Experience

Kristu Jayanti College Autonomous

• India
• Higher Education
• 300 - 400 Employee

• Office Administrator

  • Apr 2023 - Present



Finnovation Tech Solutions Pvt Ltd

• India

• Risk Analyst

  • Feb 2020 - Jun 2022

  Verifying KYC documents Analysing the details in the documents Answering the set of rules given in rule engine Verifying KYC documents Analysing the details in the documents Answering the set of rules given in rule engine



International College of Law Business Administration & Technology

• United Arab Emirates
• Higher Education
• 1 - 100 Employee

• Student Counselor

  • Dec 2016 - Dec 2018

  Attend all the calls and transfer to the concerned person. Maintaining the Reception register & submit to the concerned person for further follow up. Maintaining stock register when documents received from Dubai or Sharjah branches & send acknowledgement for the same to the concerned person. Student Invoice request processing, typing, issuing & file the acknowledgement. Listen to student concerns about academic, emotional or social problems. Refer child protection concerns to senior designated person. Attend line management, Team meetings & Training as required. Show less



Abel Academy

• India

• English Language Teacher

  • Nov 2014 - Nov 2015

  ABEL Corp as IELTS, PTE and English language trainer for 1year. Required to fortify their base in Grammar, V&A, Communication and soft skills. Preparing educational content for the content writing section of the same organization. Well versed as IELTS trainer. Monitored participant workflow and behaviors throughout the training process. Conducted one-on-one tutoring sessions for new students. Administered performance reviews to evaluate each student's progress. ABEL Corp as IELTS, PTE and English language trainer for 1year. Required to fortify their base in Grammar, V&A, Communication and soft skills. Preparing educational content for the content writing section of the same organization. Well versed as IELTS trainer. Monitored participant workflow and behaviors throughout the training process. Conducted one-on-one tutoring sessions for new students. Administered performance reviews to evaluate each student's progress.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Practitioner

  • Feb 2013 - May 2014

  Handling both Inbound and Outbound calls Complete call logs and call reports Lyods Bank UK DMC follow up Handling both Inbound and Outbound calls Complete call logs and call reports Lyods Bank UK DMC follow up



First Source

• India

• Senior Customer Support

  • Mar 2010 - May 2012

  Identifying and resolving complex issues. Making follow-up calls to customer whenever necessary. Strategic-relationship, solve problems creatively. Dealt with Admiral Car Insurance for UK Identifying and resolving complex issues. Making follow-up calls to customer whenever necessary. Strategic-relationship, solve problems creatively. Dealt with Admiral Car Insurance for UK