Lital Halaly
Business Unit Manager at Logica-IT- Claim this Profile
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Bio
Experience
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Logica-IT
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Israel
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Software Development
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1 - 100 Employee
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Business Unit Manager
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May 2022 - Present
Strategic Leadership: Develop and execute the business unit's strategic plan in alignment with the company's overall objectives, including setting goals and KPIs. P&L Management: Take ownership of the business unit's financial performance, including budgeting, forecasting, and cost management. Team Leadership: Lead, motivate, and mentor a team of professionals, fostering a high-performance culture and ensuring team members are aligned with business goals. Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities and threats. Service Development: Collaborate with service development teams to introduce new offerings or enhancements that meet customer needs. Sales and Revenue Growth: Drive revenue growth through effective sales and marketing strategies, customer retention, and market expansion. Operational Efficiency: Streamline business processes and optimize operations to improve efficiency and reduce costs. Client Relationships: Build and maintain strong relationships with key clients and partners to ensure customer satisfaction and long-term partnerships. Compliance: Ensure the business unit operates in compliance with all relevant regulations and company policies. Reporting: Provide regular reports and updates to senior management on the business unit's performance, challenges, and opportunities. Problem Solving: Identify and address challenges promptly, implementing solutions to overcome obstacles. Risk Management: Assess and manage risks associated with the business unit's operations. Show less
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NISHA PRO
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Israel
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IT Services and IT Consulting
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1 - 100 Employee
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Business Manager & HR
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2015 - May 2022
Client Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their business objectives, needs, and challenges. Account Growth: Identify and pursue opportunities for account growth by upselling additional products/services and cross-selling relevant solutions. Account Planning: Develop account plans that outline goals, strategies, and action steps to achieve client success and revenue targets. Communication: Serve as the main point of contact for clients, addressing inquiries, resolving issues, and providing regular updates on product/service enhancements. Collaboration: Collaborate with the sales team to identify new business opportunities within existing accounts and assist in the sales process. Client Feedback: Gather client feedback and insights to improve our products/services and ensure we are exceeding client expectations. Reporting: Maintain accurate records of client interactions, sales activities, and account status using CRM software. Retention: Monitor account health and take proactive measures to ensure client retention and satisfaction. Market Knowledge: Stay updated on industry trends, competitors, and market conditions to provide clients with relevant insights and solutions. Show less
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Unilink Ltd.
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Israel
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Account Manager
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2014 - 2015
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Bynet Semech
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Israel
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Account Manager
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2011 - 2014
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Education
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The Open University
Bachelor's degree