Operations Manager

• Oct 2021 - Present

Atonomous Vehicle Operations Manager

• Feb 2021 - Oct 2021

Autonomous Vehicle Operations Supervisor

• Mar 2020 - Feb 2021

Autonomous Vehicle Operator

• Jun 2019 - Mar 2020

Autonomous Vehicle Operator

• Jan 2018 - Jun 2019

- Trained inexperienced vehicle operators how to operate and evaluate a self-driving vehicle in and out of autonomous mode. - Worked alone, or in small teams, rotating between; driving, software monitoring, and logging responsibilities. - Ensured vehicles were safe for test activities, and reported issues to lead technicians and/or engineers. - Translated pertinent subject matter information to newer vehicle operators. - Safely monitored software systems via laptop with constant focus while in moving vehicle. - Provided concise written and oral feedback to the engineering team. - Completed daily reports and documents procedures. Show less

Scheduler

• Nov 2016 - Oct 2017

- Assembled a team to construct daily vehicle routes for safe, productive passenger pick-ups and drop-offs within a safe environment for ADA clients. - Assisted with analyzing, reviewing, scheduling, improving timelines and overall performance to ensure quality service. - Facilitated a specialized transportation program to manage daily tasks of coordinating over 1,900 para-transit trips in a safe and well-organized, systemic order. - Coordinated within a team environment, communicating effectively, both orally and written. - Managed projects dealing with; Excel, Power Point, Word document, etc., presenting. - Generated and analyzed daily reports to manage; on time compliance, productivity, and daily operations. Show less

Dispatcher

• Oct 2014 - Nov 2016

- Managed passenger calls for disabled, Veterans, elderly and low-income clientele, collected all necessary trip information for the permissible time period. - Generated and completed data entry of passenger file information. - Maintained up to date passenger records in customer database. - Communicated effectively with operations staff regarding scheduling or passenger issues. - Effectively able to multi-task and maintained a calm and collected manner under high stress environment. - Assisted and advised other to ensure compliance with Federal regulations with the Americans Disability Act. Show less

Logistics Management Specialist

• Nov 2005 - Aug 2014

- Chaired and motivated a team of over 7 subordinates with guidance in handling difficult or complex problems, or in resolving escalated complaints or disputes. - Directed and Provided rules and regulations to abide by military standards. - Facilitated with item managers, contractors, and customers, for disposition of discrepant items within the Air Force supply system. - Reviewed records and reports pertaining to activities such as production, shipping and receiving, and storage of items. - Arranged for deliveries, assembly, or distribution of supplies and parts to expedite flow of materials and meet production schedules, Air Force wide. - Examined documents, materials, products and monitored work processes to assess completeness, accuracy, and conformance to standards and specifications. - Computed requirements, determined allowances, and researched and identified material requirements. - Obtained security clearance to inspect and control sensitive and classified material/information. Show less