Litong Chen
Customer Success Manager at Rockerbox- Claim this Profile
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Experience
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Rockerbox
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Aug 2023 - Present
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YouTube
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Higher Education
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100 - 200 Employee
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Content Creator - Beauty & Fashion
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Mar 2018 - Present
Beauty & Fashion YouTube Channel (language: Mandarin)
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Persado
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United States
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Software Development
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200 - 300 Employee
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Customer Success Manager
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May 2022 - Aug 2023
Words matter. And when they are mapped to human emotion, generated by the Persado AI, and powered by machine learning, organizations reach a tipping point in their ability to understand the customer and personalize language experiences across touchpoints and channels—creating a continuous ability to learn, gain further customer insights, and drive ever higher performance.
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Bridgewater Associates
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United States
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Investment Management
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700 & Above Employee
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Business Analyst
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Aug 2018 - May 2022
Change Management - Product Development
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Goldman Sachs
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United States
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Financial Services
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700 & Above Employee
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Senior Client Strategy - Goldman Sachs Asset Management - MBS/ABS
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Jan 2017 - Aug 2018
Greater New York City Area
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Client Strategy - Goldman Sachs Asset Management - Exotic Derivatives
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Jul 2015 - Jan 2017
New York, New York
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Sponsors for Educational Opportunity
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Non-profit Organizations
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1 - 100 Employee
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Student Mentor at SEO Scholar
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Sep 2016 - May 2018
New York, New York Provided guidance to high school students on college application, admission, and financial aid; and be the motivational support for the students during the admission process,
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Florida International University
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United States
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Higher Education
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700 & Above Employee
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Entrepreneurship and Design Thinking Seminar - Teaching Assistant
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Aug 2014 - May 2015
Miami, Florida
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Student Managed Investment Fund - Consumer Staples Sector Manager
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Aug 2014 - Dec 2014
Miami, Florida
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College of Business Leadership Board- Director of Professional Development
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Jun 2013 - Aug 2014
Miami, Florida
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Resident Assistant
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Aug 2012 - May 2014
Miami, Florida
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Alpha Kappa Psi
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United States
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Professional Training and Coaching
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President - Xi Sigma Chapter
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May 2014 - May 2015
Miami, Florida Shaping the Change -Define the purpose: Created a new philanthropy initiative which allowed the Fraternity to become the first organization to be a donor to the First Generation Scholarship -Recognition: the Best Business Organization of the Year
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Private Wealth Management - Summer Analyst
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May 2014 - Aug 2014
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Miami-Dade County
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United States
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Government Administration
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700 & Above Employee
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Office of Miami-Dade County Commissioner Juan C. Zapata - Research Intern
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May 2013 - Jul 2013
-Performed research on the demographics of small to mid-size businesses to identified growth opportunities in the community -Facilitated business communications between Commissioner Zapata and the Director of Foreign Affairs in Guangzhou, China
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Education
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Florida International University
Bachelor of Business Administration (B.B.A.), Finance and International Business