Experience

Hams Travel

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Operations Manager

  • May 2022 - Present

  Key Responsibilities: • Planning diversion routes for scheduled & emergency road closures, and publishing notices to the drivers and social media/website for passenger information. • Maintaining the company website and social media pages. • Providing solutions to passenger, client, and driver queries/issues throughout the day • Correspondence via email and telephone (quotations, bookings, queries) • Utilise scheduling software such as Coach Manager to schedule duties and maintain driver compliance inline with Work time directive. • Monitor & Update driver duty boards for registered bus services when required. • Creating and adjusting destination displays for the vehicles using both Hanover and Mobitec software, ensuring compliant to PSVAR Standards. • Viewing and clipping CCTV footage from the vehicles if required (Centrad & Timespace). • Complete general human resource duties such as updating driver documents such as contracts, employee application & holiday request forms. • Business Development initiatives that introduce new ideas and promote the company. • Undertake driving responsibilities as required with business needs. Show less



Ridley’s Coaches

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Operations Administrator

  • May 2021 - Apr 2022

  Key responsibilities•Utilise coach manager to book private hire and maintain driver compliance.• Maintain and monitor Tru-tac system to ensure drivers are inline working time directive.• Undertake Duty Manager responsibilities, one weekend a month, dealing with driver issues without the assistance of senior management.• Undertake driving responsibilities as required with business needs.

• Coach Driver

  • Oct 2020 - Apr 2022

• Bus Driver

  • Sep 2019 - Oct 2020

• Trainer driver

  • Jul 2019 - Sep 2019



Paperchase Products Ltd

• Sales Assistant

  • Jul 2018 - Jul 2019

  I was on a 4 hour contract, however I regularly undertook overtime from around 4-8 hours extra per week as since finishing school I had more time to be working. I helped to sort the delivery on the days it is recieved, help customers on the shop floor, serve on the tills and maintain tidiness around the store. I was on a 4 hour contract, however I regularly undertook overtime from around 4-8 hours extra per week as since finishing school I had more time to be working. I helped to sort the delivery on the days it is recieved, help customers on the shop floor, serve on the tills and maintain tidiness around the store.



Hospice in the Weald

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Volunteer Staff

  • Apr 2016 - Jul 2016

  As part of the volunteering aspect of the bronze Duke of Edinburgh 's award, I undertook three months volunteering at a local charity shop, helping to sort donations and serve customers on the tills. As part of the volunteering aspect of the bronze Duke of Edinburgh 's award, I undertook three months volunteering at a local charity shop, helping to sort donations and serve customers on the tills.