Liz Oster

Office Manager at Resware (part of Qualia)
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, Colorado, United States, US

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Cameron Sheak

In my time at Envysion, I had the pleasure of working with Liz on a number of our clients' auditing and professional services needs. There were many times where I called upon Liz to help turn around deliverables for clients, in a tight time frame, and she always went above and beyond to make certain the work was taken care of. Overall, Liz is very passionate about the work that she does and is very caring for those on the team(s) that she is a part of. With that, I would not hesitate to recommend Liz to any employer that would be so lucky to have her.

Kelly Frisby, CSPO, CSM

I was fortunate enough to work with LIz at Envysion. She is smart, hard-working, insightful, articulate, and knowledgable about the loss prevention world. We specifically worked together to improve the data quality of our reporting. Liz's expertise allowed us to better understand how loss prevention works and how we could modify our reporting to facilitate their work. Liz was a true leader on her team, advocating for her co-workers, and speaking with a voice of reason around setting expectations with our customers. She always went above and beyond to keep the customers happy and to give them value. She is an excellent teammate, someone I genuinely enjoyed working with. She would be an asset to any company who hires her.

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Credentials

  • Communicating about Culturally Sensitive Issues
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Essentials of Team Collaboration
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Google Apps: Tips, Tricks, and Techniques
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Learn Emotional Intelligence, the Key Determiner of Success
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Skills for Inclusive Conversations
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Bystander Training: From Bystander to Upstander
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Communicating with Charisma
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Developing a Learning Mindset
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Human Resources Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Supporting a Grieving Employee: A Manager's Guide
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Building Resilience
    LinkedIn
    May, 2020
    - Nov, 2024
  • Communicating with Transparency
    LinkedIn
    May, 2020
    - Nov, 2024
  • Creating a Culture of Learning
    LinkedIn
    May, 2020
    - Nov, 2024
  • The Leader’s Guide to Mindfulness (getAbstract Summary)
    LinkedIn
    May, 2020
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    May, 2020
    - Nov, 2024
  • Cybersecurity at Work
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Motivating Your Team to Learn
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Productivity Principles to Make Time for What’s Important
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Subtle Shifts in Thinking for Tremendous Resilience
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • How Getting Curious Helps You Achieve Everything
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • The Surprising Power of Seeing People as People
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Life Coach
    -

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Office Manager
      • Jan 2021 - Present

      Qualia is the leading digital closing platform used by real estate professionals, lenders, and homebuyers in the United States. Processing real estate transactions for millions of consumers each year, our technology brings together users from across the real estate ecosystem to coordinate every step of the closing process through a secure shared platform. Built by a diverse team of experts from across the tech, finance, and real estate industries, Qualia combines an enterprise title and escrow… Show more Qualia is the leading digital closing platform used by real estate professionals, lenders, and homebuyers in the United States. Processing real estate transactions for millions of consumers each year, our technology brings together users from across the real estate ecosystem to coordinate every step of the closing process through a secure shared platform. Built by a diverse team of experts from across the tech, finance, and real estate industries, Qualia combines an enterprise title and escrow production platform, nationwide vendor marketplace, and online closing room for consumers to create a secure, seamless home buying experience for all.

    • Employee Engagement
      • Sep 2019 - Jan 2021

      Independently-owned and operated, Adeptive Software was founded in 2003 and develops the powerful ResWare title and escrow production platform. ResWare is a sophisticated, yet flexible solution providing workflow automation, custom configuration, a secure collaboration portal, and numerous provider integrations that enable clients to be more productive, efficient, and adaptable. We believe technology is more than a tool, it should help an organization transform into the best… Show more Independently-owned and operated, Adeptive Software was founded in 2003 and develops the powerful ResWare title and escrow production platform. ResWare is a sophisticated, yet flexible solution providing workflow automation, custom configuration, a secure collaboration portal, and numerous provider integrations that enable clients to be more productive, efficient, and adaptable. We believe technology is more than a tool, it should help an organization transform into the best version of itself. With the ResWare platform and Adeptive's experienced staff, Adeptive helps transform businesses by empowering them to grow their top line, enhance customer offerings, plan for the future, and thus transform their business overall. Acquired by Qualia.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Development / Marketing / Administrator
      • Jun 2018 - Aug 2019

