Lisa Wachuku, MA, PHR, SHRM - CP

President at ClearPoint Human Capital Optimization, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines Metropolitan Area

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Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • President
      • Oct 2011 - Present

      Conshohocken, PA • Responsible for the development, integration, and implementation of a broad range of marketing, new business development, and client relations imperatives relative to the strategic direction and positioning of ClearPointHCO as a provider of preference. • Provide HR guidance to clients to supplement an existing HR department to utilizing services in place of a formal Human Resource function. • Conduct training, recruiting, HR audits, employee relations, leadership development, policy and… Show more • Responsible for the development, integration, and implementation of a broad range of marketing, new business development, and client relations imperatives relative to the strategic direction and positioning of ClearPointHCO as a provider of preference. • Provide HR guidance to clients to supplement an existing HR department to utilizing services in place of a formal Human Resource function. • Conduct training, recruiting, HR audits, employee relations, leadership development, policy and procedure creation, compensation analysis, performance review process improvement, and executive coaching. • Partner with national and international job boards and deal websites for resume writing, interview prep, and career counseling services. • Oversee and recruit national and international teams of resume writers and career counselors to ensure high level of customer satisfaction and service with clients. • Develop and manage full recruitment outsourcing function by identifying needs and assisting throughout the life-cycle. Show less

    • Vice President of Human Resources
      • Jan 2007 - Oct 2011

      Exton, PA • Responsible for providing overall strategic HR leadership to the company for over 800 employees in 40 states, Guam, and Japan. • Oversee the development and implementation of human resources policies, programs and services, including recruitment, selection, legal compliance, government contractor reporting, employee benefits, employee relations, employment practices and procedures, employee communications and employee events. • Responsible for advising management to ensure company… Show more • Responsible for providing overall strategic HR leadership to the company for over 800 employees in 40 states, Guam, and Japan. • Oversee the development and implementation of human resources policies, programs and services, including recruitment, selection, legal compliance, government contractor reporting, employee benefits, employee relations, employment practices and procedures, employee communications and employee events. • Responsible for advising management to ensure company compliance with all federal, state and local laws related to employee benefits, compensation, and employment. • Oversee employee benefit programs including medical, dental, life, and disability insurance, supplemental medical, 401(k) plan, Personal Time Off (PTO) processing, and unemployment compensation. • Advise management regarding all employee terminations; oversee all aspects of employee terminations. • Oversee personnel record keeping related to new hires, employee reviews, promotions, transfers, separations and exit interviews. • Oversee and lead an HR team of 25 individuals and 4 direct reports. Show less

    • Senior Employee Relations Manager
      • Apr 2005 - Jan 2007

      Dothan, Alabama Area • Area of accountability includes 23,000 store employees in 46 states and corporate employees. Complete HR-functions for over 23,000 store employees, 4 Zones, 140 Districts, and 12 Regions. • Assist in the creating and establishing the field HR function for Movie Gallery and Hollywood Video in the US and Canada. • Project leader for integrating HR teams, consistent policies, procedures, and HR handbook throughout Hollywood Video and Movie Gallery in the US and Canada. • Comprehensive… Show more • Area of accountability includes 23,000 store employees in 46 states and corporate employees. Complete HR-functions for over 23,000 store employees, 4 Zones, 140 Districts, and 12 Regions. • Assist in the creating and establishing the field HR function for Movie Gallery and Hollywood Video in the US and Canada. • Project leader for integrating HR teams, consistent policies, procedures, and HR handbook throughout Hollywood Video and Movie Gallery in the US and Canada. • Comprehensive redesign of the recruitment and training processes for the field. • Developed and implemented a return-on-investment program on how the HR department adds value to the organization. Show less

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Regional Human Resources Manager
      • Jan 2003 - Mar 2005

      Greater Chicago Area • Design and implement a human resource function in the Midwest Region, including 130 employees in three states, to be in compliance with state and federal laws. • Provide guidance and training to managers on employee relation issues, compensation structures, succession planning, performance measurements, and balance scorecards for the Midwest Region to become the standard for all regions. • Advise management on legal implications of terminations, layoffs, EEOC, FLSA, ADA, and… Show more • Design and implement a human resource function in the Midwest Region, including 130 employees in three states, to be in compliance with state and federal laws. • Provide guidance and training to managers on employee relation issues, compensation structures, succession planning, performance measurements, and balance scorecards for the Midwest Region to become the standard for all regions. • Advise management on legal implications of terminations, layoffs, EEOC, FLSA, ADA, and FMLA. • Assist in the creation of policies and procedures and roll out to all properties across the United States. • Facilitate consistent recruitment procedures, training and counseling management on interviewing skills. • Implemented first ever senior management meetings and training within the region to address operational issues and concerns for meeting business goals. • Supervise Field Help Desk Support personnel to establish performance standards and to improve follow through on technology issues. Supervise 2 Field HR Generalists in different states and 1 HR Executive Assistant. • Implement, and oversee innovative programs to improve and reinforce positive employee morale (i.e. Training Committee, Positive Reinforcement Committee, and Great Job Award). • First and only human resources employee within the company to receive Employee of the Month Award nominated by the senior management team. Show less

    • Consultant
      • 2001 - 2002

      • Significantly decreased time-to-hire in half by reengineering recruitment measures and activities with special emphasis on ERP IT positions. • Elevated internal customer service by establishing communication and reporting processes to ensure responsiveness to department supervisors and personnel involvement in recruitment. • Assist in development and redesign of entire compensation plan revisions and performance measurements for all positions. • Created and implemented… Show more • Significantly decreased time-to-hire in half by reengineering recruitment measures and activities with special emphasis on ERP IT positions. • Elevated internal customer service by establishing communication and reporting processes to ensure responsiveness to department supervisors and personnel involvement in recruitment. • Assist in development and redesign of entire compensation plan revisions and performance measurements for all positions. • Created and implemented enhancements for various Internet and Intranet websites, including human resources portals. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Regional Human Resources Manager
      • Jan 1999 - Dec 2001

      Cedar Rapids, Iowa Area • Provided effective leadership to insulate company from legal risk, maintain high employee morale, and achieve organizational development objectives within 1,500-employee Midwest region. • Directly supervised recruiters, interviewers, and support staff in two call centers operating 24/7. • Investigated and resolved issues related to FLSA, FMLA, ADA, EEOC, and other HR matters. • Researched and implemented unique recruitment strategies, including first-ever company scholarship fund in… Show more • Provided effective leadership to insulate company from legal risk, maintain high employee morale, and achieve organizational development objectives within 1,500-employee Midwest region. • Directly supervised recruiters, interviewers, and support staff in two call centers operating 24/7. • Investigated and resolved issues related to FLSA, FMLA, ADA, EEOC, and other HR matters. • Researched and implemented unique recruitment strategies, including first-ever company scholarship fund in collaboration with community leaders. • Developed information concerning international employment and business law, and labor union activities in the Philippines. • Coordinated planning and activities of 5-member team that cut employee turnover by 60% in 6 months. • Developed and implemented a regional Affirmative Action Plan and performed human resources audits. • Achieved 100% union avoidance and reversed company's negative public image. Show less

Education

  • University of Phoenix
    M.A., Organizational Management
  • Arizona State University
    B.S., Business Management

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