Felicia Towobola
Business Analyst at High Impact Careers- Claim this Profile
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Bio
Experience
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High Impact Careers
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Business Analyst
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Jan 2023 - Present
• Conducted stakeholder engagement activities, formulating targeted questions and facilitating productive meetings to gather insights, feedback, and align expectations for the integration project. • Utilized swim lane diagrams to visualize and analyze current state processes, identifying inefficiencies and areas for improvement within the LMS workflow. • Developed future state swim lane diagrams, mapping out optimized workflows and enhanced user experiences after the integration of various features. • Captured and prioritized user requirements through the development of user stories, ensuring that the integration meets the needs and expectations of LMS users. • Constructed use case diagrams to illustrate user interactions and scenarios with the integrated functionalities within the LMS. • Applied a systematic and analytical approach to drive successful integration, improving collaboration, communication, and user experiences within the LMS platform. Show less
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Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Trainee Clinical Psychologist
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Sep 2021 - Present
Cancer and Palliative Care Psychology Services, Harlow. Adult Autism Diagnosis Service, Harlow. Adult Community Mental Health Service, Stansted. • Currently enrolled in the first year of Clinical Psychology training at the University of Hertfordshire, combining academic studies with practical experience in placements. • Employed as a Band 6 Clinical Psychology trainee by Cambridgeshire and Peterborough NHS Foundation Trust, attending university two days a week and engaging in placements three days a week. • Successfully completed various placements on a six-month rotation, gaining valuable experience in different settings. • Conducted assessments using a variety of methods, including psychometric tests, interviews, and direct observation, to determine clients' needs, abilities, and behavior. • Collaborated with colleagues and relevant agencies to develop, monitor, and adapt tailored treatment programs and interventions, such as therapy, counseling, and advice, to address clients' mental health concerns. • Delivered therapy interventions for a wide range of mental health conditions, assessing the efficacy and outcome of the interventions to ensure optimal client progress. • Provided consultation to other members of the multidisciplinary team, offering psychological formulations and insights to support comprehensive care for clients. • Conducted service audits and evaluations to inform and enhance best practices within the team, contributing to ongoing quality improvement. Show less
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NELFT NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Education Mental Health Practitioner
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Jan 2019 - Sep 2021
• Joined SLAM and NELFT in 2019 as a trainee, undergoing comprehensive training within Medway CAMHS and later transitioning to working in primary and secondary schools in the Swale area. • Provided outcome-focused, evidence-based interventions to children and young people with mild to moderate mental health difficulties, such as low mood and anxiety, in children and young people's mental health service clinics and schools. • Conducted assessments and formulated mental health needs for children, young people, and their parents/carers, developing personalized care plans and risk assessments. • Managed a caseload of over 15 clients, delivering guided self-help interventions and ensuring appropriate monitoring and progress tracking. • Collaborated with colleagues to enhance access to specialized mental health services, supporting referrals as needed. • Offered support and guidance to education professionals in identifying and managing mental health and well-being issues in educational settings. • Presented caseload progress and raise risk concerns during supervision sessions with Clinical Psychologists, ensuring comprehensive oversight of client care. • Developed workshop materials and intervention resources, including presentations, flyers, and posters, to enhance the delivery of mental health interventions. Show less
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Safeguarding Officer
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Sep 2017 - Jan 2019
• Served as the Safeguarding Officer responsible for overseeing safeguarding practices across 11 GP surgeries within the organization, ensuring the safety and well-being of patients. • Chaired multidisciplinary team (MDT) meetings, fostering collaboration and communication between education and health professionals to ensure comprehensive care and support for vulnerable individuals. • Attended and actively participated in serious case reviews, child death reviews, and child protection conferences conducted by the Local Authority, contributing to the development of comprehensive reports such as Child Protection Plans (CPP), Child in Need (CIN), Section 47, and Looked After Children (LAC) reports. • Conducted training sessions for both clinical and non-clinical staff, equipping them with the necessary knowledge and understanding of organizational safeguarding practices. Additionally, provided training and conducted audits specifically focused on safeguarding practices for clinical staff. • Offered advice and guidance to clinical and administrative staff, acting as a point of contact for safeguarding concerns and effectively liaising with multiple agencies involved in the safeguarding of patients. • Developed and drafted safeguarding policies for both children and adults, ensuring compliance with local and national guidelines to establish robust safeguarding frameworks. Show less
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Riverside Education
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United Kingdom
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Education
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Assistant SENCo & Head of 1-2-1
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Aug 2015 - Aug 2017
• Responsible for completing Education Health and Care Plans (EHCP) for students with special needs, ensuring comprehensive assessment and identification of required support. • Provided extended support to learners with special education needs, offering tailored assistance and accommodations to facilitate their learning and development. • Collaborated with subject tutors to develop and manage individual education plans, ensuring that specific needs and goals are addressed effectively. • Attended and actively contributed to child protection meetings, ensuring the safety and well-being of students, and providing input regarding the educational implications of safeguarding concerns. • Liaised with external professionals and parents, maintaining effective communication channels to address matters related to the well-being and progress of learners. • Conducted home visits to engage disengaged students, fostering their participation in education and identifying any additional support needs. • Initiated referrals to relevant services, such as social services and Child and Adolescent Mental Health Services (CAMHS), to ensure that students receive comprehensive support beyond the educational setting. Show less
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Education
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University of Hertfordshire
Doctoral Training in Clinical Psychology -
King's College London
PgDip, Education Mental Health Practice -
Birmingham City University
BSc (Hons) Psychology -
Palmer's College, Essex
A Levels