Lissel Cruz
Clinical Pharmacist at Dovetail Health- Claim this Profile
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Bio
Credentials
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American Pharmacist Association Doctor of Pharmacy License
Florida Board of Pharmacy -
American Pharmacist Association Immunizer Pharmacist Certified
American Pharmacists Association -
American Pharmacist Medication Therapy Management Certified
American Pharmacists Association -
Diabetes Management Program Certified
American Pharmacists Association
Experience
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Clinical Pharmacist
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Aug 2015 - Present
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Staff Pharmacist
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Nov 2009 - Present
Play a key role in the daily operations of the pharmacy including overseeing technicians, inventory control, third-party adjudication, and coordination of benefits. -Consult and effectively communicate information with patients regarding their medications
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Lead MTM Pharmacist
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Oct 2010 - Jun 2016
Managed four technicians and daily operations for pharmacy as well as scheduling, payroll, and maintenance. -Increased new scripts pick up by 10-15%, increasing prescription budget by development of 7-day call-log system. -Led Public Health Campaign for Influenza/Pneumovax/Zostavax Immunizations in the store and coordinated with doctors in the community to drive immunization program, particularly targeting the elderly population. -Implemented tactics to reach and maintain My… Managed four technicians and daily operations for pharmacy as well as scheduling, payroll, and maintenance. -Increased new scripts pick up by 10-15%, increasing prescription budget by development of 7-day call-log system. -Led Public Health Campaign for Influenza/Pneumovax/Zostavax Immunizations in the store and coordinated with doctors in the community to drive immunization program, particularly targeting the elderly population. -Implemented tactics to reach and maintain My Customer Experience company goals for patient satisfaction, from email enrollment to personal one-on-one consultation with patients and store employees. -Executed Drug Utilization Reviews for patients diagnosed with Metabolic Diseases and made Patient Quality Care calls. -Preceptor to 3-4 pharmacy students per month, mentoring and evaluating their performance. Show more Show less
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Clinical Pharmacist/ MTM Specialist
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Dec 2009 - 20123 years
-Essential representative tasked with execution, modification, and structuring of Memorial Hospital System (MHS) Insurance Formulary Review and ran Albuterol vs. Levalbuterol utilization review in hospitals. -Put into operation first MTM program for low-income patients/recipients of MHS Insurance: improved adherence and Disease Management 20% in first year of the program, reduced program/medication cost 40%. -Oversaw Pyxis, Etreby, and Carecast implementation in MHS clinics
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Education
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Nova Southeastern University- College of Pharmacy
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Miami Dade College