ACTIVE Strategic PA NETWORK MEMBER

• May 2021 - Present

Bucks, Berks and Oxon PA Network (BBO PA Network) is an active professional networking community for Personal Assistants, Executive Assistants, Virtual Assistants, Administrators and Office Managers who work or live in or around the BBO area. The network is a platform to: - Share best practice - Discuss ideas - Build relationships - Inspire one another - Learn from each other - Take part in learning and development Bucks, Berks and Oxon PA Network (BBO PA Network) is an active professional networking community for Personal Assistants, Executive Assistants, Virtual Assistants, Administrators and Office Managers who work or live in or around the BBO area. The network is a platform to: - Share best practice - Discuss ideas - Build relationships - Inspire one another - Learn from each other - Take part in learning and development

Executive Assistant to the Chief Executive

• Jul 2020 - Present

Comprehensive and confidential executive support to the Group Chief Executive, the Board and Executive Directors. Comprehensive and confidential executive support to the Group Chief Executive, the Board and Executive Directors.

Executive Assistant to the CEO & COO

• Jun 2018 - Jul 2020

• Comprehensive professional administrative and secretarial support to the Chief Executive Officer and Chief Operating Officer, both based overseas • Confidential support to the Management Team • Work with the Chairman to provide support to shareholders and service meetings of the Board of Directors and produce Minutes and Action Logs after each meeting • Maintain regular contact with the team based in Jordan • Provide operational day to day HR support and be responsible for all UK recruitment • Work closely with the Office Manager to support day to day activity Show less

Clerk to the Board and Executive Team Support

• Dec 2017 - Jun 2018

• PA support to the Chief Executive Officer, Deputy Chief Executive and Chief Operating Officer • Diary management, including scheduling dates for Sub Committees and Board meetings • Confidential support to the Executive Team • Work with each Chair to provide papers for Standards & Outcomes Committee, Finance Committee and Board and produce Minutes after each meeting • To provide administrative support and services to the Chair and Trustees • Maintain the governance requirements of Companies House and the Charity Commission Show less

Executive Assistant to the CEO and CFO

• Oct 2016 - Dec 2017

(Maternity Cover FTC) • Providing comprehensive professional PA support to the Chief Executive Officer and the Chief Financial Officer • Diary management, planning time effectively, provide supporting papers/briefings • Provide a confidential support service to the CEO/CFO • Managing the business cycle of the Executive Leadership Team meetings including taking Minutes and producing Action Logs • Managing the business cycle of the Senior Management Team Meetings including taking Minutes and producing Action Logs • Co-ordination of strategic Staff events e.g. Employee Briefings, Annual one day Conference • Monitor and respond to incoming mail/email both independently and on the CEO/CFO’s behalf, engaging CEO/CFO only with essential items and drafting responses • Managing incoming phone calls • Build and maintain channels of communication with key contacts to develop excellent working relationships, e.g. the Board of Directors, Bedford Borough Council. • Managing tenant and MP correspondence to the CEO • Maintain overview of the CEO budget, raise PO’s and release payments in Kypera • Processing expense claims • Plan, organise and co-ordinate events on or offsite as required • Work with the PA group to operate as a wider team providing effective Business Support Show less

Personal Assistant to the Communications Director

• May 2016 - Oct 2016

Temporary placement providing PA support to the Communications Director • PA support to the Director, Group Communications and the Corporate PR Director, Corporate Communications • Diary management, planning time effectively between Oxford and London • Liaison with external agencies • Managing regular visits to the 9 unique shopping destinations in Europe and China • Management of all travel bookings, including on behalf of VIP clients • Project Work • Processing expense claims • Daily monitoring of national and international media, extracting and presenting any financial news Show less

