Lisa E.

Customer Service Specialist at Weber Packaging Solutions, Inc.
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Location
Hanover Park, Illinois, United States, US

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Experience

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Customer Service Specialist
      • Feb 2017 - Present
    • Associate Buyer, Lawn & Garden-Lawn Mowers / Snow Throwers
      • 2015 - Present

      Shared responsibilities with Buyer for maximization of sales and profits for Lawn Mowers / Snow Throwers business. • Participated in product selection, assortment planning, plan-o-gram development, and implementation for all 600 full line stores.

    • Associate Buyer, Household Goods
      • 2011 - 2015

      Served as marketing liaison for Sears and Kmart Household Goods merchants.• Kept merchants on task for all marketing / advertising task from development / creation of ad items to final print ad.• Managed scheduling and implementation of marketing projects:o Conducting print ad wall review with VP, Senior Directors, and Divisional Merchandise Manager.o Directing ad proofing review preparation and meetings, internally and externally.o Ensuring that buying teams were meeting marketing schedules and deadlines.o Reviewing print ad offers created by merchants before upload to agency.o Providing daily support to all merchant teams, including new associate buyer training. Show less

    • Associate Buyer, Cookware & Household Goods
      • 2003 - 2011

      Collaborated with Buyer for maximization of sales and profits of $60MM cookware business. Participate in product selection, assortment planning, plan-o-gram development, and implementation for 800+ full line stores.• Oversaw monthly promotional planning, including Sales and margin, image, ad, and copy proofing, allowing stores to prepare / set the floor for all promoted items in print ads / online which maximized sales results for the business that exceeded previous years.• Conducted financial analysis, strategic planning, forecasting, specialty catalogs, online recommendations, rebate signing process for online and in-store, new vendor setup, new item setup, associate training.• Served as ‘go-to-person’ for all other departments that interact with buying teams, utilizing connections and processes to successfully train and mentor new associates. Show less

    • Marketing Production Manager, Home Fashions
      • 2002 - 2003

      Executed monthly Advertising Process from hand-off meeting with Business Marketing Planner and Director of Business Marketing through legal and pricing review. Managed entire advertising process from implementation through final print. Accountable for accuracy, timeliness and cost of all advertised pages. Recruited, trained, and coached 1 Production assistant and 2 Production Administrators.• Oversaw accuracy of all print advertisement for Home Fashions department, including meeting deadlines for each step of the process from inception of what items would be shown in ad, samples getting to the studio, the look of images, copy placement, accurate pricing and total look of the page(s).• Partnered with Creative Services and Production Agency, ensuring product and message was developed and communicated by Business Marketing Planner and Director of Business Marketing and communicated to the customer.• Trained and managed personnel in creation of all rebates, bar codes, and coupons used in print, guaranteeing accuracy of all information for sales. Show less

    • Product Promotion Manager, Home Fashions
      • 2000 - 2002

      Planned, implemented, and analyzed each month’s promotional program in partnership with buying teams and business upper management. Prepared material for and participated in monthly Buyer Candidate meetings and VP Review meetings. Developed all necessary in-store promotional signing. Managed work of 1 Administrative Assistant.• Assisted Director of Business Marketing in planning monthly divisional space allocation.• Reviewed monthly financials against ad plan, creating daily sales quota cards. Show less

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