      Business today demands a trusted partner who understands technology, who is focused on helping you make informed decisions and has the resources and expertise you need to succeed. Our businessCARE™ approach along with our investment in Enterprise-level tools provides your business with a partner focused on moving you forward. arielMIS goes beyond maintaining your computer systems. We have invested in the best of class network management technologies to allow us to take a proactive… Show more Business today demands a trusted partner who understands technology, who is focused on helping you make informed decisions and has the resources and expertise you need to succeed. Our businessCARE™ approach along with our investment in Enterprise-level tools provides your business with a partner focused on moving you forward. arielMIS goes beyond maintaining your computer systems. We have invested in the best of class network management technologies to allow us to take a proactive approach to keep your servers, workstations and systems maintained and protected. We identify and fix problems before they cause costly downtime for your business. This scalable approach allows us to work effectively with virtually any sized business. Enterprise tools allow us to work with IT Departments to outsource the grunt work of monitoring, patch management, and help desk as well as provide full IT Support for organizations without an IT Department. Our Custom Software and Web Development services are designed to bridge your ideas with your software to streamline your business process in exactly the way you need it to run. We are there to help you understand IT so that you can make informed decisions. Now you can focus on your business while we manage your technology infrastructure. Call us today at 303-415-0266 x2 for a complimentary visit to learn more. Or visit our website at http://www.arielmis.com. Company details Website http://www.arielmis.com Show less Business today demands a trusted partner who understands technology, who is focused on helping you make informed decisions and has the resources and expertise you need to succeed. Our businessCARE™ approach along with our investment in Enterprise-level tools provides your business with a partner focused on moving you forward. arielMIS goes beyond maintaining your computer systems. We have invested in the best of class network management technologies to allow us to take a proactive… Show more Business today demands a trusted partner who understands technology, who is focused on helping you make informed decisions and has the resources and expertise you need to succeed. Our businessCARE™ approach along with our investment in Enterprise-level tools provides your business with a partner focused on moving you forward. arielMIS goes beyond maintaining your computer systems. We have invested in the best of class network management technologies to allow us to take a proactive approach to keep your servers, workstations and systems maintained and protected. We identify and fix problems before they cause costly downtime for your business. This scalable approach allows us to work effectively with virtually any sized business. Enterprise tools allow us to work with IT Departments to outsource the grunt work of monitoring, patch management, and help desk as well as provide full IT Support for organizations without an IT Department. Our Custom Software and Web Development services are designed to bridge your ideas with your software to streamline your business process in exactly the way you need it to run. We are there to help you understand IT so that you can make informed decisions. Now you can focus on your business while we manage your technology infrastructure. Call us today at 303-415-0266 x2 for a complimentary visit to learn more. Or visit our website at http://www.arielmis.com. Company details Website http://www.arielmis.com Show less

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Audit Services Lead
      • May 2012 - Apr 2017

      Using Envysion’s Managed Video as a Service solutions, I leveraged traditional video surveillance and advanced business analytics to support strategic client management initiatives. • Created a new business line, the Customer Success Division, from scratch with minimal initial direction from leadership. Developed the road map for the division. • Oversaw loss prevention audit analytics team for enterprise Quick Service Restaurants (QSR), Wireless, and Retail customers saving customers tens of… Show more Using Envysion’s Managed Video as a Service solutions, I leveraged traditional video surveillance and advanced business analytics to support strategic client management initiatives. • Created a new business line, the Customer Success Division, from scratch with minimal initial direction from leadership. Developed the road map for the division. • Oversaw loss prevention audit analytics team for enterprise Quick Service Restaurants (QSR), Wireless, and Retail customers saving customers tens of thousands of dollars in loss and fraud potential. • Improved business operations for QSR, Wireless, Retail, and Convenience store customers by leading quality assurance analytics assuring customer satisfaction and surpassing customers’ expectations. • Provided software quality assurance to ensure successful deployments and product development. • Supported sales process compliance for Wireless customer, ensuring salespeople followed company guidelines and upsold products using audit analytics. • Analyzed video for Sony in order to develop new Business Intelligence software. • Performed demographics analysis for Einstein Bagels on a per store basis for hundreds of stores. • Engaged in production process analysis for Chick-fil-a to determine the root cause for kitchen backups and line abandonment due to delays and poor customer service. • Investigated many special projects for customers mainly centering around specific theft questions, specifically missing cash deposits. • Maintained customer relationships by promoting open dialogue between auditors, the customer, and sales. • Provided customer-focused product support and continual training for the customer. • Trained and managed a team of seven employees and customers. Show less Using Envysion’s Managed Video as a Service solutions, I leveraged traditional video surveillance and advanced business analytics to support strategic client management initiatives. • Created a new business line, the Customer Success Division, from scratch with minimal initial direction from leadership. Developed the road map for the division. • Oversaw loss prevention audit analytics team for enterprise Quick Service Restaurants (QSR), Wireless, and Retail customers saving customers tens of… Show more Using Envysion’s Managed Video as a Service solutions, I leveraged traditional video surveillance and advanced business analytics to support strategic client management initiatives. • Created a new business line, the Customer Success Division, from scratch with minimal initial direction from leadership. Developed the road map for the division. • Oversaw loss prevention audit analytics team for enterprise Quick Service Restaurants (QSR), Wireless, and Retail customers saving customers tens of thousands of dollars in loss and fraud potential. • Improved business operations for QSR, Wireless, Retail, and Convenience store customers by leading quality assurance analytics assuring customer satisfaction and surpassing customers’ expectations. • Provided software quality assurance to ensure successful deployments and product development. • Supported sales process compliance for Wireless customer, ensuring salespeople followed company guidelines and upsold products using audit analytics. • Analyzed video for Sony in order to develop new Business Intelligence software. • Performed demographics analysis for Einstein Bagels on a per store basis for hundreds of stores. • Engaged in production process analysis for Chick-fil-a to determine the root cause for kitchen backups and line abandonment due to delays and poor customer service. • Investigated many special projects for customers mainly centering around specific theft questions, specifically missing cash deposits. • Maintained customer relationships by promoting open dialogue between auditors, the customer, and sales. • Provided customer-focused product support and continual training for the customer. • Trained and managed a team of seven employees and customers. Show less

