Lisette Falk
Process Manager at Freia Groep- Claim this Profile
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Deutsch Native or bilingual proficiency
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Tschechisch Native or bilingual proficiency
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Niederländisch Full professional proficiency
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Englisch Full professional proficiency
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Spanisch Limited working proficiency
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Bio
Vincent van Breugel
Lisette is at her best in a changing / transforming environment where she constantly challenges herself and others. She is analytically strong, sees where improvements are needed and converts them into concrete objectives. Involves team members in such a natural way that the best and most user-friendly processes are set up / objectives are achieved during implementation. Lisette can adapt effortlessly at different levels within the organization and is strong in various languages in word and writing. Her drive, enthusiasm, broad interest and open personality makes her a special person to work for and with.
Mark van der Horst
Ik heb Lisette leren kennen in haar rol als Process Specialist bij Lidl. Ze heeft in korte tijd een mooi groeipad afgelegd en heb haar daardoor ook als Senior Manager meegemaakt. Lisette heeft een hoog verantwoordelijkheidsgevoel, is georganiseerd, zorgvuldig en vol energie. Dit in combinatie met haar persoonlijke benadering en toegankelijkheid maakt Lisette een fijn persoon om mee samen te werken en heel erg geschikt als verbindend leidinggevende van een divers team.
Vincent van Breugel
Lisette is at her best in a changing / transforming environment where she constantly challenges herself and others. She is analytically strong, sees where improvements are needed and converts them into concrete objectives. Involves team members in such a natural way that the best and most user-friendly processes are set up / objectives are achieved during implementation. Lisette can adapt effortlessly at different levels within the organization and is strong in various languages in word and writing. Her drive, enthusiasm, broad interest and open personality makes her a special person to work for and with.
Mark van der Horst
Ik heb Lisette leren kennen in haar rol als Process Specialist bij Lidl. Ze heeft in korte tijd een mooi groeipad afgelegd en heb haar daardoor ook als Senior Manager meegemaakt. Lisette heeft een hoog verantwoordelijkheidsgevoel, is georganiseerd, zorgvuldig en vol energie. Dit in combinatie met haar persoonlijke benadering en toegankelijkheid maakt Lisette een fijn persoon om mee samen te werken en heel erg geschikt als verbindend leidinggevende van een divers team.
Vincent van Breugel
Lisette is at her best in a changing / transforming environment where she constantly challenges herself and others. She is analytically strong, sees where improvements are needed and converts them into concrete objectives. Involves team members in such a natural way that the best and most user-friendly processes are set up / objectives are achieved during implementation. Lisette can adapt effortlessly at different levels within the organization and is strong in various languages in word and writing. Her drive, enthusiasm, broad interest and open personality makes her a special person to work for and with.
Mark van der Horst
Ik heb Lisette leren kennen in haar rol als Process Specialist bij Lidl. Ze heeft in korte tijd een mooi groeipad afgelegd en heb haar daardoor ook als Senior Manager meegemaakt. Lisette heeft een hoog verantwoordelijkheidsgevoel, is georganiseerd, zorgvuldig en vol energie. Dit in combinatie met haar persoonlijke benadering en toegankelijkheid maakt Lisette een fijn persoon om mee samen te werken en heel erg geschikt als verbindend leidinggevende van een divers team.
Vincent van Breugel
Lisette is at her best in a changing / transforming environment where she constantly challenges herself and others. She is analytically strong, sees where improvements are needed and converts them into concrete objectives. Involves team members in such a natural way that the best and most user-friendly processes are set up / objectives are achieved during implementation. Lisette can adapt effortlessly at different levels within the organization and is strong in various languages in word and writing. Her drive, enthusiasm, broad interest and open personality makes her a special person to work for and with.
Mark van der Horst
Ik heb Lisette leren kennen in haar rol als Process Specialist bij Lidl. Ze heeft in korte tijd een mooi groeipad afgelegd en heb haar daardoor ook als Senior Manager meegemaakt. Lisette heeft een hoog verantwoordelijkheidsgevoel, is georganiseerd, zorgvuldig en vol energie. Dit in combinatie met haar persoonlijke benadering en toegankelijkheid maakt Lisette een fijn persoon om mee samen te werken en heel erg geschikt als verbindend leidinggevende van een divers team.
