Managing branding Managing and coordinating brand placements Strategic and thought thinking Managing and compiling event calendars WordPress Show less