  • Chamber of Commerce
    • Superior Chamber of Commerce
    • Founder & President ( Consultant)
      • Jan 1998 - Jan 2015

      The city of Superior previously had no business networking organization. Seeing this need, I founded the Superior Chamber of Commerce and served as President for two years. Provided consulting on an as-needed basis and volunteered at all Chamber events. • Established the Chamber from the ground up, including coordination with the National Chamber of Commerce, building relationships and support, filing organizational paperwork and developing by-laws. • Through my marketing and leadership, the… Show more The city of Superior previously had no business networking organization. Seeing this need, I founded the Superior Chamber of Commerce and served as President for two years. Provided consulting on an as-needed basis and volunteered at all Chamber events. • Established the Chamber from the ground up, including coordination with the National Chamber of Commerce, building relationships and support, filing organizational paperwork and developing by-laws. • Through my marketing and leadership, the Chamber grew to more than 150 members, requiring annual dues, hiring two paid part-time executive directors, and securing a location within the town offices. • Raised over $5,000 through Chamber events and fundraising initiatives: blood drives, silent auctions, etc. • Secured funding for Adopt-a-Road program, resulting in a permanent sign to locally promote the Chamber. • Developed strong relationships with business and community leaders. Show less The city of Superior previously had no business networking organization. Seeing this need, I founded the Superior Chamber of Commerce and served as President for two years. Provided consulting on an as-needed basis and volunteered at all Chamber events. • Established the Chamber from the ground up, including coordination with the National Chamber of Commerce, building relationships and support, filing organizational paperwork and developing by-laws. • Through my marketing and leadership, the… Show more The city of Superior previously had no business networking organization. Seeing this need, I founded the Superior Chamber of Commerce and served as President for two years. Provided consulting on an as-needed basis and volunteered at all Chamber events. • Established the Chamber from the ground up, including coordination with the National Chamber of Commerce, building relationships and support, filing organizational paperwork and developing by-laws. • Through my marketing and leadership, the Chamber grew to more than 150 members, requiring annual dues, hiring two paid part-time executive directors, and securing a location within the town offices. • Raised over $5,000 through Chamber events and fundraising initiatives: blood drives, silent auctions, etc. • Secured funding for Adopt-a-Road program, resulting in a permanent sign to locally promote the Chamber. • Developed strong relationships with business and community leaders. Show less

    • Founder and Executive Director
      • Apr 2008 - May 2012

      I created this nonprofit organization to raise awareness and reduce taboo regarding domestic violence. • Created the national campaign It STOPS With ME, which was widely viewed and garnered much attention. • Planned and executed educational programs and events in local high schools supporting healthy relationship development. Led half time presentations at local sports events. • Organized fundraising events and received over six funding grants to support community events. • Sparked awareness… Show more I created this nonprofit organization to raise awareness and reduce taboo regarding domestic violence. • Created the national campaign It STOPS With ME, which was widely viewed and garnered much attention. • Planned and executed educational programs and events in local high schools supporting healthy relationship development. Led half time presentations at local sports events. • Organized fundraising events and received over six funding grants to support community events. • Sparked awareness and conversation through social media campaigns and activities. Show less I created this nonprofit organization to raise awareness and reduce taboo regarding domestic violence. • Created the national campaign It STOPS With ME, which was widely viewed and garnered much attention. • Planned and executed educational programs and events in local high schools supporting healthy relationship development. Led half time presentations at local sports events. • Organized fundraising events and received over six funding grants to support community events. • Sparked awareness… Show more I created this nonprofit organization to raise awareness and reduce taboo regarding domestic violence. • Created the national campaign It STOPS With ME, which was widely viewed and garnered much attention. • Planned and executed educational programs and events in local high schools supporting healthy relationship development. Led half time presentations at local sports events. • Organized fundraising events and received over six funding grants to support community events. • Sparked awareness and conversation through social media campaigns and activities. Show less

    • Founder / Managing Director
      • Jan 1997 - Jan 2008

      Created and oversaw daily operations of a wholesale cigar business that supplied restaurants, golf courses, liquor stores, and bars in Boulder County and Denver, Colorado. Major clients included the Omni Golf Course and the Foundry. • Managed all facets of business including sales, marketing, promotions, event planning and purchasing. • Attended corporate events (golf tournaments, holiday parties, etc.) and delivered promotional presentations. Created and oversaw daily operations of a wholesale cigar business that supplied restaurants, golf courses, liquor stores, and bars in Boulder County and Denver, Colorado. Major clients included the Omni Golf Course and the Foundry. • Managed all facets of business including sales, marketing, promotions, event planning and purchasing. • Attended corporate events (golf tournaments, holiday parties, etc.) and delivered promotional presentations.

Education

  • University of Miami - School of Business
    BBA, Marketing

Community

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