Experience

Seattle Symphony

• United States
• Musicians
• 100 - 200 Employee

• Orchestra Personnel Manager

  • Aug 2021 - Present

  Seattle, Washington, United States

• Assistant to the General Manager & Vice President

  • Jul 2018 - Aug 2021

  Seattle, Washington Constructs agile project management structures to facilitate CBA negotiations with the Seattle Symphony and Opera Players’ Organization (SSOPO). Builds salary and budgeting spreadsheets for ~90 musicians and generates contracts. Forms new insurance processes, working with Finance to save $7,000 annually. Delivers thorough, equity-focused job descriptions for open department positions. Takes leadership opportunities including joining multi-department community-building team and conducting… Show more Constructs agile project management structures to facilitate CBA negotiations with the Seattle Symphony and Opera Players’ Organization (SSOPO). Builds salary and budgeting spreadsheets for ~90 musicians and generates contracts. Forms new insurance processes, working with Finance to save $7,000 annually. Delivers thorough, equity-focused job descriptions for open department positions. Takes leadership opportunities including joining multi-department community-building team and conducting 10-person department strategy sessions. Maintains calendar and files for Vice President and General Manager. Creates weekly schedules for SSOPO/Employer and Operations Department meetings.



Arts Management and Technology Lab

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Chief Research Editor

  • Aug 2017 - Jul 2018

  Pittsburgh, Pennsylvania Edited all content posted to the AMT-Lab blog, posting 2-3 times per week. Lead 10 blog contributors to ensure consistent and high-quality content. Tracked data in Google Analytics, aiming for 8% growth in readership, and maintaining 30% of current readers. Worked with management team of 3 to hire a social media manager position.



Carnegie Mellon University - Heinz College of Information Systems and Public Policy

• Teaching Assistant

  • Sep 2017 - Mar 2018

  Greater Pittsburgh Area Assisted Doctor Brett Crawford's course on Art Enterprises, by grading weekly blog posts, grading finals, preparing course documents, and supporting students who were struggling. Supported Professor Ari Lightman's course on Digital Transformation by grading weekly case studies for content and clarity, and assisting students.



Aspen Music Festival and School

• Musicians
• 1 - 100 Employee

• Orchestral Operations Coordinator & Orchestra Manager

  • Jun 2017 - Aug 2017

  Aspen, Colorado Executed auditions for 600 incoming students. Handled placements for students across 6 orchestras, including troubleshooting conflicts with high-caliber faculty from the Chicago Symphony Orchestra, the Met Opera Orchestra, The LA Philharmonic among others. Managed the orchestra for Special Concerts featuring artists such as Rufus Wainwright and James Nicholas McGegan, OBE. Acted as an orchestra manager for Aspen Chamber Ensemble for one cycle and for Aspen Chamber Symphony for one cycle, when… Show more Executed auditions for 600 incoming students. Handled placements for students across 6 orchestras, including troubleshooting conflicts with high-caliber faculty from the Chicago Symphony Orchestra, the Met Opera Orchestra, The LA Philharmonic among others. Managed the orchestra for Special Concerts featuring artists such as Rufus Wainwright and James Nicholas McGegan, OBE. Acted as an orchestra manager for Aspen Chamber Ensemble for one cycle and for Aspen Chamber Symphony for one cycle, when the regular orchestra manager was not available. Show less



Pittsburgh Symphony Orchestra

• United States
• Performing Arts
• 100 - 200 Employee

• Artistic Planning Intern

  • Oct 2016 - May 2017

  Greater Pittsburgh Area Monitored artist information in OPAS, ensuring that details were current. Created itineraries and assisted backstage for 18 visiting artists. Researched new programs structures, reducing barriers to attendance. Made program notes and super-titles for a season of 20 concerts.



Central Square Theater

• United States
• Performing Arts
• 1 - 100 Employee

• Front of House & House Manager

  • Sep 2015 - Jun 2016

  Cambridge, MA Oversaw will call and concessions for a theater with 178 seats. Selected by supervisor to assist in training 4, new front of house staff. Resolved ticketing and seating issues swiftly and sensitively with patrons at all levels.



Boston Ballet

• United States
• Performing Arts
• 100 - 200 Employee

• Box Office Representative

  • Sep 2015 - Jun 2016

  Boston, MA Worked with a team of 6 representatives to serve thousands of ballet patrons. Performed individual ticket sales, merchandise transactions, subscriptions purchases, and group sales with a high level of customer service for thousands of patrons. Ensured clear communication between BB's two box office locations for over 50 performances annually.



Boston Youth Symphony Orchestras

• United States
• Musicians
• 1 - 100 Employee

• Operations and Student Services Coordinator

  • Dec 2013 - Jun 2015

  Boston, Massachusetts Acted as a member of the Operations staff, and is primarily responsible for communication with the students, artistic staff, and community. Co-Managed auditions for 35 adjudicators, 830 prospective students. Organized 4-12 backstage volunteers for every BYSO concert. Maintained web page, updating schedules for 7 ensembles. Complied schedules and equipment lists for 12 concerts and 1 opera. Handled all data entry for 480 students in multiple databases including tuition payments totaling over $1… Show more Acted as a member of the Operations staff, and is primarily responsible for communication with the students, artistic staff, and community. Co-Managed auditions for 35 adjudicators, 830 prospective students. Organized 4-12 backstage volunteers for every BYSO concert. Maintained web page, updating schedules for 7 ensembles. Complied schedules and equipment lists for 12 concerts and 1 opera. Handled all data entry for 480 students in multiple databases including tuition payments totaling over $1 million, and $100,00 of financial aid applications/awards, and payment plans. Arranged events such as the annual Bassoon Workshop. Acted as a member of the Advocacy Committee. Show less



Indian Hill Music

• Patron Services Associate

  • Aug 2012 - Dec 2013

  Littleton, Massachusetts Acted as secretary for the music school, which has about 1500 students. Acted as first contact for students, faculty, musicians and board members. Arranged student recitals including scheduling 70 teachers, created programs and arranged receptions. Managed volunteers for music school events. Kept office stocked and maintained office databases and calendars. Worked in the Box Office for Orchestra of Indian Hill through Patron Manager.



Portland Symphony Orchestra

• Intern

  • Oct 2011 - May 2012

  Gained experience in Development, Education, and Artistic Operations. Contracted musicians and arranged for pro bono performances around Christmas time at the Ronald MacDonald House and the Maine Mall. Served on the Wine Dinner & Auction Committee, the Symphony’s largest fundraiser, by soliciting auction items and helping the event run smoothly. Researched potential patrons on Raiser’s Edge. Helped out at our youth concerts, by running a brass petting zoo and assisted backstage with supertitles.



Indian Hill Music Center

• Camp Counselor

  • Apr 2009 - Jan 2011

  I worked as a camp counselor at Indian Hill Music Center’s two–week day camp for music. I was responsible for the campers well-being during lunch and recess and I helped lead the young brass players through orchestra. I was also an assistant to the teachers and did extra clerical work around the office.



Ithaca College

• United States
• Higher Education
• 700 & Above Employee

• Stage Crew

  • Oct 2008 - May 2009

  The stage crew is assigned to every musical performance at Ithaca College. I set up the stage before the performance and made set changes during it. I managed the lights, curtains, and programs, and took care of whatever the performer needed. The performances I covered spanned from student recitals to world-renowned professionals such as Zuill Bailey.