Graphic Designer/Illustrator

• Mar 2023 - Present

Barista

• Jun 2017 - Present

Open to Opportunities

• Feb 2017 - Present

Client Care Representative

• Aug 2016 - Feb 2017

As a Client Care Representative, I handled a high volume of customer calls during storm days, and coordinated with the Operations team to assist with client servicing. On non-storm days, I performed administrative duties on a day to day basis, created documents and presentations for training purposes, and completed tasks as needed by upper management. As a Client Care Representative, I handled a high volume of customer calls during storm days, and coordinated with the Operations team to assist with client servicing. On non-storm days, I performed administrative duties on a day to day basis, created documents and presentations for training purposes, and completed tasks as needed by upper management.

Retail Banker/A+CE Captain

• Jul 2014 - Aug 2016

As a Retail Banker and A+CE Captain, I was responsible for conducting daily monetary transactions for customers, and the opening and closing of accounts. I also supported the team in meeting sales goals, and was responsible for weekly account tracking and gift inventory, and the design and creation of quarterly marketing displays. As a Retail Banker and A+CE Captain, I was responsible for conducting daily monetary transactions for customers, and the opening and closing of accounts. I also supported the team in meeting sales goals, and was responsible for weekly account tracking and gift inventory, and the design and creation of quarterly marketing displays.

Graduate Assistant

• Mar 2012 - Jul 2014

As a Graduate Assistant, I oversaw students and assisted with any problems they encountered, including studio malfunctions, copy writing, class assignments, etc., and maintained a clean, efficient environment for them to work in. I also assisted teachers with class assignments, and maintained front desk administrative duties. As a Graduate Assistant, I oversaw students and assisted with any problems they encountered, including studio malfunctions, copy writing, class assignments, etc., and maintained a clean, efficient environment for them to work in. I also assisted teachers with class assignments, and maintained front desk administrative duties.

Board Operator

• Aug 2013 - Oct 2013

Board operator for all Spanish in-studio and remote live broadcasts. Board operator for all Spanish in-studio and remote live broadcasts.

On-Air Host

• Mar 2013 - Jun 2013

Described and sold products on air for listeners. Answered any questions to the best of my ability. Set up and participated in remotes. Described and sold products on air for listeners. Answered any questions to the best of my ability. Set up and participated in remotes.

Production Assistant

• Mar 2012 - Aug 2012

Set up audio for interviews. Assisted with setting up and bringing down equipment for efficient video shooting. Set up audio for interviews. Assisted with setting up and bringing down equipment for efficient video shooting.

POS

• Sep 2006 - Mar 2012

Promoted sales and the Kohl's credit card to customers, both in English and Spanish. Answered customers with any questions they had, and ensured they had the best experience possible at the store. Promoted sales and the Kohl's credit card to customers, both in English and Spanish. Answered customers with any questions they had, and ensured they had the best experience possible at the store.