Experience

Lifeline South Coast

• Australia
• Mental Health Care
• 1 - 100 Employee

• Development and Engagement Coordinator

  • Aug 2021 - Present

  • Lead a NSW Health funded project to roll out suicide prevention training in male-dominated workplaces spanning the South Coast • Maintain an understanding of training, information, and service needs within the South Coast region, and use this understanding to match existing Lifeline South Coast services to address needs or support the creation of new services • Support with the delivery of training programs, covering topics such as suicide intervention, mental health, and domestic and family violence • Promote Lifeline South Coast community and workplace training to increase activities, generate sustainable funding, and increase engagement across the region • Support a group of volunteer Ambassadors to represent Lifeline South Coast in their communities spanning the NSW South Coast region.



Heart & Soul Support

• United States
• Medical Practices

• Content and Communications Manager

  • Jul 2022 - Present

  • Work within a disability support start-up environment to develop a content and communications strategy from inception • Write website material and utilise Wordpress to manage content • Develop promotional materials, such as flyers and posters • Create social media channels, and manage by posting regular marketing content and engaging with target audience. • Work within a disability support start-up environment to develop a content and communications strategy from inception • Write website material and utilise Wordpress to manage content • Develop promotional materials, such as flyers and posters • Create social media channels, and manage by posting regular marketing content and engaging with target audience.



Hireup

• Canada
• Human Resources

• Disability Support Worker

  • Dec 2019 - Present

  • Deliver regular support to adults and children with disabilities and their families, fostering a relationship as a role model and companion • Provide clients with a wide range of support depending on their needs, including social support, personal care, practical support, access to community services, acquisition of life skills, and family respite • Implement and monitor identified support plans • Work within an assets-based framework to promote independence • Understand unique communication requirements, and adapt communication accordingly.



Heart & Soul Retreats

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Content and Communications Manager

  • Aug 2019 - Apr 2020

  • Write website material and utilise Squarespace to manage content • Manage social media channels, creating and posting regular marketing content and engaging with target audience • Conduct interviews and create content for the Heart & Soul blog • Create and disseminate monthly newsletter, sent to 2,000 subscribers • Undertake receptionist duties, including taking retreat bookings, replying to customer emails and answering phone calls, and welcoming guests. • Write website material and utilise Squarespace to manage content • Manage social media channels, creating and posting regular marketing content and engaging with target audience • Conduct interviews and create content for the Heart & Soul blog • Create and disseminate monthly newsletter, sent to 2,000 subscribers • Undertake receptionist duties, including taking retreat bookings, replying to customer emails and answering phone calls, and welcoming guests.



InterNations Business Solutions

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Content and Communications Manager

  • Sep 2018 - Jun 2019

  • Write engaging content for blog posts, newsletters, reports, press releases, and social media communication on up-to-date global mobility topics • Research expatriate-related topics and conduct interviews to produce meaningful content of interest to the target audience • Edit and proof-read the copy for all sales and marketing materials, product descriptions, and website communication • Develop, implement, and uphold the corporate communication style for all B2B related communication • Support with the creation of the content and communication strategy.



InterNations

• Germany
• Technology, Information and Internet
• 100 - 200 Employee

• Community Manager

  • Aug 2016 - Aug 2018

  • Work as part of an agile and innovative team within a tech start-up environment • Take responsibility for 35 online expat communities throughout Europe and Africa, and oversee their development • Recruit, coordinate, and engage with local volunteers who manage groups and organise activities for InterNations’ expat member base • Undertake conflict and crisis management • Produce the InterNations monthly newsletter, distributed to over 5,000 volunteers worldwide, and contribute regular online articles to the InterNations Magazine.



NewmanFrancis Ltd

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Senior Project Worker

  • Oct 2014 - Apr 2016

  • Manage community engagement and independent resident advice services on housing estates undergoing regeneration schemes in London • Coordinate focus groups, advice drop-in sessions, survey work, outreach activities, public meetings, and communications • Ensure all programs meet the needs of the residents, as well as client groups and other stakeholders • Design, develop, and facilitate a community engagement course recognised by the Chartered Institute of Housing (CIH) • Create regular project reports for clients, as formal records bringing together the background, process, findings, and recommendations.



DUO Services Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Disability Support Coordinator

  • Jan 2013 - Jan 2014

  • Manage a caseload of DUO Services clients, implementing and coordinating their specialised support• Work in collaboration with individuals and their families to create and deliver personalised and purpose-driven support plans to empower those living with a disability• Match clients with support workers with whom they share a genuine connection, facilitating the cultivation of authentic relationships• Act as a conduit between the families and their support workers to organise respite and support sessions• Engage with support workers to ensure they have the skills, knowledge, and confidence to fulfill their role, and identify and provide opportunities for further learning and development.

• Community Support Worker

  • 2012 - 2013



LEAD Services

• United States
• Real Estate

• Community Facilitator

  • 2011 - 2012



National Drug and Alcohol Research Centre

• Research Assistant

  • 2011 - 2011



APRA

• Italy
• Software Development
• 100 - 200 Employee

• Release of Benefits Assessor

  • 2008 - 2010