Liting Zhu (Klaus)
After Sales Manager CN at SLM Solutions- Claim this Profile
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Bio
Experience
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SLM Solutions
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Germany
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Industrial Machinery Manufacturing
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100 - 200 Employee
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After Sales Manager CN
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Dec 2019 - Present
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TRUMPF China
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China
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Machinery Manufacturing
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1 - 100 Employee
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Training Leader of Laser Division
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Nov 2015 - Present
Established a new training team and arrange all the product training courses for both customer and interanl colleague.Make training agenda and design the , prepare documontations.Take charge of training facilities, make annual plans.Coaching training engineer for continously development.Co-Ordinate and provide technical support to all function groups for the relavant products, both before sales and after sales.
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Service Team Leader
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Dec 2011 - Oct 2015
In charge of a service team of east and south China for the production group.Make schedule of all service engineers and arrange onsite missions.Design the service process and make service contracts with customers.Maintenain cusomer relationship.
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Sr. Service Engineer of Solid-state Laser&System, (Trainer)
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Oct 2009 - Nov 2011
High power laser device technic support, laser system and application, project planning.Give trainning to customer and new colleague of laser operation, maintenance an repairing.
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Shanghai Institute of laser technology
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Shanghai, China
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Research Engineer
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Apr 2004 - Sep 2009
laser micro-application, govenment project. Write the application pappers. Act as the project leader till it pass the govement acceptance. laser micro-application, govenment project. Write the application pappers. Act as the project leader till it pass the govement acceptance.
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Education
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Fudan University
Master, Computer science( on chip system) -
Shanghai Jiao Tong University
Bachelor's degree, Application Physics