Credentials
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Chief Happiness Officer Academy
The Woohoo PartnershipOct, 2020- Nov, 2024 -
Masterclass on Happiness
The Happiness Research InstituteOct, 2020- Nov, 2024 -
Innovation Management
Erasmus University RotterdamAug, 2020- Nov, 2024 -
Veiligheid voor Operationeel Leidinggevenden VCA
NIBHVFeb, 2018- Nov, 2024 -
Intensieve Training Auditvaardigheden
DNV GLMay, 2015- Nov, 2024 -
Normkennis e-Learning training ISO 9001: 2008
DNV GLMay, 2015- Nov, 2024 -
Mezinárodní standardy pro profesní praxi interního audito a jejich praktická aplikace pri vykonu auditu
The Czech Institute of Internal AuditorsApr, 2015- Nov, 2024
Experience
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Freia Groep
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Netherlands
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Higher Education
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1 - 100 Employee
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Process Manager
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Jun 2022 - Present
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Lidl Nederland
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Netherlands
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Retail
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700 & Above Employee
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Head of Corporate Governance
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Nov 2019 - Dec 2020
Together with my team of 5 enthusiastic and proactive professionals, we aimed to be a business partner that makes future-proof business possible. We worked on organisation management, risk management and project management. We supported the organisation in making decisions and choices by identifying the risks and determining the corresponding measures, optimizing processes and having projects executed correctly. We provided advice, support, guidance and training to the organisation.
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Procurement Team Lead
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Dec 2018 - Nov 2019
Together with my diverse team of 5 professionals, we provided administration support such as contract administration and functional assistance for a new complex purchasing system. Besides purchasing consumables, we strived for internal process optimization, user friendly processes, policies and procedures and acted as a business partner for complex projects and innovations.
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Specialist Process & Riskmanagement
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May 2017 - Nov 2018
During the introduction of company-wide process management and its application for describing business processes, I was a business partner for all national departments and a sparring partner for our international head office. Training, coaching and advising to enable a proces-driven organization and the single-source of truth was one of my main responsibilities.Furthermore I was responsible for introducing Enterprise Risk management within the warehouses and the stores and building up a risk management framework. Show less
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Project Manager
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Jun 2016 - May 2017
During my 1 year period as Project Manager my focus was on 2 areas:Introducing Business Continuity Management (BCM): Implementing a business continuity management system according to international standards.Integration of eCommerce in Customer Care operations: Building new processes and introducing new software according to international standards.
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Internal Auditor
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Sep 2014 - May 2016
Supporting every team in the Head Office, Regional Offices and stores to do their work in the most effective way, in compliance with all legal and process-driven requirements. Furthermore, identifying and assessing business risks and assisting with developing solutions to manage these.
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KLM Royal Dutch Airlines
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Netherlands
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Airlines and Aviation
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700 & Above Employee
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Research Thesis (Master of Science)
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Feb 2014 - Sep 2014
Topic: Exploring the link between HR frames of line management & HR professionals and employee’s trust. The research shows other facets of the sense-making and sense-giving process necessary to develop shared meaning about change. We added that early discussion and integration of social groups might reduce misunderstandings and develop shared meaning about the implementation of an e-HRM system. Topic: Exploring the link between HR frames of line management & HR professionals and employee’s trust. The research shows other facets of the sense-making and sense-giving process necessary to develop shared meaning about change. We added that early discussion and integration of social groups might reduce misunderstandings and develop shared meaning about the implementation of an e-HRM system.
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Stage-USA
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Netherlands
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International Trade and Development
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1 - 100 Employee
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Management Trainee Business Development
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Feb 2012 - Aug 2012
Stage-USA is an international exchange company located in the Netherlands to help students and young professionals from all over the world to find a suitable professional experience in the US. I was responsible for conducting research on new business opportunities and eventually for the expansion of the business to a new market. Stage-USA is an international exchange company located in the Netherlands to help students and young professionals from all over the world to find a suitable professional experience in the US. I was responsible for conducting research on new business opportunities and eventually for the expansion of the business to a new market.
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Meeting Professionals International
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United States
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Non-profit Organizations
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700 & Above Employee
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Management Trainee
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Feb 2011 - Aug 2011
Meeting Professionals International (MPI) is the largest meeting and event industry association worldwide. It provides innovative and relevant education, networking opportunities and business exchanges. My main responsibilities at the Dutch chapter were organizing networking events like the Next Generation Event at World Forum The Hague and working on new campaignes and content to attract new members for the association. Meeting Professionals International (MPI) is the largest meeting and event industry association worldwide. It provides innovative and relevant education, networking opportunities and business exchanges. My main responsibilities at the Dutch chapter were organizing networking events like the Next Generation Event at World Forum The Hague and working on new campaignes and content to attract new members for the association.
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Mad travel Australia
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Cairns und Umgebung, Australien
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Management Trainee
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Feb 2010 - Jul 2010
Travel Agent, Event planner Travel Agent, Event planner
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Education
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2012 - 2014
Universiteit Twente
Master of Science - MS, Business Administration -
2012 - 2013
Universiteit Twente
Minor of Global Human Resource Management & Technology -
2008 - 2012
Saxion Hogescholen
Bachelor of Business Administration (B.B.A.), Tourism and Leisure Management
Community