Resources Manager & Executive Personal Assistant to the Commercial Director

• Nov 2010 - Mar 2016

- Diary management, ensuring an optimum schedule, typing correspondence, documents briefing papers, creating presentations and producing meeting minutes- PA support at Executive level to the Commercial Director, managing all administrative aspects of the office- PA support to the Director, Strategic Planning and Resources and the Head of Planning and Resources, BDU- Line Management of the Travel and Facilities Coordinator and the HR Assistant- Presenting a professional and friendly first impression of the organisation to all visitors and clients - Administration and annual reconciliation of the Director’s personal budget- Monitor and respond to incoming mail/email both independently and on the Director’s behalf, engaging the Director only with essential items and drafting responses- Managing incoming phone calls- Build and maintain channels of communication with key contacts to develop excellent working relationships- Plan, organise and co-ordinate events on or offsite as required- Identify and confirm all travel arrangements for the Directors complex schedule- Oversee and administer all aspects of recruitment and staffing for the department including induction, probation, absence management, training and development- Provide support as Office Manager Show less

Office Manager/PA to the Senior Assistant Secretary and Assistant Secretary

• Jun 2007 - Nov 2010

- Managing the staffing and facilities functions of the Unit- Providing PA, administrative, organisational and personal support to the Senior Assistant Secretary and the Assistant Secretary- Supporting the co-ordination of the annual remuneration process for the University- Management of electronic diary- Processing and monitoring the non-staff departmental budget including forecasting- Line management of 4 Secretarial & Clerical staff including responsibility for recruitment, induction, CDSA’s, training and development- Regular communication with a wide network of internal and external contacts including all areas of the University and Council members- Oversee the Committee Services office including timely dispatch of University governance papers- Manage the IT equipment within the department and provide initial support- Carry out the role of Steward for the Electronic Content Management System- Management of office accommodation, Departmental Health and Safety co-ordinator, Fire Warden, DSE- Organising stationery orders and liaising with suppliers to meet business requests Show less

PA to the Principal and Clerk to the Governing Body

• Jun 2005 - Jun 2007

- Provided administrative support to the new Post-16 building project and the Powerleague sports development - Personal administrative assistance to the Principal - Administrative and organisational support to the Governing Body, typing all necessary documents and correspondence as required - Attended and took minutes for Governing Body meetings - Co-ordinated and managed the Principal’s electronic diary providing agendas and papers - Received all Principal’s telephone calls and liaised directly to resolve internal and external queries - Liaised and negotiated with parents and outside agencies, worked in partnership with external consultants and dealt with local Press interest - Provided advice to Governors on LEA policies and procedure - Clerked Pupil Discipline committees and maintained exclusion records - Maintained school prospectus and staff handbook - Co-ordinated Governing Body elections - Maintained accurate records of all enquiries Show less

PA to the Director of Library Services

• Jul 2000 - Jun 2005

- Provided administrative and planning support to the new Library Building project including packing and moving all staff and resources to the completed building- Working with staff to develop processes and procedures for use in the new Library Building- Formulated from plan and executed the official opening launch event for the new Library building- Personal administrative and organisational assistance to the Director of Library Services- Typing all necessary documents and correspondence as required- Electronic diary management, including confidential matters requiring tact and discretion- Devised visit programmes, liaising throughout the University- Line managed the Directorate Secretarial Team CDSA’s, 1:1’s, assisted with workload management and recruited members of staff.- Responded to both internal and external enquiries- Read and prioritised correspondence drafting responses for the Director to sign -Maintained a communication records system- Supported the Library Strategy Group and serviced the Library Services User Group- Made travel arrangements- Processed the Directors expense claims- Prepared PowerPoint presentations- Organised Away days for the Senior Management Team- Managed the activities of the Directors office- Administrated and managed the consumables and hospitality budgets Show less

Team Co-ordinator

• Dec 1999 - Jul 2000

- Provided IT and administrative support to the Team and personal support to the Head of WDG- Assisted the Web Designers with personnel and administrative matters- Electronic diary management, travel arrangements, meeting visitors- Maintaining and organising the filing system- Responsible for recruitment and maintenance of holiday and sickness records- Monitored budgets and held petty cash- Opened post and dealt with telephone queries- Typed correspondence and assisted with presentation material- Ordered stationery and made catering arrangements Show less

Secretary/IT Facilitator

• Jan 1996 - Dec 1999

Secretarial Assistant

• Jan 1995 - Jan 1996