IT Project Management Consultant (on assignment at NAMSA)

• Aug 2022 - Present

Project Manager (on assignment at Cantel Medical) | IT Integration, Project Mgmt, Team Leadership

• Sep 2019 - May 2022

IT SYSTEM INTEGRATION• During my 3 consecutive contracts with the client, proactively supported IT integration projects: - Alignment of global ERP systems for M&A integration - Enterprise product labeling system - PLM-driven eIFU website development - Global Concur roll-out • Coordinated all aspects of the integration projects including tasks, resources, stakeholders, and deliverables. • Key Systems: SAP S/4 HANA, SAP ByDesign, Propel PLM, Concur, SalesForcePROJECT MANAGEMENT• Developed and managed project charter, scope, plan, risk management, testing, resources, and timelines for 6-9 month multi-track projects, including budgets and project proposals upwards of $1.2M.• Engaged project working team members as well as global, VP-level stakeholders and steering committees from project initiation through closure.• Effortlessly stepped in to provide support to other projects within the PMO to bring them back on-track and guide them to successful closure.TEAM LEADERSHIP• Managed communications and relationships with stakeholders, SMEs, and resource team members.• Prioritized and balanced competing goals to provide successful project completion within timeline and budget constraints.• Led team through discovery and proposal stages of enterprise labeling system project, gathering and prioritizing product and customer requirements, conducting request for proposal (RFP) activities with potential vendors, and engaging stakeholders across all levels.

Contract Project Manager, Interim PMP, Contract PMP

• Jun 2019 - Sep 2019

I am the trusted go-to for getting things done, and doing them well. As an authentic leader I appreciate collaboration and understand the importance of listening to understand the big picture as much as the finer details. I bring my strength of Restoration into every challenge I encounter, diving in and working through the nuances of the situation so I can learn how to fix, improve, or bring a solution where it is most needed. Seeking short-term contract projects within small to mid-size organizations. Expertise with Operational Excellence, Medical Tech, Revision Controlled Documentation, Regulated Industry, Quality Management, Manufacturing Operations, R&D Support, Process Optimization, Technical Focus, Team Building, and FDA / ISO Compliance.

Program Manager (On Assignment With Optum) | Project Management, Team Leadership, Strategy Execution

• Oct 2018 - May 2019

Managing projects for the development and promotion of content and assets for health care marketing campaigns through channels such as social media, pay-per-click advertising, direct mail, nurture emails, webcasts and on-site events. PROJECT MANAGEMENT• During my 8-month contract with this fast-paced marketing group, managed 165 projects to completion, averaging a workload of 30-40 concurrently running projects.• Seamlessly stepped into high-impact role of Program Manager for this $3.6B business unit.• Quickly adapted to the team culture and acquired the system skills required to successfully support our team.TEAM LEADERSHIP• Primary point of contact for all campaign-related projects, including establishing scope, defining timelines, resource allocation, communicating requirements and project statuses, executing campaign plans, and closing jobs upon successful campaign launch.• Led 6 team members with very different roles, creating the perfect balance and prioritization for effective execution.• Managed communications and relationships with stakeholders, SMEs, and resource team members.STRATEGY EXECUTION• Prioritized and balanced competing goals to provide consistent, on-time project completion and asset delivery.• Leveraged my project management skills for much larger projects and successfully applied my skill set to execute successful marketing campaigns.• Developed new, streamlined procedures to increase the team’s efficiency.

Operations Manager | Project Management, Team Leadership, Agent Of Change

• Aug 2016 - Apr 2018

My operations team was the driving force behind building the great Unitron, Hansaton, and Phonak hearing products that make a real difference in the lives of people with hearing loss. PROJECT MANAGEMENT FOR OPERATIONAL EXCELLENCE• Managed "Operations Team Culture Reboot" project to refresh team perspective, build organizational cohesion and foster a sense of community among previously segmented teams.• Initiated and executed order backlog reduction project resulting in 30% reduction of backlogged orders and reducing monthly overtime usage from reducing overtime usage from 13% to 7% per month.• Led Earmold Lab Integration project, resulting in 20% TAT reduction and increased team flexibility through cross-training of manufacturing technicians. TEAM LEADERSHIP FOR CUSTOMER-FOCUSED RESULTS• My team delivered the best customer experience by taking on challenges every day to make the unexpected into reality. • Managed a team of 7 supervisory staff overseeing an operations team of 90 professionals and technicians, including the areas of order processing, manufacturing assembly, quality control, process documentation, and customer-facing staff.AGENT OF CHANGE FOR TEAM TRANSFORMATION• Led cultural change initiative to breathe life back into a team that was frustrated and fatigued.• Re-aligned manufacturing workforce teams to increase productivity by an average of 10% per team.• Reduced order backlog by 30% within 5 months of moving into Operations Manager role.• Implemented accountability measures to increase efficiency, reducing monthly overtime usage from 13% to 7%.

