Experience

Metropolitan Lesotho

• Lesotho
• Insurance
• 100 - 200 Employee

• HEALTH CLAIMS COORDINATOR

  • Jun 2019 - Present

• EMPLOYEE BENEFITS ADMINISTRATION

  • Aug 2013 - Jun 2019

  • Installation: Fund setup and headers update on to the system.• Month End Reconciliations: Reconcile premium against monthly premium paid and communicating to client on over or underpayment.• Premium Receipting: Capturing premiums on the system on monthly basis, follow-up on outstanding premium and premium report.• Paying Claims: paying and processing Funeral claims, Death Benefit, Income Continuation Benefit, Disability Claim and Dread Disease. It also involves handling queries on the claim in accordance to the policy contract.• Annuities: Process monthly payrun, handle queries, follow up on outstanding claims, print monthly payslips and update the system annually with member’s proof of existences.• Commissions: paying commission yearly/on anniversary for business from broker• Recosting: Renewal and review of the premium rate on the fund to see if it will meet needs of the members as promised by administrator and employer.• Reassurance: processing and paying of yearly premium to reassure benefit above the retention limit.• Medical Underwriting: Sending members whose Potential benefit is above the Free Cover Limit for Medical examination. Show less



Mahooana's Fresh Farm Produce

• Farm Manager

  • 2011 - 2013

  I managed the farm’s financial accounts, purchases the farm feed, responsible for pricing analysis and setting of prices for the farm products. The farm produce is comprised of eggs, milk and pork. The following are measures that I undertake to improve the farm’s profitability and production. • On a daily basis, I source for new customers through verbal communication; big or small supermarket owners, individuals or street venders. • I keep current customers by improving product appeal, satisfactory prices and efficient delivery of the products. • I learn from product sales results and managing repeat performance. • I make sure that the products are kept in a clean storage room with cool temperatures to keep the products fresh. This is done so that the products perceived performance matches my customer’s expectations. • I develop knowledge and information about competitor’s activity, pricing and tactics. • Beyond creating short-term transactions, I have worked at building long-term relationships with valued customers. Show less



Econet Telecom Lesotho

• Lesotho
• Telecommunications
• 400 - 500 Employee

• Accounting clerk- Telecom Lesotho

  • 2009 - 2010

  I accepted payments and/or gave refunds to customers for specific fees or goods/services. • I entered purchases into cash register to calculate total purchase price. • I accepted cash and cheques for payment. • I counted money, gave change and issue receipt for funds received. • I calculated discounts or references, requested customer identification for certain discounts and receipts as required. • I maintained sufficient amounts of change in cash drawer. • I balanced cash drawer and receipts and document discrepancies. • I assisted customer in locating specific products and services. • I assisted in other areas of store, such as clean-up and shelf-stock. Show less