Lise Sæter Grødem

Prosjektleder at WestNet AS
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Contact Information
us****@****om
(386) 825-5501
Location
Stavanger, Rogaland, Norway, NO
Languages
  • English Professional working proficiency
  • Norsk Native or bilingual proficiency

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5.0

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Hans Magne Helland

I had the pleasure of working with Lise for around four years. She handles her work exemplary. She has great organizational skills and interacts very well will her colleagues, both foreign and domestic. She is a skilled incident/problem-solver and change-coordinator. She is professional and accurate in her work, and a good contributor that any business would greatly benefit from. Lise is always in a good mode and with a big smile on her face!

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Credentials

  • BMC Certified Administrator: BMC Remedy AR System 7.5
    BMC Software
    Mar, 2010
    - Nov, 2024
  • ITIL Foundation
    Visma
    Aug, 2005
    - Nov, 2024

Experience

  • WestNet AS
    • Norway
    • Telecommunications
    • 1 - 100 Employee
    • Prosjektleder
      • Oct 2019 - Present

  • Sitecom AS / Sitecom Security
    • Norway
    • Information Technology & Services
    • 1 - 100 Employee
    • Technician
      • May 2016 - Aug 2019

      As a part of the Sitecom team, some of my tasks are coordination of fiber delivery from vendor to end customer and make sure delivery is on time. Allocate resources for incoming projects/assignments. Create BID for fiber projects, Dialogue with sub contractors and end-customer. Order technical equipment for ongoing projects and to our own warehouse. Customer communication, Administrative tasks, billing. As a part of the Sitecom team, some of my tasks are coordination of fiber delivery from vendor to end customer and make sure delivery is on time. Allocate resources for incoming projects/assignments. Create BID for fiber projects, Dialogue with sub contractors and end-customer. Order technical equipment for ongoing projects and to our own warehouse. Customer communication, Administrative tasks, billing.

  • NOV
    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Team Coordinator Network & Control
      • May 2012 - Dec 2015

      As a Team Coordinator for Network & Control and for Integrated System, I have been participating with improving and creating work processes for the department. I have participated in hiring new Associates, and performed other administrative tasks for the department. My main role is as an Equipment Responsible for Cyberbase System. Follow up on budgets, arrange and participate in meetings with the project management, make sure my team delivers upon agreed time, follow up on documentation; both internal and external. Show less

  • TDC Group
    • Denmark
    • Telecommunications
    • 700 & Above Employee
    • Application Responsible
      • Nov 2008 - May 2012

      Incident, Problem and Change management at OSS (Operation Support Systems). Application responsible at TDC for Inventory systems in the Nordic countries. Involves incident, problem and change management. Incident, Problem and Change management at OSS (Operation Support Systems). Application responsible at TDC for Inventory systems in the Nordic countries. Involves incident, problem and change management.

  • TDC Song
    • Stavanger Area, Norway
    • Network Operation Center Incident Manager
      • Aug 2005 - Nov 2008

      Main tasks at the Noc were to monitor and troubleshoot on Cisco MPLS network and various technologies/platforms. Responding on alarms in our network and trouble tickets reported from customer. My role was also as a teamleader for the Network and Operation Center Staff. Main tasks at the Noc were to monitor and troubleshoot on Cisco MPLS network and various technologies/platforms. Responding on alarms in our network and trouble tickets reported from customer. My role was also as a teamleader for the Network and Operation Center Staff.

  • Tele1 Europe / Song Networks
    • Stavanger Area, Norway
    • Network Operation Center Technician
      • Feb 2001 - Aug 2005

      Main tasks at the Noc were to monitor and troubleshoot on Cisco MPLS network and various technologies/platforms. We responded on alarms in our network and trouble tickets reported from customers. Main tasks at the Noc were to monitor and troubleshoot on Cisco MPLS network and various technologies/platforms. We responded on alarms in our network and trouble tickets reported from customers.

  • Song Networks
    • Incident Manager
      • 2001 - 2005

      Main tasks at the Noc were to monitor and troubleshoot on Cisco MPLS network and various technologies/platforms. We responded on alarms in our network and trouble tickets reported from customers. Main tasks at the Noc were to monitor and troubleshoot on Cisco MPLS network and various technologies/platforms. We responded on alarms in our network and trouble tickets reported from customers.

  • Telenor
    • Norway
    • Telecommunications
    • 700 & Above Employee
    • VIP Center Incident Manager
      • Mar 1998 - Feb 2001

      At the VIP Center, we served Telenor's VIP customers. The VIP Center was "single point of contact" for these customers. That included troubleshooting on the customers services as data lines, voice connections, etc. It also included invoice help, and other customer support.

    • Incident Manager
      • 1981 - 2001

      Troubleshoot on analogue and digital net. Phonelines, datalines, fiber. Customer Support.

    • Service Center Technical Support
      • Jun 1981 - Mar 1998

      Troubleshoot on phonelines, datalines, fiber, PABX, switchboard, fax, etc. Customer support for Telenor's business customers.

Education

  • Uldal Handelsskole
    Commercial and Office
    1980 - 1981

Community

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