Senior Product Manager, Global Enterprise Product

• Nov 2022 - Present

Global Head of Enterprise Delivery

• Sep 2021 - Nov 2022

Project Implementation and Client Success Americas

• Nov 2019 - Oct 2021

Ada's mission is to bring personalized healthcare to everyone. We are a global health company founded by doctors, scientists, and industry pioneers to create new possibilities for personal health. Our sophisticated artificial intelligence technology leverages machine learning, is the best symptom checker available globally, supports clinical decision making and enables payers and providers to deliver quality, more effective healthcare. Ada is proud to collaborate with leading health systems and global non-profit organizations to carry out this vision. Show less

Manager of Revenue Cycle Assessment and Implementation

• Mar 2019 - Nov 2019

Med-Metrix is a leading provider of performance management analytics, consulting, extended business office, and revenue recovery services to the healthcare industry. Our goal is to drive better results through intelligent technology and operational experiences for a healthcare transformation.

Senior Consultant of Revenue Cycle and Implementation

• Jan 2017 - Mar 2019

Manage client relationships at the senior level and analyst level in Patient Accounting, Patient Access, Financial Planning and Revenue Cycle departments for multiple products to understand and analyze their performance, highlight areas of improvement and missed revenue opportunities at health systems nationwide. Liaison between partners and internal teams like Engineering and Development to enhance and update the Workflow and Dashboard products.

Senior Enterprise Onboarding and Training Project Manager

• Dec 2014 - Dec 2016

Zocdoc is an innovative internet-based platform to solve patient problems, beginning with online appointment-booking by seeing doctors’ open appointment times and book instantly online, make informed choices with verified reviews, and stay on top of important checkups with tailored reminders. During my time at Zocdoc, I built and led team in executing operational implementations, while managing client relationships at senior level and end user level at health systems nationwide. Created and implemented scalable model for onboarding and training for large health system organizational structures. Led Executives, Product, Engineering, Legal, Design, and Operations departments through business case development, product requirements definition and build, performed pilot and created process roll out. Show less

Senior Client Manager – Mortgage-Backed Securities

• Jun 2012 - Dec 2014

Developed and mentored junior team members to enable clients to run analytics, value securities, and make key investment decisions. Managed client relationships to gather information to maintain and enhance mortgage database. Liaison between market players and supported clients with Bloomberg data and analytical functions. Worked with international team members to develop knowledge sharing and quality assurance standards across all teams. Took client feedback to initiate development of tool enable client to create temporary mortgage deals. Show less

Lacrosse Coach

• Mar 2013 - Jun 2013

JV Lacrosse coach (Princeton Day School) Aided, mentored and instructed 32 players, organized practice plans to tailor the skill sets of the players, and worked with fellow coaches to coordinate practices, games and referees. K-2 (Princeton Lacrosse Club) Taught and instructed 20 first time players, work with assistant coaches to plan and organize practice plans to tailor the skill sets of the players. Girls’ Coach (Hoboken Lacrosse Club) Coached and trained local players with various levels of experience. Taught the rules/regulations and practice fundamental skills of the game of lacrosse in a fun environment. Show less

Educational and Financial Intern

• Jan 2011 - May 2011

Collaborated with the President to develop, promote and implement the PET SMARTS program into various elementary schools throughout the Lehigh Valley, presented the program to young children, and financed $1,000.00 of grant money awarded to this program. Formulated a self- guided check list for every volunteer, devised grant proposals, distributed animal food and products to unfortunate residents of the Valley, and informed volunteers from local universities and colleges about the daily work of the non-profit. Show less

Externship

• Jan 2011 - Jan 2011

Shadowed Senior VP of Marketing, observed the basic workload of his position and colleague interactions and experienced off-season marketing and sales pitches to various companies. Shadowed Senior VP of Marketing, observed the basic workload of his position and colleague interactions and experienced off-season marketing and sales pitches to various companies.