Fraud Operator

• Dec 2019 - Present

KYC Specialist

• Feb 2018 - Dec 2019

Receptionist

• Dec 2015 - Jul 2017

● Maintaining the customer database and processing requests in the CRM SOHO● Maintenance of financial documentation in MS Excel and SOGO, work with corporate clients (MICE)● Functional testing of the promotion site, buyer's shopping carts, and etc. ● Maintaining the customer database and processing requests in the CRM SOHO● Maintenance of financial documentation in MS Excel and SOGO, work with corporate clients (MICE)● Functional testing of the promotion site, buyer's shopping carts, and etc.

Education program manager, Sales manager

• Oct 2013 - 2015

● Creation the site concept; CMS selection; technical requirements for the developer● Functional testing of the promotion site, buyer's shopping carts, and etc.● Support and development manuals and training programs,● Communicate regularly with business partners, to evaluate customer satisfaction..● Lead onboarding process, including initial train-the-trainer activities,training programs to support brand strategy and compliance policies. ● Creation the site concept; CMS selection; technical requirements for the developer● Functional testing of the promotion site, buyer's shopping carts, and etc.● Support and development manuals and training programs,● Communicate regularly with business partners, to evaluate customer satisfaction..● Lead onboarding process, including initial train-the-trainer activities,training programs to support brand strategy and compliance policies.

Education Program Manager

• Dec 2010 - Jul 2013

● Support and development of technique guasha massage and sales training programs.● Communicate regularly with business partners for customer satisfaction evaluation .● Work out product positioning strategies and key selling messages, leading onboarding process members, including initial train-the-trainer activities, and coaching as needed, delivery of training programs to support brand strategy and compliance policies.● Creation the site concept, CMS selection, prepare technical requirements for the outsourced developers, functional testing of the promotion site, buyer's shopping carts, and etc.

Head of International Relationships Department

• Sep 2010 - May 2013

● Establish and manage relationships with other Colleges to manage international exchange program: organization internships and holidays exchange● International conferences preparation and performing (Coordinator). ● Establish and manage relationships with other Colleges to manage international exchange program: organization internships and holidays exchange● International conferences preparation and performing (Coordinator).

Head of Translation Department

• Jan 2009 - Nov 2010

● Tour product development, devising and planning tours, producing tourist information,● Stuffing and managing freelance employees, managing budget and request for training; ● Management of e-tourism platforms, and constructing business databases;● Testing and updating corporate sites: http://sonata-travel.com/, http://go-usa.com.ua/ ● Tour product development, devising and planning tours, producing tourist information,● Stuffing and managing freelance employees, managing budget and request for training; ● Management of e-tourism platforms, and constructing business databases;● Testing and updating corporate sites: http://sonata-travel.com/, http://go-usa.com.ua/