Lita Egiarti
Key Account at SF Express Indonesia- Claim this Profile
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Topline Score
Bio
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Credentials
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ENGLISH COURSE
SuperprofDec, 2022- Sep, 2024 -
English for Customer Service
E4B AsiaOct, 2020- Sep, 2024 -
NLP Comminication Technique
Skill Academy by RuangguruOct, 2020- Sep, 2024 -
Microsoft Excel 2013 Certification
Skill Academy by RuangguruMar, 2020- Sep, 2024 -
Achievement Motivation Training
Politeknik APP Jakarta (d/h Akademi Pimpinan Perusahaan)Jul, 2017- Sep, 2024 -
Implementation of Export Import and Custom Clearance
Badan Nasional Sertifikasi ProfesiNov, 2020- Sep, 2024 -
TOEFL-EPT
Politeknik APP Jakarta (d/h Akademi Pimpinan Perusahaan)Nov, 2020- Sep, 2024
Experience
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SF Express Indonesia
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Indonesia
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Key Account
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Jan 2021 - Present
- Maintenance customer existing requirements- Explore customer existing needs- Report monthly performance shipment to existing customer base on revenue- Coordination to multi division for customer needs- Analysis what Customer needs and match with the company operation- Commercial Support
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Customer Relations Executive
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Nov 2020 - Dec 2020
• Give accurate, fast, and clear information/solution to customer• Write down every activity related to customer feedback and complaints• Follow up the problems (to customer)• Do adminitrative work connected to support center activity
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Huntsman Corporation
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United States
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Chemical Manufacturing
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700 & Above Employee
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Export Operation (Supply Chain Management)
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Feb 2020 - Oct 2020
Responsible for the export administration and support. Responsible for the export administration and support.
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Politeknik APP Jakarta (d/h Akademi Pimpinan Perusahaan)
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Indonesia
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Higher Education
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1 - 100 Employee
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Assistant Lecturer
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Aug 2018 - May 2019
▪︎ Handle some of the English practicum classes. (5 classes in 2 semesters) ▪︎Help the lecturer in preparing and supervising exam. ▪︎ Handle some of the English practicum classes. (5 classes in 2 semesters) ▪︎Help the lecturer in preparing and supervising exam.
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Education
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Politeknik APP Jakarta (d/h Akademi Pimpinan Perusahaan)
D3, International Business/Trade/Commerce -
SMAN 4 DEPOK
Senior High School, Math and Science