Engineering Manager | Process Optimization, Problem Solving, Technical Documentation

• Nov 2015 - Aug 2016

My team of process trainers and engineers were responsible for implementing projects and supporting R&D tasks for new-product releases, as well as maintaining documentation and activities in support of our local Quality Management System. PROCESS OPTIMIZATION• Led the engineering and training team through complete manufacturing system review project (people, processes, products) seeking opportunities for greater efficiency and increased effectiveness.• Completed Internal Auditor Certification for organizational compliance and identification of process improvement opportunities. PROBLEM SOLVING • Local facility CAPA (Corrective Action, Preventive Action) Team representative tasked with digging into the details of issues raised within our manufacturing system. • Subject matter expert for customer complaint investigations and root cause analysis for resolving and escalating issues.TECHNICAL DOCUMENTATION AND COMPLIANCE• Developed and implemented local procedural documentation to align and comply with all regulatory requirements, including ISO and FDA compliance.• Enforced adherence to corporate procedural documentation to manage risk and ensure consistent and compliant product output.• Supported front-room activities as Scribe for FDA audits at three manufacturing operations facilities.

Manager of Quality and Training | Quality Assurance and Process Training Implementation

• Oct 2011 - Sep 2015

Sivantos Group (formerly Siemens Hearing Instruments) is a world-class hearing aid manufacturing company.Managed a team of manufacturing quality and process trainers at multiple US facilities to facilitate ongoing training requirements. Implemented change management techniques to maximize adoption rate and enhance overall results. Managed and implemented quality initiatives in various capacities including training and development, validation, process improvement and project management. Sivantos Group (formerly Siemens Hearing Instruments) is a world-class hearing aid manufacturing company.Managed a team of manufacturing quality and process trainers at multiple US facilities to facilitate ongoing training requirements. Implemented change management techniques to maximize adoption rate and enhance overall results. Managed and implemented quality initiatives in various capacities including training and development, validation, process improvement and project management.

President Of The Board Of Directors | Non-Profit Volunteer Leadership

• Jan 2006 - Dec 2013

Volunteered as a President of the Board of Directors supporting the daily activities of 12 non-profit organizational volunteers serving in multiple active administrative roles including financial management, marketing/style management, volunteer administration, adoption coordination, and receipt of inbound hounds from race tracks across the country. Volunteered as a President of the Board of Directors supporting the daily activities of 12 non-profit organizational volunteers serving in multiple active administrative roles including financial management, marketing/style management, volunteer administration, adoption coordination, and receipt of inbound hounds from race tracks across the country.

Project Manager | Quality Assurance and Training Initiatives

• Dec 2010 - Oct 2011

Siemens Hearing Instruments (now Sivantos Group) is a world-class hearing aid manufacturing company.CROSS-FUNCTIONAL TEAM LEADERSHIPGuided cross-functional, cross-cultural teams for development and implementation of manufacturing process improvement plans and cost-saving measures to increase manufacturing efficiency. PROJECT MANAGEMENTManaged various projects related to international training solutions, quality-driven process validation activities, and process standardization initiatives. MANUFACTURING BEST PRACTICESIdentified best practice standards and established process harmonization among worldwide manufacturing facilities.

Manufacturing Process Engineer | Custom Medical Device Process Development and Training

• Oct 2000 - Dec 2010

TECHNICAL DOCUMENTATION AND REGULATORY VALIDATIONS Created and implemented validation plans, test protocols, and process documentation for manufacturing processes, software and equipment. TRAINING PROGRAM DEVELOPMENTDeveloped and implemented extensive manufacturing process training programs and and on-the-job evaluations for US and international facilities. PROCESS OPTIMIZATIONOptimized manufacturing processes by working directly with local and worldwide affiliates through internal audits to achieve global process standardization, resulting in increased manufacturing efficiency and improved process adherence.