listyo D.
Business Development Officer at Alan Creative- Claim this Profile
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Indonesian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Microsoft Office Desktop Application
Trust Training PartnersFeb, 2020- Sep, 2024
Experience
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Alan Creative
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Indonesia
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Software Development
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1 - 100 Employee
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Business Development Officer
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Jun 2023 - Present
•looking for 700 clients in a month. •make agreements by adjusting client needs through meetings. •perform client data analysis. •do project management •looking for 700 clients in a month. •make agreements by adjusting client needs through meetings. •perform client data analysis. •do project management
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PT. INFOMEDIA NUSANTARA
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Indonesia
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Utilities Customer Service Representative
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Nov 2021 - Jun 2023
• Build lasting relationships and trust with customers through open and interactive communication • Keep records of customer interactions, process customer accounts and file documents • Recommend potential products or services to management by collecting customer information and analyzing customer needs. • Successfully initiated digital marketing and provided advice on product purchases so as to increase the company's sales figures during 2022 to reach the 100% target. • Successfully increased customer awareness and retention, thereby reducing the percentage of subscribers to unsubscribe. • Actively involved in overseeing customer satisfaction surveys in the form of monthly customer care activities and succeeded in increasing survey numbers for 3 consecutive months about 20% • Service is improved not only face-to-face but also virtual services improve Customer Experience in the digitalization era. • Manage subscription contracts both physically and digitally, and maintain all customer transaction records •build lasting relationships and trust with customers through open and interactive communication •Recommend potential products or services to management by collecting customer information and analyzing customer needs. •Successfully initiated digital marketing and provided advice on product purchases so as to increase the company's sales figures during 2022 to reach the 100% target. •Successfully increased customer awareness and retention, thereby reducing the percentage of subscribers to unsubscribe. •Actively involved in overseeing customer satisfaction surveys in the form of monthly customer care activities and succeeded in increasing survey numbers for 3 consecutive months about 20% •Service is improved not only face-to-face but also virtual services improve Customer Experience in the digitalization era. •Manage subscription contracts both physically and digitally, and maintain all customer transaction records Show less
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Intern
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Jul 2019 - Aug 2019
learn about coastlines mapping using the dsas method learn about coastlines mapping using the dsas method
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Education
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2016 - 2021
University of Brawijaya
Bachelor's degree, Marine Sciences
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