Experience

Johnson Engineering, Inc.

• United States
• Civil Engineering
• 1 - 100 Employee

• Administrative Assistant

  • May 2023 - Present

  Fort Myers, Florida, United States



Vacasa

• United States
• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Jul 2021 - Dec 2022

  Cape Coral, Florida, United States Primary liaison between a new homeowner and supporting teams, with primary focus on preparing their property for final onboarding Collection of information post-signed agreement and unit creating, preparing units for the Onboarding process, through various communication channels. Customize communication to include; Homeowner, SE, Compliance and Onboarding notifications Research and knowledge of all local STR regulations and permit requirements Immediately response to homeowner calls… Show more Primary liaison between a new homeowner and supporting teams, with primary focus on preparing their property for final onboarding Collection of information post-signed agreement and unit creating, preparing units for the Onboarding process, through various communication channels. Customize communication to include; Homeowner, SE, Compliance and Onboarding notifications Research and knowledge of all local STR regulations and permit requirements Immediately response to homeowner calls and emails post sale Work with multiple internal teams, including Onboarding, Compliance, Sales, Operations and Sales Operations, to increase efficiencies and drive a high converting sales process Attend weekly team calls/meetings, required trainings and other meetings as scheduled Maintain general knowledge of company policies and procedures as well as any changes. Show less



Freedom Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Underwriter/Closing

  • Aug 2020 - Mar 2021

  United States • Responsible for reviewing loan transactions in accordance with VA & Freedom guidelines • Analyze transaction to confirm that loan meets all guidelines • Review daily BO to confirm resubmissions are up to date • Review all files for completeness and accuracy to ensure compliance with underwriting, government, investor and company requirements • Maintain open lines of communication with all parties to obtain loan status • Responsible for preparing and verifying final figures and… Show more • Responsible for reviewing loan transactions in accordance with VA & Freedom guidelines • Analyze transaction to confirm that loan meets all guidelines • Review daily BO to confirm resubmissions are up to date • Review all files for completeness and accuracy to ensure compliance with underwriting, government, investor and company requirements • Maintain open lines of communication with all parties to obtain loan status • Responsible for preparing and verifying final figures and coordinate closings with title companies Show less



Diamond Tours Inc

• United States
• Hospitality
• 1 - 100 Employee

• Sales

  • Apr 2019 - Mar 2020

  Ft. Myers •Made daily, weekly and monthly follow-up calls to a book of business to ensure deposits, rooming lists and final payments were made by their deadlines. As well as answer any questions, to ensure they had a successful trip. •Called existing and prospective clients to introduce them to Diamond Tours existing and new products •Conducted post trip follow ups as we as assisted clients assigned to other sales representatives •Established and maintained long term business relationships with… Show more •Made daily, weekly and monthly follow-up calls to a book of business to ensure deposits, rooming lists and final payments were made by their deadlines. As well as answer any questions, to ensure they had a successful trip. •Called existing and prospective clients to introduce them to Diamond Tours existing and new products •Conducted post trip follow ups as we as assisted clients assigned to other sales representatives •Established and maintained long term business relationships with clients and group leaders •Executing other various tasks as directed by the Director of Sales and other Operations managers Show less



Reliabilityweb.com

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Client Success Manager

  • Nov 2018 - Mar 2019

  Ft. Myers, Fl • Responsible for developing and maintaining relationships with Partners/clients • Educate new and existing clients on ReliabilityWeb products and service offerings • Enhance and improve client relationships through face-to-face interactions with clients • Internal advocate for exhibitors at all events, ensuring that all deliverables are met for the client • Maintain close contact with clients, guiding them through the processes and advising them on all relevant event offerings… Show more • Responsible for developing and maintaining relationships with Partners/clients • Educate new and existing clients on ReliabilityWeb products and service offerings • Enhance and improve client relationships through face-to-face interactions with clients • Internal advocate for exhibitors at all events, ensuring that all deliverables are met for the client • Maintain close contact with clients, guiding them through the processes and advising them on all relevant event offerings that will assist them in creating relationships and growing their business Show less



Five Star Professional

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Dec 2016 - Oct 2018

  Eagan • Advise Five Star award winners on how to best use the company’s marketing packages to leverage the award in growing their business. • Achieved and exceeded sales goals, adhered to defined best sales practices, and an ongoing commitment to continuous improvement. • Demonstrates good business acumen and critical-thinking skills at all times. • Track and update all activities in CRM (Salesforce.com).



Brandpoint

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Development Representative

  • Apr 2015 - Dec 2016

  • Connecting with prospects using phone and email and responding to all inbound leads • Procuring quality opportunities by scheduling demos with Account Executives • Documenting daily activities in Salesforce CRM • Works with the sales team to accelerate sales cycle and to extend reach into target accounts • Recommending process enhancements for more targeted lead generation efforts and improved selling techniques • Representing and protecting Brandpoint with integrity… Show more • Connecting with prospects using phone and email and responding to all inbound leads • Procuring quality opportunities by scheduling demos with Account Executives • Documenting daily activities in Salesforce CRM • Works with the sales team to accelerate sales cycle and to extend reach into target accounts • Recommending process enhancements for more targeted lead generation efforts and improved selling techniques • Representing and protecting Brandpoint with integrity and professionalism at all times in all written and oral communication Show less



DreamPlanGo

• Advertising Services

• Advertising Sales Account Executive

  • Jan 2015 - Apr 2015

  Hopkins, MN Prospect new clients through self-generated leads, in-bound marketing leads and/or leads coming from our dedicated Lead Generation team. Establish rapport while gathering key information from prospective clients Schedule product demos to guide clients through our web-based sales presentation Utilize standard proposals and create custom service packages for clients Close sales Encourage renewals on existing contracts Track and update all activities in Salesforce.com



Summit 360

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Senior Account Manager

  • Mar 1994 - Sep 2014

  • Responsible for all aspects of business development, including prospecting, identifying and cultivating leads, marketing, cold calling, networking and relationship development. • Generated quotes in a timely and efficient manner for customers and prospects, in addition to closing the sale and processing invoices for customers. • Coordinated shipments and delivery of hardware per customer’s orders in a timely and cost-effective manner. • Exceptional time management skills with the… Show more • Responsible for all aspects of business development, including prospecting, identifying and cultivating leads, marketing, cold calling, networking and relationship development. • Generated quotes in a timely and efficient manner for customers and prospects, in addition to closing the sale and processing invoices for customers. • Coordinated shipments and delivery of hardware per customer’s orders in a timely and cost-effective manner. • Exceptional time management skills with the ability to prioritize while expanding a portfolio of customer accounts as well as administering a large database of prospects and ensured continued business opportunities with existing customers. Show less