Customer Satisfaction Coordinator

• Apr 2022 - Present

Account Manager

• Mar 2021 - Mar 2022

Serveerster

• Aug 2020 - Feb 2021

Stagiair B2B Sales & Events

• Feb 2020 - Jul 2020

DeLaMar theater, situated in the heart of Amsterdam, is one of the nicest theaters in the Netherlands. A special, inspiring and ambient location, where hospitality is one of the most important values! The two beautiful theaters and multiple foyers of DeLaMar Theater are very suitable for corporate events from 50 to 1500 people. As Intern B2B Sales & Events, I am in charge of all the requests for events of the corporate marekt. My responsibilities aremaking, editing and sending of quotations, and putting requests and reservations in to the system. Furthermore, I am responsible of the general contact and the inbox of the events department of DeLaMar B2B. Show less

Waitress

• Jun 2019 - Jun 2020

Sales Advisor

• Feb 2018 - Dec 2018

Diamond Point is a Dutch jewelry brand and diamond expert since 1904. Over the past twenty years we have developed into one of the few leading jewelry brands in The Netherlands. Diamond Point has an extensive collection of exclusive jewelry, timeless classics and fashionable eyecatchers. A lush feeling of luxury will overwhelme you when putting on Diamond Point-jewelry. We represent elegance and high-end quality and value the art of the trade and traditions with a modern twist. Tasks include: Sales advisor, helping guests and taking care of the product. Show less

Sales & Reservations Manager Internship

• Aug 2017 - Jan 2018

First practical internship as part of the first two years of the Bachelor education at Hotelschool The Hague, located in Clifton, Cape Town - South Africa, in the department Sales & Reservations. One of the wealthiest parts of Cape Town, which results in very high-maintenance / high-end clientele. Tasks include: Maintaining emails, Corresponding with local and international agents, Supervising breakfast shifts, Allround supervision, Administration and filing. First practical internship as part of the first two years of the Bachelor education at Hotelschool The Hague, located in Clifton, Cape Town - South Africa, in the department Sales & Reservations. One of the wealthiest parts of Cape Town, which results in very high-maintenance / high-end clientele. Tasks include: Maintaining emails, Corresponding with local and international agents, Supervising breakfast shifts, Allround supervision, Administration and filing.

Waitress

• May 2016 - May 2017

Classic old-school bistro in a small village, located in the old train station of the village. Open for dinner, with monthly pub-quizzes and opportunities for functions in the building. Tasks include: Waiting tables, Bartending, Hosting and bartending functions and parties Classic old-school bistro in a small village, located in the old train station of the village. Open for dinner, with monthly pub-quizzes and opportunities for functions in the building. Tasks include: Waiting tables, Bartending, Hosting and bartending functions and parties

Intership Supervisor

• Jan 2016 - Apr 2016

Full-time supervising internship in the second year of the ROC of Amsterdam, Hospitality and Management education. in 2010 Albron Food & Catering services took over the F&B facilities within all the parks over the Netherlands, implementing a consistent formula in every single park. This provided a simple work-ethics around the entire park and all its F&B facilities within, making the service consistent and for both guests and employees easy to switch from one restaurant to another. Tasks include: Supervisings shifts, Waiting tables, Bartending, Working in the main restaurants, Cash-ups and Lock-up. Show less

Practical F&B Internship

• Apr 2015 - Sep 2015

First practical internship at the ROC of Amsterdam, simultaneously being my first full-time job in a hotel and F&B. The Aviator Hotel by TAG was created as a hotel for elite travellers moving between London and the world's leading destinations, being built in front of the biggest private airport in Europe. Tasks include: Waiting tables, Running/supervising shifts, Hosting the evening, Bartending, Running food and drinks, Transfers from the Sky Bar to the Brasserie - Shifts: breakfast - lunch - dinner Show less

Servicedesk/ F&B sections

• Jun 2013 - Apr 2014

La Place is a restaurant-chain originated in the Dutch department stores V&D. The restaurants usually were located within the warehouse itself, with small kiosk-like points outside and around the building. The restaurants had an open kitchen, with a sandwich, grill, dessert, pizza, salad, and coffee section for the guests to choose from. Tasks include: Managing the service desk, Making coffees, Helping out the dessert and sandwich section, Cleaning and maintaining the stewarding area La Place is a restaurant-chain originated in the Dutch department stores V&D. The restaurants usually were located within the warehouse itself, with small kiosk-like points outside and around the building. The restaurants had an open kitchen, with a sandwich, grill, dessert, pizza, salad, and coffee section for the guests to choose from. Tasks include: Managing the service desk, Making coffees, Helping out the dessert and sandwich section, Cleaning and maintaining the stewarding area