Cheffe de projet Parcours Client

• Jun 2022 - Present

Junior Project Manager

• Feb 2021 - Dec 2021

BIOCOOP brings together 750 organic shops around a common objective: the development of organic farming in a spirit of fairness and cooperation. Biocoop is the leader in organic food distribution and is also known for its fair trade products and its wide range of eco-products and cosmetics. More than just a network of retailers, Biocoop also wants to influence social choices and shares its project with other actors: employees, consumers, producers, and partners. # Missions * Participation in a project aimed at reducing the number of deliveries -> Presentation of targets and deadlines to shop managers. -> Planning and supervision of meetings. -> Creation of presentation materials. -> Monitoring and steering the progress of the project. -> Monitoring and updating indicators. -> Communication to the different stakeholders on the project progress and next steps. -> Participation in steering committees. -> Monthly meetings with contacts: logistics management, project team, Sales Management * Successful deployment of a network management tool to 20 end-users -> Preparation of the Quick Off meeting for end-users and management -> Creation of practical guides to facilitate the use of the tool -> Creation of dashboards to allow the end-users to read their KPIs more easily -> Regular contact with the end-users in order to overcome their reluctance and to get the teams to join the project. -> Coordination of the different teams to best respond to the requests and needs of the end-users - AGILE methodology -> Two months testing period, carried out by two end-users: regular feedback with them to improve their user experience -> Technical support for end-users once the tool is deployed Show less

Gestion de Projet Système d’Information Commerciaux et Responsable de Secteur Impulse

• Jul 2020 - Dec 2020

DANONE - a world leader in four businesses: Essential Dairy and Plant-Based Products, Early Life Nutrition, Medical Nutrition and Waters. Building on a unique health-focused portfolio that allows us to be a key player in the food revolution. #Missions : Information Systems Assistant: * Participation in the Eaux'Top software migration project on iPad * Incident management for field users (More than 180 people) * Support in the implementation of tool upgrades for end-users Sales representative on the IMPULSE Paris network * Guarantee the visibility of our brands at the point of sale in order to optimize turnover. -> Management of a portfolio of 95 retail proximity supermarkets -> Development of customer relations and sale of 200 new references Show less

Assistant back-office (Part Time Contract)

• Jan 2018 - May 2020

Septi is a manufacturer of cutting shape for the luxury industry. #Missions: * Mailing for the different clients * Collecting information about the tool managers of customers and prospects * Assisting back-end office tasks and organizing workflows * Assisting the client service manager Septi is a manufacturer of cutting shape for the luxury industry. #Missions: * Mailing for the different clients * Collecting information about the tool managers of customers and prospects * Assisting back-end office tasks and organizing workflows * Assisting the client service manager

Junior Project Manager

• Feb 2019 - Aug 2019

Clearstream is part of the Deutsche Börse Group which is one of the largest exchange organizations in the world. It organizes markets with integrity, transparency, and security for investors who invest capital and for companies that raise capital. On these markets, professional traders buy and sell financial instruments according to clear rules and under strict supervision. With its services and systems, Deutsche Börse ensures that these markets function and that all participants receive equal opportunities - worldwide. # Missions: * Tested seven applications for the launch of a new project * Tracked experts on the evolution of tests and resolved issues * Project office (Statistics, project reporting, resource management) * Handling of day-to-day tasks enabling the experts to focus on delivering the overall project objectives and resolution of issues * Participation in planning and tracking activities * Preparation of internal project-related presentations * Supporting regular project/team meetings (organization, minute taking & ATBT tracking) * Assisting the team leads Show less

Internship in Tax and Audit Firm

• May 2017 - Jun 2017

Tax consulting and auditing firm. Missions: * Monitoring the compliance and veracity of client financial statements * Invoice management * Translation of contracts from German to French Tax consulting and auditing firm. Missions: * Monitoring the compliance and veracity of client financial statements * Invoice management * Translation of contracts from German to French

Junior Project Manager - Longchamp's Asia-Pacific offices

• Mar 2017 - Apr 2017

French luxury leather goods company. Missions: * Contact of seventeen Longchamp competitors for information on their loyalty program * Development, in collaboration with colleagues, of the Customer Relationship Management program to strengthen customer loyalty * Conduct of comparison and financial analysis of three Longchamp competitors French luxury leather goods company. Missions: * Contact of seventeen Longchamp competitors for information on their loyalty program * Development, in collaboration with colleagues, of the Customer Relationship Management program to strengthen customer loyalty * Conduct of comparison and financial analysis of three Longchamp competitors